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“Wonderful Stay Despite the Snow and Distance from City Centre”

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Novotel Frankfurt City
Ranked #54 of 268 Hotels in Frankfurt
Singapore, Singapore
Level Contributor
237 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Wonderful Stay Despite the Snow and Distance from City Centre”
4 of 5 bubbles Reviewed 3 January 2012

It was snowing and raining when we drove all the way from Karlsruhe to Franfurt. The hotel was easy to locate with the help of the GPS. But the city is a distance away from all the centre of attractions.

However the frontdesk staff gave very good advice to take the train which is 5 minutes walk away rather than driving downtown though we have a car. Traffic condition was not favourable with all the snow and rain and parking would be a nightmare. Buying group tickets at the train station saved us alot as advised by the front desk staff.

We had a great time at the city centre and enjoyed visiting the Christmas markets though it was a bit wet with snow here and there.

Hotel check in was smooth and staff pleasant and friendly, all English speaking as well. Parking is underground for 12 euro per night. Hotel rooms are standard Novotel rooms, nice, clean and comfortable for a great night sleep. Early birds breakfast between 4 and 6.30 am was free with bread and butter, jams, coffee or tea. Free gift for children staying with parents as well.

No free wifi in the hotel rooms but 2 computers are available for guests to use for free at the hotel lobby. The trouble was some hotel guests, especially those in groups, disregard the free 20 minutes use per session hogging the computers from genuine users who need to use the computer for a quick check on important matters such as weather, flight details and onward hotel bookings which can be quite annoying.

Overall, this is a good hotel to stay if you don't mind the distance to the city centre. Anyway, the train station is not too far away.


  • Stayed December 2011, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TJX05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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835 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 30 December 2011

As i did a short journey in germany,including three stops,staying three different hotels,certently this is the highlight.Spacious & clean room,with adequatly big bed & sofa wich can accomodate a 4 person family.Exactly as described,certently more,nothong less.Expensive breakfast however is my only objection.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 December 2011

I arrived Frankfurt and stay only one night for the flight back to China on the next day. The NOVOTEL is about 15 minutes far way from the airport, and it's easy to goto downtown for shopping. I'll choose the hotelk again if I would arrive Frankfurt in the future.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kam Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 29 October 2011

A very nice place, in front of the Frankfurt Messe. The rooms are good, a little more place for the clothes will be good but the rooms are ok for the rest. The service and the reception are friendly and the know really the city and the are serious. The breakfast is good, lot of choice and it's good for european people.

  • Stayed September 2011, travelled solo
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 26 October 2011

Small room, two tooth picks as beds not one bed, trains are a joke, staff undertrained and pathetic communication and arrogant at reception.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grizzliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Frankfurt hotels

Warsaw
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 October 2011

has been the second time I have used this hotel. The hotel is very nice. Its location is not perfect if you plan to walt to the city center as it takes around 40 minutes but there is also a train close by. The location is good for free parking though. Plenty of spots in the afternooons. The hotel had a good offer with minibar included. There is a sauna and a very small gym - they could be improved - especialy the overall room where they are situated but if you want to get warmer or train a bit there is a possibility to do so.

Room Tip: Try to ask for the room on the other side that the railway as this is reallyvery close by.
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  • Stayed October 2011, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlbertWarsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 24 October 2011

A nice hotel but is showing signs of ware and tear. Staff very nice and friendly. location a bit out of the way but close to tram for sight seeing. Room service was a bit hit and miss,needed an extra pillow but took 24 hours to get.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Frankfurt City

Property: Novotel Frankfurt City
Address: Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#37 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Frankfurt City 4*
Number of rooms: 235
Official Description (provided by the hotel):
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track. ... more   less 
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Also Known As:
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel

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