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“Excellent hotel”

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InterContinental Frankfurt
Ranked #35 of 269 Hotels in Frankfurt
Certificate of Excellence
Berlin, Germany
Level 5 Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Excellent hotel”
Reviewed 6 March 2014

The hotel has a bit of an old-school charm, but is comfortably furnished and within walking distance of the main train station. The gym is well-stocked and staff are attentive. Overall, highly recommended.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sassy_Traveller_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, Genera Manager at InterContinental Frankfurt, responded to this review, 10 March 2014
Dear Sassy_Traveller_82
we thank you for the extreme high and excellent rating of our hotel. Myself and the entire hotel team say thank you for the honest feedback.
We look forward to welcome you back once again at the InterContinental Frankfurt.
best regards Martin Driskell, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (271)
Date | Rating
  • Arabic first
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English first
St. Louis
Level 6 Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 3 March 2014

I was affected by a strike at the Frankfurt airport... after standing in endless lines supported by less than friendly people leading to the realization that I was going to be spending an unplanned night in Frankfurt, I got on the phone to my agent and begged for a hotel to stay in until I could catch a flight out the next day. They booked me in the Intercontinental which turned out to be just the right place. The rooms were a bit tired (especially the carpets), but the people were great and understanding even though they were fully booked with other FRA airport refugees. Good dinner options nearby and an extensive breakfast in the morning had me ready to head back to the airport and continue my trip the next day more rested and ready.

Room Tip: Ask for a view of the river.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank execplatscum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 5 March 2014
Dear guest execplatscum
we thank you for your very loyal words on TripAdvisor. We are happy to read that after a unpleasant layover situation you made the best out of it and enjoyed the stay with us. Again thank you very much. All the best, Martin Driskell, General Manager
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Vienna, Austria
Level 6 Contributor
493 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 21 February 2014 via mobile

We had three day conference here. The room was fine, even though will need some refreshing soon. Especially the carpet gives it old feel. Nice shower but tiny bathroom. Comfy bed, plasma tv. Nice breakfast and surprisingly very nice buffet food (snacks and lunches) during our conference. It is pleasant 20 mins walk along the river into the city so good location.

Stayed February 2014, travelled on business
Helpful?
Thank Dafne07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 26 February 2014
Dear Dafne07
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay during your conference in our hotel. We will share your feedback with all relevant departments.
With best regards Martin Driskell, General Manager
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Taipei, Taiwan
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2014

Great location only 15 mins walks away from the Central city and 3 mins walk away from Main Train station. Nice breakfast compare to other InterContinentals in Europe. But the TV in room is not faltscreen kinda kills the room overall quality. Con: no swimming pool.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cocomelon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 20 February 2014
Dear guest Cocomelon,
we thank you for the very good review. We are a bit disappointed about your comment on the TV screens. They are brand new, installed in October. Nevertheless we look forward to welcome you back in Frankfurt. With best regards Martin Driskell, General Manager
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Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2014 via mobile

Once again, overall a brilliant stay.

Thank you to Alexander who made us feel so at home, nothing was too much for him!

Went for a trade show and stayed on the club floor for a week- made our business trip that much more enjoyable.

Thank you to all the staff for being so accommodating all the time!

Stayed February 2014, travelled on business
Helpful?
Thank Beezunde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 20 February 2014
Dear guest Beezunde
we really hope you had a pleasant journey back home after the Ambiente Show. We and especially Alexander say big thank you for the great review after your visit. We look forward to welcome you next year for the fair in Frankfurt. With best regards Martin Driskell, General Manager
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Sao Paulo, SP
Level 5 Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 February 2014

I just visited the hotel to attend a fair. 4th year, 4th different hotel. I was trying to run away from the big chain hotels, but Hotel InterContinental Frankfurt was a nice surprise.

First of all, it is not easy (nor cheap) to find a hotel room during Frankfurt fairs.The hotel offered everything I was expecting.

It is close to the main station, it is clean, the room has everything you need and the TV has lots of (non german) channels. Yes, you have to pay extra for the internet - but I just add it to the daily rate (and then it is for free).

Concierge and Management were very kind and friendly.

Complains? (well, the breakfast is not a bargain).

