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“Very nice for one night”

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Holiday Inn Express Frankfurt-Messe
Ranked #64 of 270 Hotels in Frankfurt
Reviewed 18 May 2013

This hotel is newer, very clean and well appointed. The only draw back was they charged for WiFi. The breakfast was good and the front desk staff was helpful. I would stay there again next time I'm in Frankfurt.

  • Stayed: May 2013, travelled with family
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Thank Germangirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 21 May 2013

Dear Guest,

Many thanks for your nice review!
We are very happy to see that you liked staying with us.

Looking forward to welcoming you again to Frankfurt.

Best regards
Martin and team

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140 - 146 of 546 reviews

Reviewed 8 April 2013

I took this trip in April of '05. The time choice does not allow me to go back that far. This hotel was incredible to stay at. The rooms were totally european with a little american/canadian influence. Beautiful rooms, just a tad small when compared to the rooms in Canada/USA but the beds were so comfortable, the linens alone were worth the price. Ecconomical when purchased through the web. Spent a month, rented a van and toured Europe. Going back :)

Room Tip: I took this trip in 2005., so I don't know if this review will be accepted. I know it's bee...
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  • Stayed: May 2012, travelled with friends
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Thank Gladys F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 10 April 2013

Dear guest,

Many thanks for posting a review about your great experience in our hotel!

We hope to have you back whenver a trip to Germany is coming ahead.

Best regards
Martin and team

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Reviewed 18 March 2013

I stayed 2 nights in the hotel. I booked it each night 50usd.
Pros: hotel is clean, the room size is enough. Breakfast is normal, Honestly I didn't expect too much from a 3 star hotel but I found even better than some so called 4 star hotels.
Staffs is efficient.


Cons: the hotel located in a industrial ares, no chanes for resturaunts or super markets ad far as I realized, The only optionfor the public transort is the bus 37, which its station is in fromt of the hotel and its frequency is between 30min max to around 10 min depends on week day and hour.

  • Stayed: March 2013
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2  Thank Ali H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 19 March 2013

Dear guest,

Many thanks for your nice review! We are happy to see that you liked staying with us!

The closest restaurants to the hotel (Lounge Frankfurt, Druckwasserwerk, Luftikus) are about 10 minutes away from the hotel for lunch and dinner. The nearest supermarket is REWE open from 7 am to 10 pm from Mon - Sat, also about 10 minutes walking distance. Our team is happy to provide directions.

We look forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team

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Reviewed 13 March 2013

I was lucky to only have to stay here 1 night. I was stuck when Frankfurt airport was closed due to snow.
The hotel is in a pretty industrial area and as far as I can make out there are no amenities close by at all - no shops, restaurants etc.
The hotel has no restaurant to speak of, but the pizza on offer were surprisingly good (the only highlight of the hotel)
The non-smoking room I was in smelled strongly of stale smoke and was on the basic end of the spectrum, clean enough though. no wifi at all in any rooms, but free in the lobby.

I would only ever stay here again if it was an emergency or if I was working somewhere next door, otherwise travel a little further and have a few more standard business comforts - like a comfortable bed, wifi, no smells etc

I paid well over the odds (sellers market) for this hotel which makes it feel like abysmal value, but if it were less than 100€ it would be ok (I paid over 3 x that!)

Room Tip: don't stay here...
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  • Stayed: March 2013, travelled on business
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Thank taff72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 15 March 2013

Dear Guest,

Many thanks for taking your time to review your stay in our hotel and share it with other travellers.

It looks like we haven't been the right choice for you. Holiday Inn Express hotels do not offer amenities such as room service and restaurants in the hotel. Most of our guests travelling through the airport use the sumptious facilities there, or choose the hotel due to its convenient location to companies and both trains station and motorway.

However, it also hasn't been the right day for anyone, the day you got stock at the airport. Huge amounts of snow that could not be handled anymore properly, a large trade fair going on in the city, and many accidents throughout the area blocking roads etc.

We are sorry you haven't feel comfortable with us.

Nevertheless, one of our full service brands like Holiday Inn, Crowne Plaza or InterContinental might be an alternative choice.

Best regards from Frankfurt
Martin and team

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Reviewed 28 February 2013

Thank you very much for the warm welcome and for the great service during my Stay.
The friendliness and the competence of the Employees makes the difference between you ant the other Hotels.

I hope i´ll see you soon.

Amine

  • Stayed: February 2013, travelled on business
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Thank Amine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 4 March 2013

Dear guest,

Many thanks for your sharing your wonderful experience with other TripAdvisor users!
We are delighted to hear that you liked our friendly staff.

Looking forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team

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Reviewed 21 February 2013

Decent hotel for a business trip - 10 to 15Euros away from Messe by taxi. Unfortunately, we ended up in a smoking room, which was pretty smelly no matter how much we aired it out. The beds were bit soft for my taste, but the rooms are nice and clean.

The breakfast is good, but not much choice - great for short stays. The bar serves only frozen pizza, but nice beer. You can download LIEFERHELD app for food delivery and ask the locals to help you out with the language - there's a great Indian food delivery. The staff was really nice, friendly and helpful.

Would not book this hotel again through hotels.com as they did not communicate any of the preferences (two beds and non-smoking room).

  • Stayed: February 2013, travelled on business
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Thank ladamek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 27 February 2013

Dear Guests,

Many thanks for your good review and sharing of some good points regarding your stay.

Regarding the bedding preference, the Holiday Inn Express website offers to book non-smoking and smoking room as long as they are specifically available. On website of online travel agents, the display may indeed vary and not all available room types shown. IHG hotels offer rate parity over all online channels.

We look forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team

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Reviewed 28 January 2013

I had booked myself in this hotel due to the brand name and the good experience at holiday inn Rome. But now I regret the decision.
The check in was very slow, confusing for the staff and she did not understand what we group of travelers needed during our stay.
The bathroom issues have not been fixed for the last three days of my stay.
The staff really needs to learn what is service attitude.

Room Tip: Check for rooms that have not been painted recently and avoid the stink. The air circulation is bad
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  • Stayed: January 2013, travelled on business
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2  Thank Ashutosh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Frankfurt-Messe, responded to this reviewResponded 12 February 2013

Dear Ashutosh W,

Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay. We also regret you found our level of service less than satisfactory. Rest assured that your comments will be reviewed by our team and take actions accordingly.

Sincerely,

Joel B
Case Manager
IHGCare

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Additional Information about Holiday Inn Express Frankfurt-Messe

Address: Gutleutstr. 296, 60327 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #64 of 270 Hotels in Frankfurt
Price Range: £50 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Frankfurt-Messe 3*
Number of rooms: 175
Official Description (provided by the hotel):
WelcomeChoose the sleek Holiday Inn Express Frankfurt-Messe hotel for a convenient location 10 minutes by taxi from the Messe exhibition grounds, and 20 minutes from Frankfurt Airport. Continental buffet breakfast in our airy Great Room prepares you for a fruitful day at the Messe or exploring the Old Town. Return to your warm-hued Guest room with free wireless Internet access. If you're arriving by car, we're just 1.5 km from the A5 motorway. Frankfurt's Gallusviertel and Gutleutviertel business quarters are 1 km away, while Höchst and Eschborn industrial parks are less than a 15-minute drive. Complimentary wireless Internet in our smart Lobby area means you can plan your day over coffee. Our 2 meeting rooms, with wireless Internet access and natural daylight are tailor-made for private conferences. Bus 37 takes you from our door to Frankfurt central station in 7 minutes. Take a 10-minute stroll from the Holiday Inn Express Frankfurt-Messe to the River Main promenade for panoramic Frankfurt views. The cobbled Old Town and bustling Zeil shopping promenade are 4 km away. Meet and mingle in the granite-floored, open-plan Lobby and browse complimentary newspapers over drinks and snacks. You can check your emails in the 24-hour self-service Business Centre. For restaurant tips and Frankfurt city maps, just ask the friendly staff at our 24-hour Front Desk. At Holiday Inn Express children and teenagers are special guests: up to two children under the age of 18 stay free of charge, sharing room with their parents. According to Holiday Inn Express standards, also breakfast for children is without extra charge, already included in accommodation price. ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt-Messe Hotel Frankfurt
Frankfurt Holiday Inn

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