We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and great hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Steigenberger Hotel Metropolitan
Ranked #74 of 269 Hotels in Frankfurt
Orlando, Florida
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location and great hotel”
Reviewed 24 September 2013

We stayed at this hotel for 3 nights at the beginning of September 2013. The hotel is located just outside of the North exit of Frankfurt Central. It is a comfortable hotel with a great location. However, the area towards the back of the hotel made us a little uncomfortable, so we decided to avoid the area by traversing the train station and getting to the other side using the station main entrance and doing the same on our way back to the hotel (main entrance to north entrance).

The room was comfortable, roomy and extremely quiet, which is surprising since the trains are right next door. It was so quiet that we did not hear anyone on our floor, not even the personnel that were cleaning the room next to ours. The bathroom had a bath and a shower. The shower is small. I'm 5'3"/106 lbs and I was comfortable showering here; however a bigger person may have difficulties. So if that is the case, you might want to take a bath.

The Wi-Fi connection does not work in the room. It only works in the lobby and restaurant. Breakfast is a buffet consisting of cold items: cold cuts, fruits, yogurts, several types of bread and pastries. The personnel offers you coffee (cappuccino, cafe late...) and eggs prepared to your liking which are delivered to your table. Service personnel is friendly and well trained. Tables are dressed with real linens.

We were happy with this hotel and definitely recommend it for your stay in Frankfurt.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 27 September 2013
Dear MarianC,
thank you for your kind feedback on tripadvisor.com and your recent stay with us.
It is a great pleasure to hear that we have met your expectations and we will happily share your comments within the team.

Please accept our apologies in regards to the poor WiFi connectivity, but we can already confirm that 80 additional access points will be installed in the following week within the entire building in order to fix the described challenges.

We are looking forward to welcome you soon back to Frankfurt as well as the Steigenberger Hotel Metropolitan.

Yours sincerely
Steigenberger Hotel Metropolitan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

440 reviews from our community

Traveller rating
    153
    178
    67
    27
    15
See reviews for
44
99
57
195
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nieuwegein, The Netherlands
Level 6 Contributor
112 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 22 September 2013

Arriving in rainy dark Frankfurt on an average tuesdayevening, I was glad to find out that the hotel looked nice from the outside and the parking garage was just in front of the hotel. We were welcomed in a good manner, the rooms were adequate, clean and had a nice view(I stayed on the 6th floor). The room lacked a bath however and the Wifi(for which a code was provided at reception) did not work, minibar had only drinks no snacks. However, I had a nice sleep and my colleague was also satisfied with her stay in the room opposite of mine. But I am a man of simple pleasures and so I like the typical German Breakfast with “Kaiserbrotchen”, some nice “Schinken”or other sausage. In that respect hotel Steigenberger Metropolitan is not serving that, it just caters for foreigners the same boring breakfast buffet that you will find in so many hotels. And then I missed the nice Gasthofs that are so dear to me in Germany. All-in all, nice hotel for the tired businessman, not for a melancholic traveller like I am. I would recommend it anyways if somebody would ask.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willem_ter_Haar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 2 October 2013
Dear Willem_ter_Haar,

thank you for your positive feedback on tripadvisor.com.
It is a pleasure to hear that we have mostly met your expectations and we are looking forward to share that within the team.

Please accept our apologies in regards to the poor WiFi connectivity, but we can already confirm that 80 additional access points will be installed in the following week within the entire building in order to fix the described challenges. Due to the historical building a double amount of access points than in usual buildings have been necessary.
Pleas also accept our style of breakfast in order to meet international requirements due to the majority of our guests. Anyway, we are serving traditional as well as regional goods on our separate breakfast menu as you might have seen. Bavarian “Weisswurst” as well as “Nürnberger sausages” for example are served a la carte but without any additional charge.

We do hope to welcome you soon back to Frankfurt and the Steigenberger Hotel Metropolitan.

Most Sincerely
Steigenberger Hotel Metropolian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 June 2013

We got upgraded to the Suite on last floor with a tiny window view upon the train station roof but the room was exquisite with a very homely feel big sitting and dining area, a work-desk area with own toilet, a large bedroom with en suite bathroom with separate shower (and bathtube, really unnecessary IMO where hotels should think Green & save water!)
Fun point: the hotel oldest concierge is "very" famous for his unbeatable knowledge!
Overall good service.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lysdor11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 27 June 2013
Dear Lysdor 11

Thanks for your positive feedback of your recent stay with us.

We are honored to share your compliments with our team and do hope to welcome you soon back to Frankfurt.