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 20 February 2014
Dear Mr SWeiser
we thank you very much for the excellent review on TripAdvisor. We hope you received your parcel already.
We look forward to welcome you back tot he InterContinental Frankfurt in the near future!
With best regards
Martin Driskell, General Manager
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New York City, New York
Level 6 Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 February 2014

This property gives Intercontinental a very bad name. Arrive after an overnight flight from the states for a business trip....having to share rooms with co-workers. Are told upon arrival they have no double bed rooms, only one bed rooms. WHAT?! This was booked months in advance. They then tried to get me to pay 30 Euro to be allowed to access the room before 3pm check in. I fought back and denied them payment asking for only a room to shower in so I could attend the trade show I was there for and would see what room was available later. I was lucky to come back to a room with two beds (which were so close together it may have been one bed!). The rooms are excessively hot. Heat off and window open, the temperature was over 90 degrees. Kept waking up sweating and feeling suffocated. Business center printers were not working and when I tried to use their computer for internet access it restarted and went into safe mode. No doorman...had to hail your own cab. The entire hotel is old, in need of an update and in need of staff that are more accommodating to the business traveler. I can say the concierge was the only one who went above and beyond to help with reservations. Overall a weird and unpleasant business experience.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank photogfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Frankfurt, General Manager at InterContinental Frankfurt, responded to this review, 13 February 2014
Dear Photogfan
thank you very much for your detailed feedback after your stay with us. We are sorry to read that your stay during one of the past fairs was not fully satisfying for you. We totally understand to check in a room after a international flight, during fair times it is difficult because we were fully booked. I these cases we recommend to book the night before to make sure you have a guaranteed early check in. In term of heating and old status of the hotel, we will give your feedback to our owning company. We thank you also for the positive feedback of our Concierge.Best regards Martin Driskell, General Manager
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Additional Information about InterContinental Frankfurt

Property: InterContinental Frankfurt
Address: Wilhelm-Leuschner-Str. 43, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #35 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Frankfurt 5*
Number of rooms: 467
Official Description (provided by the hotel):
InterContinental® Frankfurt welcomes you to a metropolis which successfully combines international flair with regional traditions. As one of the largest conference & business hotels in the city of Frankfurt we offer 467 elegantly designed rooms and 19 flexible meetings rooms, out of which 17 offer natural daylight. Our hotel is ideally located on the banks of the river Main and in the heart of the city with easy access to Frankfurt International Airport which is only a 20 minutes’ drive away and the Main Train Station that is within 5 minutes walking distance. If you visit the Trade Fair Grounds “Messe Frankfurt” – you only need to travel one stop on the underground. We provide the perfect location to experience the best of Frankfurt as most of the cultural, historical and recreational sites are within a short walking distance of the hotel. Visit the city hall “Romer”, to discover historical treasures, loose yourself in one of the many museums that are located alongside the river banks or experience the best shopping opportunities the city has to offer. Internationally renowned designers and trendy fashion labels invite you to enjoy extensive shopping sprees. Our 467 rooms and suites are elegantly designed and offer you all the amenities for a relaxed and enjoyable stay - including complimentary internet access during your stay. Our meeting space on the 2nd floor accommodates 12 meetings rooms of different sizes with the 605m² large ballroom that can accommodate up to 700 persons as the centerpiece. The exclusive meeting rooms with floor-length windows on the 21st floor are ideal for confidential meetings and private conferences above the city´s roof tops. The highlight on this floor is the Salon Silhouette with an exclusive ambience and breath-taking panoramic view of Frankfurt. Our experienced conference team provides a seamless service from start to finish and the know-how to make every meeting or even a success. If you cherish culinary delights, let us pamper you in our Signatures Veranda Restaurant. Our international kitchen crew – lead by our Chef de Cuisine Klaus Bramkamp – combines traditional crafts with creativity, focusing on sourcing all ingredients from carefully selected local producers in the region of Hesse. Or unwind in our DAXx Mainhattan´s Bar and enjoy delicious cocktails, fine wine and exquisite snacks to end the day. If you are looking for an offsite catering in Frankfurt, we offer tailor-made event concepts in spectacular external locations to create magical moments through our own Caterings’ Best by InterContinental® experts. We look forward to welcoming you in our hotel for your next stay in Frankfurt! ... more   less 
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