We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
InterContinental Frankfurt
Ranked #33 of 270 Hotels in Frankfurt
Certificate of Excellence
Reviewed 24 November 2013 via mobile

Nice clean room, friendly cooperative staff, perfect view and excellent location. The breakfast is very good , too.The rooms are just too warm. I read the previous reviews about the hotel being old and in need for renovations, but I did not get this impression.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ahamsahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this reviewResponded 12 December 2013

Dear guest Ahamsahu
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay with us. The temperature at the moment is difficult to control in the whole house. But we are working on it. We look forward to welcome you once back to the hotel..
With best regards Martin Driskell, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,672)
Traveller rating
Traveller type
Time of year
Language
  • More languages

526 - 532 of 1,672 reviews

Reviewed 24 November 2013

Good News:
- Very helpful staff, especially guest services, facilitated early check-in even thought hotel was very full
- Large Executive Floor Room with sitting area and free-standing desk
- Nice view across the river from the Executive Floor lounge
- Frankfurt Museum Row - walking distance
- Central Train Station - walking distance if you don't have too much luggage
Downside:
- Still have smoking rooms in hotel
- Hall carpets on some floors need replacement
- Executive floor lounge feels somewhat like a cafeteria: functional, but tables lined up in rows close together
- Executive floor food & beverages: OK, not great. If you want an omelet or eggs other than how provided, they cooked quickly. Only 1 red wine & 1 white wine & a sparkling wine, which were so-so, but drinkable

Room Tip: Executive floor facing the river
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Global_George
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this reviewResponded 12 December 2013

Dear guest Global George
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay on the Executive Floor. We look forward to welcome you once back.
With best regards Martin Driskell, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

This hotel was a relief after staying in the Four Points Munich.

The lobby area is large and welcoming with the bellmen offering to help with suitcases. Friendly check in staff and a concierge who was very helpful.

Room was a good size and comfortable if a little tired decoratively, and the bathroom reminded me of a bathroom of an inside cabin on a cruise ship... Small with plastic ceilings!

The hotel restaurant had very nice food indeed and the waiting staff went out of their way to help you.

Business centre was a bit disappointing with a computer that was so slow it was quicker to use my phone...but I needed to print out documents. The business centre could definitely do with updating.

The hotel is close walking distance to Romer which is where they have the Christmas markets which is quite picturesque and the malls with shopping a little further on...came back with a bag full of Lindt chocolate at bargain prices!

I would stay here again.

Stayed: November 2013, travelled on business
Thank Victoria E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Frankfurt, responded to this reviewResponded 10 December 2013

Dear Victoria E,

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are so pleased to know you appreciate the lobby as well as our staff and the restaurant. My apologies for any disappointment you may have had with the room and the business center. We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

From the sweet and fast-thinking receptionist to the bartenders, bell boys and room service, this hotel was worth every penny spent. Excellent accomodations and location. The hotel provides an excellent location for events, being close to the city centre.

Thank Fernando L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this reviewResponded 12 December 2013

Dear guest Fernando L
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you overall enjoyed your stay with us and look forward to welcome you once back.
With best regards Martin Driskell, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 November 2013

The service was excellent from Reception who had a parcel waiting for me, to the porters, the restaurant staff and conference staff even on a weekend day.
Carpet in public areas starting to look a bit tired round the edges and decor feels a bit old fashioned especially in Germany where high end design seems to have swept the hospitality industry.
The value for money though was excellent and if you ever are able to go to the top floor for conferences enjoy the gorgeous view!

Room Tip: I had a skyline view but the river view must be much nicer judging by the top floor conference suite...
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank teachersescape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this reviewResponded 12 December 2013

Dear guest techaersescape
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay with us and look forward to welcome you once back.
With best regards Martin Driskell, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013 via mobile

I have been staying here over 10 years and i guess it needs a big renovation from bottom to top; everything is old and even look dirty. The best thing is breakfast, anything you want, you will find it but, a bit over priced. Location is good, try yo stay on river side.

Stayed: July 2013, travelled on business
Thank SedatKurtaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Frankfurt, responded to this reviewResponded 5 December 2013

Dear SedatKurtaran,

Thank you for sharing your feedback regarding your stay with us. We are pleased our location suited your travel well and delighted you found our breakfast offering, highly commendable . Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve the quality and services we offer.

