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“good times in frankfurt”

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Citadines City Centre Frankfurt
Certificate of Excellence
Taipei
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“good times in frankfurt”
5 of 5 bubbles Reviewed 14 May 2014

i went to frankfurt for a show. thus, i wanted to be at a hotel near the convention center. this was a new hotel about 5 mins walk from the fairgrounds. new hotel, free internet, nice amenities, good location, across a shopping mall. great great great! i think so too. but here's the catch. there is not housekeeping services. so if you are here for a week, expect to use the same towel, take out your own trash, and make your own bed. for me, it was quite unbearable as i love throwing my bathroom towels on the ground after use. that is why i stay at a hotel!!! nonetheless, im told this is an "apartment" hotel. anyways, i wish management can do something about this. i am willing to pay usd 10 more daily so housekeeper can come and make my room/tak my trash/clean my room,etc. management can take a vote on this and see the consensus from most guests. aside from that, i really enjoy my stay there. they need to change this policy and i will be a very loyal customer there.

Stayed April 2014, travelled on business
Helpful?
Thank Danny Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas_hummel, Manager at Citadines City Centre Frankfurt, responded to this review, 16 May 2014
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

The Management of Citadines City Centre Frankfurt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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237 reviews from our community

Traveller rating
    115
    96
    20
    5
    1
See reviews for
49
56
8
93
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Abbotsford, Canada
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

We stayed at this hotel for three nights in March. There were four of us, so staying here avoided having to take two rooms in a typical hotel. Great accommodation, clean, efficient service. The included breakfast was actually very good, very fresh, and went late into the morning for us late risers. The mall across the street has a small grocery store so you can buy whatever you need for the kitchen. Excellent location for trade shows which are just a short walk away. Good access to transit to see the rest of Frankfurt. Would definitely stay here again as a family. For two, you might find something with more character closer to Roemer.

Room Tip: Rooms facing inner courtyard are probably the quietest.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, Manager at Citadines City Centre Frankfurt, responded to this review, 4 August 2014
Dear Mark W,

Thank you for staying with us and your warm words. We hope to welcome you back to us soon.

David R.
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines City Centre Frankfurt

Property: Citadines City Centre Frankfurt
Address: Europa-Allee 23, 60327 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 41 Speciality Lodging in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Citadines City Centre Frankfurt 4*
Number of rooms: 165
Official Description (provided by the hotel):
Citadines City Centre Frankfurt is the ideal location for any business or leisure traveller. The exhibition center, the concert hall and the congress center Kap Europa are all in short walking distance. Across the property you will find Skyline Plaza with 170 shops, restaurants and a relaxing roof garden.The Apart'hotel offers 165 units, from standard hotel rooms and Studios for up to 2 persons to One- and Two-bedroom Apartments for up to 6 people.WIFI is free in the entire property.Two meeting rooms, a business corner, breakfast lounge and a gym make your residence the best place to stay.For your convenience the property is entirely non-smoking. ... more   less 
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