Sincerely

Johanna Wamser
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 May 2013

This is definitely worthy of all the great reviews. My husband and I were staying here overnight before catching a train to Munich. Our only regret is that we didn't stay longer. The bed was super comfortable, the bathroom was superb (including great toileteries), the room was a good size and was extremely clean. The restaurant was fantastic, as was the breakfast. The staff spoke excellent English and were really friendly and helpful. You can not go past this hotel for excellent value!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 10 June 2013
Dear Kathy S,

Thank you for your positive feedback.
It is our pleasure to share your comments with our team.

We do hope you had a safe trip home and are looking forward to welcome you soon back again in Frankfurt!

Sincerely

Your Steigenberger Hotel Metropolitan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 May 2013

Great hotel ideally suited beside the main train station. It was exceptionally clean and the standard double room I used was ideal for one night. Comfy bed and nice bathroom with shower only. The continental buffet breakfast in the restaurant was lovely. Of special note in this hotel was the politeness and professionalism of the staff who made the stay even better. Philip at Reception was very helpful and of particular note was Lefa in the bar lounge whose polite and efficient manner is worthy of praise. I hope the hotel management pick up on these personal endorsements. I'll happily stay again here without hesitation. Wunderbar.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Warrior151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 10 June 2013
Dear Warrior 151,

thank you for your feedback and recent stay with us.
It was a great pleasure for us to pass on your compliments to Lefa and Philip as well as the rest of our team.
Therefore we are proud to extend our special thanks – you have created great motivation for all of us.

We are looking forward to welcome you soon back to Frankfurt

Sincerely

Steigenberger Hotel Metropolitan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level 6 Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 May 2013

This hotel was just great for an overnight stopover when catching a train @ 8am the following morning. The hotel is literally just across the road. Rooms were a good size, clean and "complimentary mini-bar" is always a plus. Easy walking to the main attractions and shopping areas, good breaky, easy check in and out.
No real WOW factor but comfortable and convenient...

Room Tip: Great location to train station
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBrownsAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 27 June 2013
Dear Family Brown,

Thank you for your positive feedback and recent stay with us.

We are honored to share your compliments with our team and do hope to welcome you soon back to Frankfurt.
Maybe next time a little longer 

Sincerely

Johanna Wamser
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
185 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 14 April 2013

I stayed in the Steigenberger Hotel Metropolitan in Novemebr 2012, while travelling on business. If you are travelling by train, the Metropolitan is 250 metres from Frankfurt Hauptbahnhof (main railway station). The rooms are quiet and have great showers. Breakfast is a great self service continental buffet affair served in a high ceilinged room at the front of the hotel. The area surrounding the hotel can be a little seedy at night. However, this should not deter you from staying at ze Metropolitan. It is close to metro and rail links to get you to your desired destination in downtown Frankfurt am Main.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bones6t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review, 17 April 2013
Google Translation
Sehr geehrter Bones6T

vielen Dank für Ihr positives Feedback und damit verbundenen Aufenthalt in unserem Hause.
Wir freuen uns sehr Ihr Lob an unsere Kollegen weiterleiten zu dürfen.

Gerne möchten wir Ihnen auf diesem Wege Ihre absolute Sicherheit bezüglich der von Ihnen angesprochenen Lage unseres Hauses direkt am Hauptbahnhof versichern. Wir haben täglich unsere Doormen an unserem Hoteleingang postiert und bisher keinerlei schlechte Erfahrungen zu verzeichnen.

Wir würden uns sehr freuen Sie bald wieder einmal in unserem Hause begrüßen zu dürfen und verbleiben

Ihr Steigenberger Hotel Metropolitan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
Hotel Hamburger Hof
#13 of 269 in Frankfurt
726 reviews
Innenstadt
Le Meridien Frankfurt
Le Meridien Frankfurt
#47 of 269 in Frankfurt
913 reviews
Innenstadt
Hotel Concorde
Hotel Concorde
#8 of 269 in Frankfurt
779 reviews
Show Prices
Show Prices
Show Prices
InterContinental Frankfurt
#35 of 269 in Frankfurt
1,632 reviews
Altstadt
Steigenberger Frankfurter Hof
Innenstadt
Manhattan Hotel
Manhattan Hotel
#17 of 269 in Frankfurt
697 reviews
Show Prices
Show Prices
Show Prices

Been to Steigenberger Hotel Metropolitan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steigenberger Hotel Metropolitan

Property: Steigenberger Hotel Metropolitan
Address: Poststr. 6, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Frankfurt
#29 Romantic Hotel in Frankfurt
#40 Business Hotel in Frankfurt
#47 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
Number of rooms: 131
Official Description (provided by the hotel):
From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Agoda, Booking.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and Cancelon so you can book your Steigenberger Hotel Metropolitan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Hotel Frankfurt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing