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Mercure Hotel Kaiserhof Frankfurt City Center
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Reviews (1,200)
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Reviewed 26 June 2014

For our two night stay we chose to book a slightly more expensive air conditioned room, and to include breakfast in the booking. The room was cool, clean and comfortable and the breakfast was first rate, more than worth the extra 20 Euro. All the staff we met were very pleasant and helpful - an overall very good experience. I would have liked some milk for my in room coffee,but that is my only, and minor, complaint.

Room Tip: Pay a bit more for a superior room with breakfast - it's worth it.
  • Stayed: June 2014, travelled with family
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Thank MaryandHelena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

It was my first time in Germany...and chose the Mercure Hotel city center. it is very close to the main train station..my room was very nice and I liked the street view although it can get noisy at times....bed was comfortable and clean so was the bathroom although the rooms doesn't have an AC unit and come with a standing fan. It was able to keep the room cool enough for comfort.The front desk staff although very helpful but lacks personality...breakfast is a bit expensive but many place are around the hotel to eat.....the red light district is near by but not a problem..over all I may say there again, but know that I know the city...its something to think about

Room Tip: It very hard to choose a room as your either facing the street which i liked but a bit noisy or to the back that faces another building on the side
  • Stayed: June 2014, travelled solo
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1  Thank nuru11233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Mercure Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 June 2014

Found the hotel to be very centrally located- close to trains and the old city centre.
The hotel is clean and the staff were very helpful and always ready to assist.
The rooms had sufficient space but are not air-conditioned which requires you to open the windows. Unfortunately, the hotel is on a restaurant strip and near a 'party' area- which is fine if you want to party. The street attracts people and cars until late and the clean-up then starts quite early. Sleep quality is reduced accordingly.
We had requested a double bed and had two definite single beds pushed together instead. In all, we found these problems a minor annoyance, given we had been travelling for some time by this stage we absorbed them easily- others may not.

Room Tip: Back of hotel may be better to avoid noise
  • Stayed: June 2014, travelled as a couple
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Thank GregTrichelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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