Sincerely,

Joel B
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

I never got to stay at the hotel. Having booked a room in July for myself and my team for a conference in November. They cancel the booking 3 days before the arrival day stating that they had made an error. Of course now every other hotel is full. Hence the reason for the booking in July.

I specifically wanted to stay at this hotel as staff from other companies in our group had also booked the same hotel. I would suggest that if you have an important engagement that you find somewhere else to stay or risk being let down at the last minute.

The company found us "alternative" accommodation - but this is miles out of town at the airport. So really very inconvenient. How in this day and age can a hotel in a large chain get this sort of thing wrong!

  • Stayed: November 2013, travelled on business
    • Service
2  Thank Chas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this reviewResponded 15 November 2013

Dear Chas S.

I would like to personally apologize for relocating you after confirming your initial reservation with us. Please rest assured that this is an extremely isolated incident and steps have been put into place to avoid this from occurring in the future.

Taxi vouchers will be delivered to your hotel so we can absorb the additional transportation costs and the room as well as tax has been pre-paid.

If you would give me an opportunity to speak with you directly, I can be reached at +49.69.2605.2223.

I wish you an enjoyable experience in Frankfurt and would be delighted to have an opportunity to assist you with future travel plans.

Sincerely, Martin Driskell, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
Altstadt
Steigenberger Frankfurter Hof
Innenstadt
Le Meridien Frankfurt
Le Meridien Frankfurt
#62 of 270 in Frankfurt
100 reviews
Innenstadt
Wyndham Grand Frankfurt
Wyndham Grand Frankfurt
#25 of 270 in Frankfurt
1,435 reviews
Show Prices
Show Prices
Show Prices
Innenstadt
The Westin Grand Frankfurt
The Westin Grand Frankfurt
#37 of 270 in Frankfurt
1,395 reviews
Innenstadt
Jumeirah Frankfurt
Jumeirah Frankfurt
#5 of 270 in Frankfurt
1,295 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Frankfurt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Frankfurt

Address: Wilhelm-Leuschner-Str. 43, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #33 of 270 Hotels in Frankfurt
Price Range: £89 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Frankfurt 5*
Number of rooms: 467
Official Description (provided by the hotel):
InterContinental® Frankfurt welcomes you to a metropolis which successfully combines international flair with regional traditions. As one of the largest conference & business hotels in the city of Frankfurt we offer 467 elegantly designed rooms and 19 flexible meetings rooms, out of which 17 offer natural daylight. Our hotel is ideally located on the banks of the river Main and in the heart of the city with easy access to Frankfurt International Airport which is only a 20 minutes’ drive away and the Main Train Station that is within 5 minutes walking distance. If you visit the Trade Fair Grounds “Messe Frankfurt” – you only need to travel one stop on the underground. We provide the perfect location to experience the best of Frankfurt as most of the cultural, historical and recreational sites are within a short walking distance of the hotel. Visit the city hall “Romer”, to discover historical treasures, loose yourself in one of the many museums that are located alongside the river banks or experience the best shopping opportunities the city has to offer. Internationally renowned designers and trendy fashion labels invite you to enjoy extensive shopping sprees. Our 467 rooms and suites are elegantly designed and offer you all the amenities for a relaxed and enjoyable stay - including complimentary internet access during your stay. Our meeting space on the 2nd floor accommodates 12 meetings rooms of different sizes with the 605m² large ballroom that can accommodate up to 700 persons as the centerpiece. The exclusive meeting rooms with floor-length windows on the 21st floor are ideal for confidential meetings and private conferences above the city´s roof tops. The highlight on this floor is the Salon Silhouette with an exclusive ambience and breath-taking panoramic view of Frankfurt. Our experienced conference team provides a seamless service from start to finish and the know-how to make every meeting or even a success. If you cherish culinary delights, let us pamper you in our Signatures Veranda Restaurant. Our international kitchen crew – lead by our Chef de Cuisine Klaus Bramkamp – combines traditional crafts with creativity, focusing on sourcing all ingredients from carefully selected local producers in the region of Hesse. Or unwind in our DAXx Mainhattan´s Bar and enjoy delicious cocktails, fine wine and exquisite snacks to end the day. If you are looking for an offsite catering in Frankfurt, we offer tailor-made event concepts in spectacular external locations to create magical moments through our own Caterings’ Best by InterContinental® experts. We look forward to welcoming you in our hotel for your next stay in Frankfurt! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, IHG, Expedia, Agoda, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your InterContinental Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing