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“good” 5 of 5 bubbles
Review of Ibis Frankfurt Centrum

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Ibis Frankfurt Centrum
Ranked #42 of 267 Hotels in Frankfurt
A TripAdvisor Member
“good”
5 of 5 bubbles Reviewed 26 October 2011

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free Internet installed in the room and install a more powerful router.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
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  • English first
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English first
Mahopac, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 23 October 2011

We decided to extend our honeymoon by adding a one night layover on our way home. We wanted to explore as much of Germany as we could in the few hours that we had, and this was the perfect choice. Tiny room, but efficient. In a nice location; we strolled to Rhomer Square, over the bridge, found a fantastic local Apfelwein garten (the locals asked us how we found it... we just looked for a displayed menu that was all in German), and walked back to the hotel enjoying the nighttime river sights. We topped off our last night at the bar drinking some beer and chatting with the bartender and other travelers. Really fantastic location, great bartender (I forget his name; sorry!) and totally clean. Great for a short stay.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eeponine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 October 2011

The hotel is very well placed within easy walking distance of the main station.

My room was small and the shower room (no bath) very small but for one night this was not an issue. A longer stay may be problematic given the lack of furniture of any comfort.

The hotel is very good value for money and well worth using for a night or two if you need/want to be in the middle of Frankfurt.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PlainSong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verona, Italy
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 October 2011

Very good value (considering the location at the center of a major city), especially for a business trip. Rooms compact and essential, but comfortable.
Location unbeatable convenient, next to the Main river, at walking distance from central railway station, the business district, the historical district, the Opera, museums, recreational areas, etc.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank roberto_molteni_qb54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 30 September 2011

I stayed in this hotel 2x in the past week. The first time everything was perfect. The second time, however, was quite different:
1. I did not get the type of room I reserved online, and
2. The TV channels were not the same as my first visit. Fewer channels, limited to 2 business channels in english.
I am being forced to make a selection to "recommend" the hotel (or not). Based on my first experience, it is yes, Based on my second, it is no!!!

  • Stayed September 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KenJBucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
3 of 5 bubbles Reviewed 29 September 2011

Hello,

The value is good. But this particular hotel seems allowing to smoke at the rooms. So it's smells by cigarettes everywhere incl. blanckets and everything. tonight you won't find any food at the bar for sure. It is always finished by 23 pm. You will reed about snack in vending automats but it is no true. There is only one automat with cigarettes.

They also have not added miles to my mile and more card...

So I can set only average values for this hotel.

Regards

  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank YaelKroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H1445-AM, Direktionsassistentin at Ibis Frankfurt Centrum, responded to this review, 4 October 2011
Dear YaelKroy,

Thank you for taking the time to tell us about your experience at the Ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Only 29 of our 233 rooms are smoking rooms and I am sorry that you get one of this. Please inform us the next time before your arrival and we will reserve you a non-smoking room.
It is right that we have no vending machine but you can order drinks and snacks from the bar 24 hours a day. The bar closes around 1 am but our night auditor is able to serve the drinks and snacks as well. Unfortunately I don´t know why you didn´t get anything. I will speak with our employees so that will not happen any more.
Please send me an email with your Miles and More number and I will handle myself about it.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kind regards
Ibis Frankfurt Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Frankfurt Centrum

Property: Ibis Frankfurt Centrum
Address: Speicherstrasse 4, 60327 Frankfurt, Hesse, Germany (Formerly Frankfurt Friedensbruecke)
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Best Value Hotel in Frankfurt
#30 Family Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Frankfurt Centrum 2*
Number of rooms: 233
Official Description (provided by the hotel):
Location is everything: The ibis Frankfurt Centrum is within walking distance of Frankfurt main train station and a few steps from the Main promenade. The financial district, old town with the Römer town hall and the museums along the river Main are all just a short walk away. After a busy day, relax in a brand new high-tech bed and enjoy a unique level of sleeping comfort. The ibis Frankfurt Centrum has 233 air-conditioned rooms, and was completely renovated in 2010. ... more   less 
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Also Known As:
Ibis Frankfurt Centrum Hotel Frankfurt
Accor Frankfurt Centrum

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