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“Ok for a Night”
Review of Hotel Cult

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Hotel Cult
Ranked #71 of 269 Hotels in Frankfurt
Certificate of Excellence
Lugano, Switzerland
Level 6 Contributor
160 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Ok for a Night”
Reviewed 19 April 2014

Rooms rather moderate
Service ok, very friendly, but restricted
A bit off the centre
Public transport really near
Parking tricky, except you come with a small car
ok for a night, if you do not expect much and need a moderate, clean place to sleep

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kudrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 20 April 2014
Dear Kudrun,

Dear guest,

thank you very much for your stay with us and for your feedback. It is important to get to know our guests’ opinion in order to improve our performance constantly. Therefore we appreciate your comments very much.

We always would like to do our best to satisfy our guests. If someone is not happy with its room, we always try to find another one which fits better. Our new comfort rooms offer a new and modern design; maybe you would have liked one of these more? We would be happy if we get the chance to make a perfectly good impression during a next stay with us.

Please do not hesitate to get in touch with us for furthermore concerns or wishes.

Kindest regards from Frankfurt
Hotel Cult
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407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Germany
Level 4 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 March 2014

I recently stayed here at the hotel in room 319 and found it to be good for a short period of stay.
Most of the staff I encountered at the reception spoke English, and having some knowledge of German helped me get along with the other who didn't. The room was clean and well designed with a safe and a mini bar which is pretty standard for a hotel like this. Television, writing desk, tables, stools, bedside tables were also available. The bathroom was designed in a pretty good manner with a walled partition instead of the usual curtain.
However the room was located in the far end corner of the hotel and the lighting in the hallway was quite weak, which was felt especially at night. I had to use a torch to lighten up the hallway.
The art collection inside the hotel is also a bit queer. The hotel is filled with paintings depicting eyes that look straight into you. Outside the room it is nothing to bring your notice to but when the same is present inside your room, it makes you a bit uncomfortable. Imagine waking up in the middle of the night for a glass of water and the first thing you see is a pair of eyes watching you. The breakfast was nothing to eagerly look forward to. Pretty simple with breads, milk, cornflakes, cheese, meats, jams/nutella blister packs, fruits etc. Nothing too fancy but gets you through. What I found disappointing was the lack of service at the table. We had to get up ourselves in the middle of the breakfast to get a cup of tea/coffee from the machine.
All in all I would say it was a pretty good hotel with a scope for improvement.

Room Tip: Ask for rooms away from the road.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 1 April 2014
Dear guest,

thank you for staying with us and for your review. It is important to learn about our guest’s opinions in order to improve our services. We appreciate your detailed and helpful comments very much.

We are happy that you enjoyed the time at the Hotel Cult all in all and that you liked our friendly service and the comfortable room. Art always is kind of a matter of taste, that is true. If you were not comfortable with the image in your room that time, we will be happy to look for another one during your next time. There are very different paintings in our rooms.

Thank you for note for the lighting in the hallway. We will check on that immediately.

As most of our guests prefer a quick and uncomplicated service in the morning, we have set up the machine for tea and coffee. If time allows, we gladly serve coffee at the table as well. Please feel free to ask our waiters for a cappuccino or your preferred drink next time.

We would be happy to see you again during a next visit to Frankfurt.

Kind regards
Hotel Cult
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Edinburgh, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 March 2014

I stayed here recently as I was attending a sales meeting with other colleagues from all over Europe. The hotel was very easy to find and close to the train station, it's a very short walk away.
The hotel is clean and the staff are friendly. It's reasonably priced and has english speaking tv channels so you can always keep up with world news.
Continental breakfast was good and the scrambled eggs and sausages were a welcome addition.
The room was comfortable and the bathroom very clean and neat.
A mini bar is also available but Lidl is across the street if you prefer to buy your own.
The conference facilities were good too.
The bar is hidden behind a curtain and it closes at 11pm so just beware if you like to have dinner and a nightcap at the bar....even on a Saturday night it closes at this time.
All in all a good experience and I will be back.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacquie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 12 March 2014
Dear Jacquie,

thank you for your stay with us. We are pleased that you had a pleasant conference at our hotel and that you liked our helpful service, our various breakfast and our clean rooms. Thank you for finding the time to let us know about your experience.

Our utmost aim is to offer a comfortable stay with great services and facilities and with fair prices to our guests. We hope that we could satisfy you accordingly. We would be happy to see you again during a next visit to Frankfurt.

Kind regards
Hotel Cult
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

This was my first time in Germany with almost no knowledge of the area and speaking very little German. I flew directly here from the US.

The desk staff at Hotel Cult spoke wonderful English and were extremely helpful every day. They gave me good advice on things to see and do and also taught me how to navigate the metro trains.

The hotel is a bit of a way from the city center, but it turned out great because it was less hectic and a nice place to return to at night. Also a very safe part of town from what I could tell. But there is a metro train station, bus, and subway stop just a few meters from the front entrance so it's very easy to get around. There's also a grocery store across the street in case you need anything you forgot to pack.

Overall a great place to stay!

  • Stayed January 2014, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charlie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 9 January 2014
Dear Charlie,

thank you very much for choosing the Hotel Cult for your first trip to Germany. It is a real honor for us to read that we were able to make your first stay here a good one and that you felt welcomed in our warm ambiance. This is our most important matter of concern and what our whole team is working for every day.

