The wife and I stayed here for 3 nights. We originally booked the Hotel Europa Life as a budget option, as the pictures on their website showed a clean and spacious budget hotel, with breakfast included.
Upon arrival, we were taken to a room that can only be described as a leftover from the cold war. It certainly didn't look anything like the pictures on the internet. Wallpaper peeling off, no plugs on lights, worn carpets, torn curtains to name but a few.
We took our concerns to reception, and the duty manager explained to us that there were actually TWO hotels, the Europa Life (3*) and the Europa Style (4*). Both are inter-connecting sharing the same reception and you can walk from one to the other very easily. I pressed my point about the rooms in the Europa Life not being anything like what was described and sold online, so was offered the opportunity to have a look at a room in the Europa Style.
I had only walked about 20 feet, but it was like going from a camping tent to the Ritz. Although housed in the same building, the Europa Style seemed to have had every mod-con installed and all the best fixtures and fittings. Everything was bright, clean and even quite funky. We were advised that as we were unhappy with our original room, we could have a room in the Europa Style for a heavily discounted rate. Whilst I was still unhappy that the original room wasn't as described, the discounted rate we were offered made it worthwhile, so we shifted ourselves a few metres to our new accommodation. We'd only been in the new room for 5 minutes when a member of staff knocked on the door with complimentary wine. A clear sign that we may have been right about the false advertising previously.
Anyway, once we had our new room, we were very happy with our stay, but for the love of god, make sure you pick the Europa Style, and not the Europa Life.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA and Cancelon so you can book your Hotel Europa Style reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Europa Hotel Frankfurt
- Hotel Europa Frankfurt