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“Convenient to train station, on riverfront”

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Ibis Frankfurt Centrum
Ranked #45 of 269 Hotels in Frankfurt
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Convenient to train station, on riverfront”
Reviewed 4 November 2013

A nicely appointed hotel. The rooms are snug but clean. Open design bar off the lobby with free wifi. In fact, free wifi throughout, though you have to pay a premium for better bandwidth. Construction out front during my stay, but they put me on the courtyard side of the hotel, so there was no noise.Interesting, multicultural neighborhood. A manageable walk to the shopping district.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

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Thank Bev V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (85)
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montreal
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 October 2013

it was my first visit to frankfurt and i booked this hotel mainly for the competitive rate they offered "3 for 2" i paid 140 euros total in advance for a 3 night stay , which was a good deal for me , the staff are friendly enough and spoke good english ,there's free wifi in the reception and bar area that worked good with me however other guests had connection problems , and there's a PC beside the entrance , but no free wifi in the room !! the room at the first floor had a view of the river but construction noise in the street was a problem sometimes , very tiny bathroom and not modern but clean , good shower with hot water ...no mini fridge !! , there's a LCD tv with a decent choice of channels ,less than adequate storage space , i think 2 ppl will struggle to store luggage and clothes in this room , i also found the bed and sleeping quality to be average .
AS FOR THE LOCATION : its either 25 min river walk to romer , or 3 min walk to the tram stop behind the hotel and take tram 12 to romer or zeil , its a 5 min walk to the main station but like other reviewers have stated that the area between the hotel and the station dont seem so safe at night .
overall the hotel was just OK for me , but this rate was a promotion and wont be available forever , and there're better options in the city similar to their normal rates.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MIG21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 29 October 2013

As a regular traveler, I have always enjoyed staying at Accor hotel. But this one is Frankfurt, is as bad as the French IBIS. The location of the hotel is not the best, only the fact that it is not far from the train station. But what you have around the hotel, you don't feel safe at all. The staff at the reception never smile and they aren't helpful at all.

The room is small and even if I am not fat, I found the bathroom to be tiny. I have a silver Accor membership and asked tor a late check out, which has always been offered to me in the other Accor hotels. First, they were discussing among themselves whether the silver membership would entitled me a late check out. They came to the conclusion that I might have a late check out if the hotel isn't fully booked.

I must admit that the other Accor hotels would grant late check out at 16.00, the one in Madrid, even at 17.00, as most of them have friendly and welcoming staff.

It was the weekend when the marathon took place in Frankfurt. I reckon that the hotel wasn't fully booked, as they reduced the rate (displayed at the entrance). A second reason to believe the hotel wasn't fully booked, was, when I was told that I could be granted a late check out if I pay a supplement. I reminded them that this is not the case for guests with Accor silver membership (and I would expect them to be aware about it).

There was no point discussing with them. I refused their suggestion to stay until 14.00, as I didn't want to come back at 14.00 just to leave the bags in a store for 2 hours and then to pick it up again.

I must say that I was really disappointed with the service and the ignorance of the staff

Room Tip: Try the Mercure in Kaiserstrasse, or, even the Intercity Hotel - Hotel in Frankfurt offer good rates...
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JND1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2013

This was my first time in Frankfurt and the Ibis Frankfurt Centrum did not dissapoint.

For a weekend city break this hotel was both affordable and easily accessible from both the main railway station and city centre.

Rooms are fairly small but have enough room for two people. We stayed for two nights and had the room cleaned and fresh towels each day. The rooms have TV, small ensuite with decent shower, a small desk and seating area and very comfy beds.

Our room was on the 6th floor overlooking the River Main. This was perfect and we had no issues with noise from the road.

Surprisingly the hotel had free wi-fi internet in our room - reading previous reviews I had expected this to be limited to the reception area. So this was an added bonus.

The only minor negative points were that the hotel was on the warm side, with the air conditioning in the room not very effective. I would have also liked to have had a kettle and tea / coffee in the room instead of having to go down to the cafe to buy one and then bring it back to the room.

Whilst the hotel is called 'centrum' it is still a good 20 minute walk to the actual centre of Frankfurt and about 5 minutes to the Hauptbahnhof. Therefore, whilst it is a fairly pleasant walk to the centre along the river, I found that the nearby tram into the centre was the quicker option.

Overall, great stay at this hotel and would stay here again without doubt.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank MarkA380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Frankfurt Centrum

Property: Ibis Frankfurt Centrum
Address: Speicherstrasse 4, 60327 Frankfurt, Hesse, Germany (Formerly Frankfurt Friedensbruecke)
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Best Value Hotel in Frankfurt
#30 Family Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Frankfurt Centrum 2*
Number of rooms: 233
Official Description (provided by the hotel):
Location is everything: The ibis Frankfurt Centrum is within walking distance of Frankfurt main train station and a few steps from the Main promenade. The financial district, old town with the Römer town hall and the museums along the river Main are all just a short walk away. After a busy day, relax in a brand new high-tech bed and enjoy a unique level of sleeping comfort. The ibis Frankfurt Centrum has 233 air-conditioned rooms, and was completely renovated in 2010. ... more   less 
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Also Known As:
Ibis Frankfurt Centrum Hotel Frankfurt
Accor Frankfurt Centrum

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