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“Not again”

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NH Frankfurt Niederrad
Ranked #31 of 269 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersBronze level
Aiken, South Carolina
Level 6 Contributor
253 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Not again”
Reviewed 13 September 2013 via mobile

In town for International Automotive show. I have stayed at other NH properties in Germany. This one was disappointing. Desk clerk would not exchange money for me, room was small and the towels were small and would take the skin off of you. No wi Fi available in room, but was free in lobby. Typically in other hotels it is free in lobby and a fee is charged in room. Will not stay here again and I would recommend others not as well.

Stayed September 2013, travelled on business
Helpful?
Thank Will1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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768 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Detroit, Michigan
Level 6 Contributor
111 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 26 August 2013

After touring Germany for 2 weeks, we stayed here one night to catch an early flight home. The first impression of the hotel is great. It looks beautiful. The lobby, and hallways are really nice. But then you get into the functioning services of the hotel and it is disappointing. The towels are small and no hand towels. The parking was 15 Euros additional, more than anywhere we paid even in cities. I asked for a wake up call, that was never given. (Fortunately my wife had set her phone alarm.) The wifi is only in the lobby, not in the rooms. The staff was helpful, but i'd not stay here again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton MA
Level 4 Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 August 2013 via mobile

We stayed here for one night as provided by Lufthansa as result of overbooking. It was clean and adequate.we were surprised that wireless was only available in the lobby. Service at the dinner buffet was marginal. We were told that since we were from Lufthansa that only the buffet was available to us - not the most welcoming introduction. Also tables were not cleaned fully between guests - our table which initially looked clean had on closer inspection dirty glasses (used by another guest and not removed). Service could have been improved greatly.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NLF2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kungalv, Sweden
Level 6 Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 August 2013

We got delayed flying from Lyon, so we missed our connection. Lufthansa very quickly arranged a transfer to NH Niederrad (it wasn’t Lufthansas fault by the way).
So we arrived there rather tired and unhappy, the receptionist was pleasant and fixed us up with a room, toothbrushes, and transfer back to the airport next morning. All very efficient, the restaurant was shut since it was quite late, but they gave us a meal box with sandwiches and stuff, that suited us fine. The room was clean, everything worked, and breakfast was excellent. It’s a typical business hotel, not romantic or picturesque, but fine for a night or two. Since we got home on the first flight out in the morning, the delay in Lyon turned out rather well, it was a nice little extra holiday.

  • Stayed July 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spad16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2013

I stayed there for one night in July 2013. The reception area, restaurant and bar of good standards. Rooms are clean and spacious with all essential amenities. Only drawback of this hotel that it provides wi fi only in the lobby and not in the rooms. You can have only wired LAN for internet. While you can borrow cable from the reception desk, it is still inconvenient as you cannot connect your mobile devices to net.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vijay63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mx
Level 5 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 July 2013

we sayed for 1 night after arriving to Frankfurth.
It is near the airport about 20 min on car . It is clean, rooms average size and good showers.
The breakfast is very ample and the staff friendly.
Take it as a bussines or just one night hotel since the location is not on a tourist area. '

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rororo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Frankfurt Niederrad

Property: NH Frankfurt Niederrad
Address: Lyoner Str. 5 | Niederrad, 60528 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Niederrad
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Frankfurt
#13 Green Hotel in Frankfurt
#24 Luxury Hotel in Frankfurt
#35 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Frankfurt Niederrad 4*
Number of rooms: 165
Official Description (provided by the hotel):
The 4-star NH Frankfurt Niederrad hotel is conveniently located between the Frankfurt International Airport, Frankfurt city center, trade-fair grounds and Niederrad business quarter. ... more   less 
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Also Known As:
Nh Frankfurt Niederrad Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt

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