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“Good hotel ... but there are others”

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DORMERO Hotel Frankfurt
Ranked #71 of 271 Hotels in Frankfurt
Reviewed 21 February 2014

This hotel is good but not great. I was a bit mislead by some of the others posts on here. Yes, this hotel is modern-ish, and has free internet, and a decent breakfast but you also have to keep the following in mind:

* WiFi is spotty - there is barely any internet reception in the lobby (really??) and the restaurant (where business folks do email - again, really?).

* The location of this hotel is not very ideal. There are some decent pubs/restaurants in walking distance but you have to realize that you're not in the best part of Frankfurt. Anything near the railway station here is a bit shady...

Overall, certainly a decent place to stay but I'm going to do some more shopping around, and probably stay in a different place next time around.

  • Stayed: February 2014, travelled on business
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1  Thank RCGenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 - 67 of 285 reviews

Reviewed 21 February 2014

Business hotel near to Frankfurt fair.
The dormero hotel conveniently located near to city center on the S-bahn.
Rooms are design and beds are nice and fluffy.
Free services as internet and minibar but internet quality and stability is not very good, safe in the room was not working either.

  • Stayed: February 2014, travelled on business
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Thank OlivierAndMiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

This hotel is great!! New, modern decorations and high tech rooms. Attentive staff. The rooms are spacious, the hotel offers complimentary internet and mini-bar items. I absolutely adored staying here! It is a little far from the center but it is worth it. I have stayed in hotels in Frankfurt rated 5 stars and this one is my favorite.

  • Stayed: August 2013, travelled solo
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1  Thank Marina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

No doubt this is much better than many other hotels, more expensive in Frankfurt.
They know exactly what the people look for, when in a hotel.
Their customer oriented approach is unique in the category. Very friendly staff, not common in Germany.
The way the room is equipped, with its lightning and comfort is absolutely awesome.
Room is very clean and comfortable in everything (although just a bit small desk).
Refrigerator filled daily with several kind of free drinks, without the need to go out and find even small bottle of water.
Free movies, and own music from the dockstation for iphone, in the room.
4 stars (not 5) just because the sometimes the dockstation doesn't work, the breakfast is just in the average.

Room Tip: most of the rooms are ok, but try to get the ones where the dockstation work well, as several of the...
See more room tips
  • Stayed: October 2013, travelled on business
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Thank GIAMA69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

I was in Hotel Dormero at Frankfurt on 24th and 25th Oct 2013 while attending CPhI exhibition. The hotel looks like it has been constructed recently. The rooms in the hotel are very nice and neat and clean. One has to always feel good while staying in the hotel. It is around 15-20 minutes away from the Frankfurt airport and main city is also very close to hotel. The important thing is the Messe Exhibition Centre is very close to hotel. You can reach at the Centre by walk within 10 minutes. Gym is also available in the hotel which is well equipped. The Bar is very nice in the hotel where one can enjoy with the variety of wine. During breakfast lots of food is available. The taste of the food is excellent. WIFI is also available in the hotel with free of cost. I am very impressed to see the safety arrangement in the hotel. It is very systematic and one always feels that you are very safe in the hotel. The only negative point in the hotel is swimming pool is not available in the hotel. The staff in the hotel is also very polite and always supportive. I would like to recommend everyone to visit Dormero once.

  • Stayed: October 2013, travelled on business
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Thank Janardhan_Kale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Arrived Monday for a trade show at the Messe only to find out there was a problem with our booking. Our booking was made 9 months ago by an agency for 35 people. They claimed a "new" member of staff and a problem with their system was the cause. Amazing how no one contacted anyone until we arrived. Our group was then split up into 3. My hotel was a disgrace and not what I had booked it was located 35minutes out of town back past the airport a 60euro cab ride. So our 10 min walk turned into a 35+ minute cab ride to and from the trade show in traffic. They claimed the would cover transport costs and arrange transport in the mornings.

While we sat at bar waiting people were checking in. It was then we noticed a large party of Korean or Japanese people. So quite clearly we were gazumped by these people and this dishonest hotel blatantly profiteering by accepting this booking. The whole episode ruined the show for us and I really hope people can see what they are and what they do. I'd really double check your booking because quite obviously if they get a better offer you're stuffed. Absolutely shocking disgusting behaviour and they should be ashamed.

Stayed: October 2013, travelled on business
2  Thank jc30168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

Stayed for a night on the way to Prague this month. This Hotel is in a very dull area of Frankfurt, although that doesn't really narrow it down!
Very clean, very professional and difficult to make any criticisms. Free mini bar, free internet, free TV all included in the price. Restaurant is clean and well presented, but expensive. We paid 9.50 Euro's for a cocktail!
Definitely recommended, but not for a holiday.

  • Stayed: July 2013, travelled as a couple
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Thank PGD1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DORMERO Hotel Frankfurt

Address: Lissabonner Str. 2, 60327 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #71 of 271 Hotels in Frankfurt
Price Range: £49 - £399 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DORMERO Hotel Frankfurt 4.5*
Number of rooms: 148
Reservation Options:
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