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“Great choice, but lousy service”
Review of Zeilgalerie - CLOSED

Zeilgalerie
Certificate of Excellence
Attraction details
Reviewed 13 December 2012

The selection of items is huge, but I do not expect to wait 15 minutes to get help, after asking for help. Especially not the client manager dispatches three others in the time she takes to retrieve a specific item to me. As I see it, I get bored and leave. I was genuinely interested in buying the item. Worst mall I've ever experienced. It is so easy to make this a good place.

1  Thank LMMauset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (180)
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32 - 36 of 180 reviews

Reviewed 3 December 2012

The Galerie is a great shopping area, with the Galleria being a very typical department store by American standards. Many employees there dress as casually as the customers, and it is sometimes hard to find someone to help you. However, once you find someone, many speak English if you do not speak German. Be prepared to play a few rounds of charades if you cannot find an English speaking person, but most who speak English enjoy it so they can practice their English. In the same area is lots of other shopping, and I was very surprised to see many American stores in this vast shopping area. It is easy to spend an entire day in the Zeil, especially if you're a shopaholic. I have just recently moved to the Frankfurt, Germany area, this is where I do most of my shopping. While in the shopping district, many vendors also set up booths with delicious foods for sell, and the hot wine they serve is surprisingly good. You also should not have any trouble finding restaurants in the area to eat. Don't be afraid to get on some of the little side streets for more traditional German shops rather than the very commerical retail of the main Zeil. The only negative thing I would say is that on weekends it is VERY crowded, and I would even say much more crowded than any street in New York City. It can be a little difficult to navigate around all the people. It is also very convenient to take the U-Bahn rather than trying to find a place to park.

Thank Travel5856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2012 via mobile

A charming and interesting shopping experience. And having the longest excelator in the world help. Many restaurants and coffee shops to choose from also a huge electronics shop. Nice place

Thank Falsaqri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

Located in the heart of Frankfurt, this is a modern big shopping centre. I liked its exterior design, especially the glass facade, but the interior is also quite fancy. A great selection of shops are located in this shopping center.

Thank Ena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012

the galerie it self is big but nothing that you can't find in any other european shopping center. the streets around are nice to walk and try the good bakeries with deliciuos german cakes and pastries.

1  Thank amiroi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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