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“Glad it was only one night”

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MEININGER Hotel Frankfurt/Main Airport
Ranked #48 of 270 Hotels in Frankfurt
Reviewed 7 August 2014

Very busy hotel because it was close to airport and reasonable. Reception was rude, did not feel welcome. Guests were rude, barged to front of line while others waiting and staff did not send them to back of line. Might be a little sensitive being from Canada where most people are polite. Wifi was not working and staff did not seem to care... unplug the router. Water in shower was hard to regulate, could not get right temp with finicky controls. No sheets just a comforter, wonder if they laundered them daily, what would a blacklight show? Once again don't expect much for the money you pay!

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank DonT197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Receptionist at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

Thank you for taking time to write a feedback. We say sorry for the bad experience you had while stay. Sometimes we have trouble with the internet connection and need a little bit time to find the problem. We apologize for the unfriendly receptionist. We will improve your open words to use.
Hope you had a safe trip back home.

Your Meininger Team

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266 - 272 of 879 reviews

Reviewed 6 August 2014

We stayed there one night, receptionists were kind and helpful. We had a 4 person room which was 2 double beds and a bunk bed, the beds were very comfortable, I will say that particular room was very small and crowded but it was comfortable for the night. There is a free shuttle to the hotel but him have to pay 3.50 to get back to the airport per person which if it was me I would just include that round trip shuttle as a perk. However there were 4 of us and it was 10 euro for a taxi if you wanted which would of been cheaper, we didn't have a lot of luggage so we just walked there which wasn't a far a walk, I wouldn't do it with suitcases but with a small rolling case or backpacks it's fine.
At the airport there is a train you can take to the city of Frankfurt, there is a special deal where up to 5 people can travel for 15 euro total, normally 7 euro so make sure took look for broil deal who you are the train ticket machines, we took 2 trains and it took us about 20 min to see the famous Romer, which was beautiful, we did have to ask which trains to take and directions once we got out of station but the German people in Frankfurt were very helpful and kind! We had 2 young children with us and they had no complaints. It got a little late so we decided to take a taxi back which was 37 euro.
Overall a very good experience in Frankfurt and at this hotel.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank worldlygirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Rezeption at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

thanks for your nice feedback.
Its glad to hear, that you had a pleasant stay in our Meininger Hotel.

We hope we see you soon in Frankfurt or in one of our other Meininger Hotels.

Kind regards,

Your Meininger Team

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Reviewed 5 August 2014

Wow never been made to feel so un-welcome at a hotel. Receptionist was obviously having a bad day. Took his sweet time to check me in, gave me the room right opposite the lift too! I said nothing and just patiently waited for my key. I was actually embarrassed for him. I come to this area a lot for work and was looking for a new hotel to stay at, would rather spend my money elsewhere.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank nikos_eu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Angestellte at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

Thank you for your feedback. Our operation Manager already answered your Email. Furthermore, we talked to the person you mentioned. We apologize the problem you had. We hope to see you soon again.

Dear Meininger Team

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Reviewed 28 July 2014

We found this place easily with sat nav, although roads are still kind of unfinished as more building work is ongoing.
After an unfortunate altercation with another guest and a receptionist with a short fuse, we were checked in with no issues (We booked ahead, they did not).
Our room was spacious for 3 of us, nicely designed and well laid out. We overlooked the airport which was fun for our son to watch the planes!
The best bit was the communal area, there is a bar which serves simple meals, and drinks which you can have on the terrace outside, but we were on a budget...
We walked to the airport (Terminal 2 is 800m walk) then caught the shuttle train to terminal 1 and stocked up at the supermarket.
The hotel has a great guest kitchen with a large dining table for all to use. It had a kettle / cooker / microwave / toaster / iron / washing machine etc etc.... some plates, cutlery and pans too. The fridge can be used by all so long as you put your room number and date of stay on it. This was such a godsend to us as we were travelling all around Germany, and it was nice to cook a simple meal and eat at the table!
Wifi was good, and there are other facilities such as a mini gym which we didn't use.
There seems to be lots of car parking on the street available, but the receptionist gave me the impression that the airport guards (Or something like that) would charge a penalty if we left the car on the street, so we paid for parking. In conclusion, an excellent stay, and we would definitely stay again, just make sure to book in advance!

Room Tip: Rooms that face the airport are not that noisy, We had air con on and windows closed and couldn'...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Neney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Front Office Manager at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 August 2014

Thank you for the nice feedback. This helps us to improve and get better
Hope you had a good time in Frankfurt . Please visit us on facebook and our homepage to be well informed about specials & rates
Your Meininger Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Good location near airport. There was mini-bus shuttle service free of charge from airport to the hotel just outside terminal two (exit 8). However, going from hotel to airport costs around 4euro. It cost lesser to take a taxi to the airport if you have more than 3 people or more.

Clean & tidy room with air-conditioner although it is a bit small. There are no glass or cup in the room but you could ask the restaurant for that. Nice guest kitchen where you could cook simply food (if you have it with you) & do laundry.

Food choices are limited in the restaurant, only pizza & pasta.

We took taxi from the hotel to city centre (The grand theater) and it costed 32euro.

Good value if you would like to stay near airport.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Angel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Front Office Manager at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 August 2014

Dear Guest ,
Thank you very much for the written comment . Hope you had a good time in Frankfurt .
Your Meininger Team

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Reviewed 26 July 2014

This is a convenient, clean, comfortable and very reasonably priced hotel near Frankfurt Airport. The free shuttle from exit 8, Terminal 2 at the airport is very good and the 3.50 euro per person back to the airport is reasonable as it drops off at Terminal 1 and 2. The hotel was a 10 minute walk to Terminal 2 where you can easily have a meal or catch the free Skyline train to Terminal 1 where there is more choice. Overall a good choice for a stop over in Frankfurt.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank vlp50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Front Office Manager at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 August 2014

Thank you for the nice feedback. This helps us to improve and get better
Hope you had a good time in Frankfurt . Please visit us on facebook and our homepage to be well informed about specials & rates
Your Meininger Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

We stayed one night in this hotel and it met expectations. Very close to the airport and easy access to it either via taxi or hotel shuttle. If there are three or more people in our group the taxi option is cheaper and the hotel will call the taxi for you and frequently there is a taxi already waiting outside the door. The room was tight for the three of us but still fine and the breakfast was basic and food plentiful.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank KidstoFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Front Office Manager at MEININGER Hotel Frankfurt/Main Airport, responded to this reviewResponded 2 August 2014

Thank you for the nice feedback. This helps us to improve and get better
Hope you had a good time in Frankfurt . Please visit us on facebook and our homepage to be well informed about specials & rates
Your Meininger Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MEININGER Hotel Frankfurt/Main Airport

Address: Bessie-Coleman-Str. 11, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #48 of 270 Hotels in Frankfurt
Price Range: £41 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MEININGER Hotel Frankfurt/Main Airport 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
... it doesn't matter what you take off with, you'll always land well at the MEININGER Hotel Frankfurt/Main Airport. The modern airport hotel is located at Gateway Gardens, only a short walk from Terminal 2. The entire hotel down to the 168 rooms is playfully themed "The Golden Age of Travel". An overnight stay at the airport has never been cheaper, and you can even hold your meetings here. ... more   less 
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