A good hotel should be, above all, a great experience for the traveller. The experience in the Innside Eurotherum was disappointing because of the lack og human touch.
First, I only book hotels that offer free internet. I saw there was wired Internet available, as they explain in their website. Once I got to the hotel they said that in my room there was no Internet available. I had to pay 20 Euro for the wireless Internet, which was slow. When I complained (politely) I got a “sorry, we are fully booked” but I never saw another soul.
Secondly, no safety deposit box in the room! Yes, just like a youth hostel. “ you can leave your valuables at the front desk”.
Third, “you can come for our great breakfast, for just 25 Euro per person”. Forget that! Plenty of places around the corner.
Fourth: “yes, we have a restaurant but they serve exactly the same as the room service menu”. Fancy!
The building is nice. The views are stunning. But you don’t feel you are in a good hotel. You feel you are staying at someone’s apartment while they are gone (and they forgot to leave you the Internet key!).
CONCLUSION: If your company pays for this hotel AND if you don’t require Internet to work; AND if you don’t mind leaving your valuables at the reception; go to this hotel. Otherwise, there are plenty of places that will make an effort to keep their clients happy.
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- Also Known As:
- Innside By Melia Frankfurt Eurotheum Hotel Frankfurt
- Sol Melia Frankfurt
- Hotel Side Residence Eurotheum