It is a pleasure to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. We hope that you will come back and we would be happy to e your host again!

Kind regards
Hotel Cult
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London, United Kingdom
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 December 2013

Staff: Friendly and nice.
Facilities: Large room (116) - Others can be quite small.
Cleanliness: Tidy.
Comfort: Good, nevertheless you have to pay 10E for hotel parking.
Value for money: Fair (breakfast included).
Location: A gas station (BP) - 50m from hotel, A supermarket (LIDL) - 50m as well.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bogdan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 30 December 2013
Dear Bogdan,

we thank you very much for choosing our hotel for your stay in Frankfurt.

We are happy to read that you had a pleasant stay with us and that our services made you happy. We hope to have the pleasure of welcoming you again in the Hotel Cult during a next trip to Frankfurt.

The entire team wishes you a happy New Year!

Sincerely
Hotel Cult
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2013

I had to cancel my reservation because of a severe problem, I did that one month before my arrival time but they charge me 80% of total fee while in their website it mention it is free of charge !!! I called to talk to them about it. Unfortunately the hotel manager that I talked to him was so rude, he keep using racist words toward my country of origin as well as my current country. At the end he threated me and hang out impolitely. Considering the fact that I already pay them 900$ for nothing their behaviour was so unpleasant. I do not if it is common in Germany or not, but I have not seen these kind of rude behaviours in a hotel in Canada or even United States.

Stayed December 2013, travelled with family
Helpful?
3 Thank Hamid J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 December 2013

We recently stayed at this hotel whilst visiting the christmas markets. As it says above it was great value for money. The hotel looks fairly basic from the ouside especially where it is,but when inside its completely different. the reception rooms and breakfast were all excellent. The bedrooms have large flat screen TVs and are a good size.
It was a 20 minute walk to the christmas market area but there is a tram station and underground station within easy reach.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank republicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CultHotelFrankfurt, Guest Relation Management at Hotel Cult, responded to this review, 11 December 2013
Dear guest,

thank you for your comments following your stay with us and the nearby Christmas Markets. We are very pleased to know, that you have enjoyed the time with us and that you liked the "inside" like our rooms and the various breakfast.

We hope to have the pleasure of welcoming you back very soon again and we wish you a joyful Christmas!

Sincerely
Hotel Cult
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Additional Information about Hotel Cult

Property: Hotel Cult
Address: Offenbacher Landstr. 56, 60599 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Frankfurt
#45 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Cult 4*
Number of rooms: 75
Official Description (provided by the hotel):
The Designhotel Cult staff warmly welcomes you in "Mainhattan". With exclusive designs, attentive service and extraordinary comfort we would like to indulge our guests. Our 4-star-hotel is situated in the picturesque district of Sachsenhausen. Due to this central location the hotel enjoys great popularity - whether amongst business-travellers as well as private travellers. Our Reception Staff will be pleased to deal with your queries, comments and suggestion and is available 24/7. Attractive prices and numerous inclusive services complete our total package. Our guests are accommodated 75 modern and fully equipped rooms. Rooms are provided with desk, bathroom with WC, hair dryer and make-up mirror, cable tv, direct dial telephone. SKY-TV, Wireless LAN and daily press are included in the overnight rate. Double glazed windows and individual regulated airconditioning provide a comfortabel night rest. As a hotel garni we offer a rich breakfast buffet, which we will also serve you on our spacious sun terrace, from where you will have a spectacular view on Frankfurt's breathtaking skyline. Wellness and relaxation area as well as our sauna contribute to regeneration of our guest. This is where you can lie back and leave your cares behind. Our stylishly designed bar invites you to linger. You will also find numerous bars, trendy clubs and international restaurants in near vicinity of our hotel. For meetings and conferences there is a 86 m² room available. Conference package per person ist 29 €. The room is suitable for groups up to 35 people and offers modern technique like W-LAN and HD-Beamer including screen. If desired, we organize the culinary setting for your meeting according to your requirements. Hotel Cult ist located at the Sachsenhausener Ufer directly opposite of Frankfurt's old city. Sights, exhibition center as well as Frankfurt airport can be reached quickly and comfortably. We attach utmost importance to the prosperity of our guests. This is why we create harmonious ambiance where it feels like home. room facilities Our cosy rooms offer comfortability stylish elegance which guarantees a pleasant stay. The equipment of our rooms is comfortable, convenient and relaxing. For the sake of your health the entire hotel has been non-smoking since 2009.To not only enjoy your room but also the incredible view you can choose your room by location. Depending on the amount of rest an view you might need, you can either choose a room facing the street or a room facing the rear of our building. In addition to conventional facilities a mini-bar in every room provides extra comfort and invites to a little drink in the evening or at night. For your entertainment every room is equipped with a flat screen to enjoy German television or Pay-TV. Furthermore each room is provided with shower and WC, as well as hair dryer. To take a closer look at yourself you will find a make-up mirror in the bathroom. Besides relaxation and comfort we are concerned about the safety of your valuables in the room. This is why all rooms are equipped with in-room safety deposits. special services With an overcharge it is possible to rent a parking space or to use our in-house sauna. ... more   less 
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Also Known As:
Cult Hotel Frankfurt

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