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“Poor not Pure”
1 of 5 bubbles Review of The Pure

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The Pure
Ranked #38 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
london
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor not Pure”
1 of 5 bubbles Reviewed 21 August 2012

Style over substance.... attitude issues with staff, maintenance issues, everything a little bit grubby and a little seedy if you like that kind of thing. Thin walls, I prefer not to hear my neighbours. Breakfast was a joy, the rest pretty unpleasant.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chipfork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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601 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 19 August 2012

This hotel is a great value for a quick stopover in Frankfurt. The location is very close to Frankfurt's main train station which was perfect as our train arrived just after midnight and we didn't want to have to deal with a taxi or any other transportation so late after a long trip. Just a five minute walk and we were there.

For what you pay, this hotel delivers great service, a good clean room, fast reliable wifi and a really good breakfast. There were only two downsides -- one is that the air conditioning is pretty weak and did not really do much to cool down the room... it was easier to leave the window open although that got a bit noisy. The other issue is that the pillows were a bit too soft for our tastes although this is just personal preference.

Overall, I would gladly stay here again if I am in the area. It's close enough to downtown and to public transportation to make it a great base for sightseeing in the city.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 18 August 2012

Stayed in room 505, €140/ night with terrace, all seemed ok until I got up at 6am to catch my flight. No hot water! Hotel staff grubbing around in my room trying to fix to no avail. Freezing shower. No apology at all, even when I checked out, it wasnt even mentioned. When I asked it was dismissed as if I was being difficult!
I would have expected an apology of some sort, I was charged full price even though the hotel did not full fill their obligations as a one star hotel.
Purely not!

Room Tip: Ask if the room has hot water
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 11 August 2012

Super chic hotel near Frankfurt train station. Small rooms but very well done with everything you need. Good value. Sleek and contemporary, great bed and bedding, wonderful breakfast buffet in the morning in the lobby. Not an impersonal business hotel and a real treat to be on business in a place like this. Very comfortable for one person but would be a tight fit with two.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kyminasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

We were only in Frankfurt for 2 days so wanted to make the best of our trip. We received very intimate service from the front desk clerk, Carlos. He was great!!! (some of the other staff, not so much) Very knowledgable re: places to go, things to do, etc. He defintely helped make our trip smooth. The hotel itself is very funky. The room we received with a balcony was perfect. Very nice layout and atmosphere. As for the area, it's not the greatest. Close to the train station and the water, but if you're looking for city centre, probably not the best choice, although to walk there is about 15min which isn't too bad.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Inder G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
62 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 1 August 2012

Pluses: overall it has a low key stylish feel; great location for train access - 5 minutes walk from the main train station; friendly service; good value (we paid 79 euros for a standard room); good sized well planned room and bathroom, with windows that open (although to a street that's noisy if you're trying to sleep); complimentary internet access; good breakfast (included in the room rate).
Minuses: the hotel has maintenance problems: our air conditioning did not work (when I mentioned it to the clerk he said that other rooms were experiencing the same problem), the room opposite ours had its door open for the duration of our visit with dirty towels on the floor (it appeared that the roof was or had been leaking); our bathroom door had been damaged and repaired with a large unpainted blob of timber filler. For a hotel that sells itself on affordable style these issues need to be addressed. The service, though friendly, was sometimes haphazard - eg requests forgotten; no-one on the desk for a few minutes when we arrived.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rqf55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 31 July 2012 via mobile

This was our first trip to Frankfurt and as we were arriving by train we wanted somewhere close to the station, the hotel is located on a quiet street about 5 minutes walk from the station. Upon arrival we were greeted with a welcome drink and sat outside in the lovely courtyard at the back of the hotel. The entire hotel is decked out in white so it looks very modern and also has a unique style to it as a local artist appears to have added his own style to the decor complete with a wall upon which guests are invited to express themselves about pretty much anything !
The rooms are of a good size again decorated all in white to give a very modern feel. Rooms are complete with I pod docking station, safe mini bar, flat screen TV, well stocked bathroom
Overall a fantastic hotel in a great location would certainly recommend this hotel especially for anyone arriving by train.

Stayed July 2012, travelled as a couple
Helpful?
Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pure

Property: The Pure
Address: Niddastr. 86, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Frankfurt
#7 Green Hotel in Frankfurt
#11 Romantic Hotel in Frankfurt
#22 Family Hotel in Frankfurt
#23 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Pure 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Settled? Feel like home in the owner-operated and award-winning "Member of Design Hotel", in which you are not just treated as a guest but as part of the family. The surroundings invite you to relax, the creative and homely feel-good gimmicks attract you to indulge, and the neighbourhood and circumjacent places of interest encourage you to sense being home away from home. We feel you - and will make sure to turn your visit into an unforgettable memory in MAINhattan's metropolis. ... more   less 
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Also Known As:
The Pure Hotel Frankfurt
Pure Hotel Frankfurt
Pure Frankfurt

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