My experience of this hotel was bizarre! I had requested a non-smoking room only to be be nearly blown away by the ingrained stench of stale cigarette smoke-in everything from reception to my room and linen and curtains.
I then tried to leave to go for a walk only to find I was unable to open the door. No worries I thought, I'll ring reception. Guess what? The phone didnt work. After banging on the door for nearly one hour a non-English speaking gentleman answered my call. Shortly after the phone rang but I was still unable to answer it. Nearly 40 minutes later the same man came back and opened my door. He brought with him the missing door handle which he then attached! No apology or explanation as to why I was booked into a room with no working phone or door was offered. Oh and I should mention the windows were fixed open at 3inches.
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- Also Known As:
- Luxor Hotel Frankfurt