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“Convenient location, friendly service” 3 of 5 bubbles
Review of Movenpick Hotel Frankfurt am Main City

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Movenpick Hotel Frankfurt am Main City
Ranked #13 of 267 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersGold level
The Hague, The Netherlands
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Convenient location, friendly service”
3 of 5 bubbles Reviewed 24 August 2012

This hotel is relatively new, next to the Messe and much better than Ibis or Ramada. I stayed 2 night, slept good on the 5th floor in a deluxe room. The room decoration was modern, carpets were new, but bed and paint on the wall were much older. I felt this was a shame - somebody had been trying but forgot the last couple of things to make the experience complete.

The food is what you can expect in hotels like this. Sandwiches were fine, the hot food for lunch and dinner were mediocre.

But if you want to stay close to the Messe or airport, this is definitely one of the better ones..

  • Stayed August 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank oldtraveller131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 28 August 2012
Dear oldtraveller131,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your honest feedback.

To offer our guests a perfect stay every time, your feedback helps us, to implement your suggestions very quickly.

We are pleased to inform you about the renewal of our all our carpets on already three floors. Of course, we cannot renovate everything on the same time, but we are doing our very best to make every guest feel comfortable in all our rooms.

During your next visit in our restaurant please do not hesitate to let our service staff know if something is not to your satisfaction, so that we can serve the dish according to our high standards. Your food should be perfect every time.

Despite these happenings, we are pleased to read that you nevertheless enjoyed your stay with us and felt welcome, because that is our most important matter of concern.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you and a wonderful day.

Best regards,
your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Geneva, Switzerland
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 August 2012

I frequently travel to Frankfurt and usually stay at similar hotels slightlyoutside of town, near the offices I am visiting. This time I looked for a hotel closer to downtown and still without excessive rates. I was so glad to have chosen this hotel. It seriously has 5 start level service. Everything I ordered was perfect and service was impeccable. Definitely coming back to it for my business trips.

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frequent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 28 August 2012
Dear Frequent T,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great honest feedback.

We are very pleased to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.
Your commendation is a particularly strong motivation for all our employees to continue striving for the most possible perfection, to offer our guests a perfect stay every time.

We are looking forward to welcome you soon again at our hotel and wishing you a wonderful day.

Best regards,
your Team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vegreville, Alberta, Canada
1 review
4 of 5 bubbles Reviewed 8 August 2012

Stayed at this hotel on our honeymoon. The rooms were fantastic (very large compared to others) and had great amenities. The included breakfast was the highlight of each morning. The only downside, is all the construction in the area. We found that the entire building shook on a few occasions due to the large cranes moving materials. Our view was non-existent due to the construction as well. It's a fair hike to the city centre, although we didn't mind it.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ryan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 10 August 2012
Dear Ryan,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your nice honest feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.

We understand that the construction area in our European quarter is a little annoying at present, but we are looking forward to the new shopping center "Skyline Plaza". In the near future it will offer our guests several attractive options for their leisure time like many different shops, gastronomy and wellness.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

Excellent hotel with very helpful staff. They really made my family feel welcome, especially the children. Very modern, clean rooms and a great value for the money. Kids received free gifts (t-shirt and free ice cream) as part of a promotion. We will definitely stay in a Moevenpick again!

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BandRfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 2 August 2012
Dear BandRfl,


first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great honest feedback. Your commendation is a particularly strong motivation for all our employees to offer our guests a perfect stay every time.

We are very pleased to read that you enjoyed your stay with us so much and that you have felt welcome with your whole family, because our attention at children and their welfare is ranked first at Mövenpick Hotels and Resorts.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you and your family a wonderful day.


Best regards,
your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2012 via mobile

Close to the Messe/Expo, fantastic breakfast, super service,but currently in the midst of large construction area.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank docreval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 23 July 2012
Dear docreval,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.

Of course you are right that the construction area in our European quarter is not necessarily the most preferred view, but we are looking forward to the new shopping center "Skyline Plaza". It will offer our guests in the near future, several attractive options for their leisure time.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

This is a great hotel with incredibly helpful staff. From the moment you walk in, you can feel that the staff are totally passionate about service, and it shows! The hotel is totally child-friendly and must be one of the best places for a family to stay in Frankfurt.

While not located in the city centre, the hotel is close to a tram line and subway station, so it is easy to go anywhere quickly.

My only complaint would be laundry prices, which are steep, particularly for kids clothing. Might be better off buying a few extra pieces for the kids, rather than sending them to the laundry. Other than that, the hotel deserves a five star rating.

Room Tip: Ask for a connecting room for the kids.
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 3 July 2012
Dear Gl0be_Tr0tter_1234,

first of all I would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great honest feedback.

I am very pleased to read that you enjoyed your stay with us so much and that you have felt welcome with your whole family. Furthermore, our attention at children and their welfare is ranked first at Mövenpick Hotels and Resorts.

For sure I will share your commendation to all of my staff, because it is such a strong motivation for them to continue striving to host our guests a perfect stay.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you and your family a wonderful day.

Best regards,
Bernhard Haller
(General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mernda, Australia
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 21 June 2012

This hotel was our post stay for 2 nights after our Tour of Germany ended. Due to the protestors that were in Frankfurt city that weekend, our hotel was full with police staying here. This did not effect us at all.
We really enjoyed this hotel, Staff at the front desk, were very plesant and very professional. We decided to upgrade to the 7th floor our room was 731. We received a lovely fruit platter with compliments. Lovely surprise, was this due to us upgrading or was it from the Manager, Mr. B. Haller, we still are not sure, anyway it was a lovely thought. Room was great, spacious everything you needed was there. The bed and pillows very comfortable. Quiet, had a great sleep. Our view was of the huge construction site directly opposite the hotel. Breakfast, the food was good and had a good variety, the breakfast room was jammed packed with police who were staying there (due to the protestors in Frankfurt city). There still was plenty of food. Room service were quick & food good. We decided to spend our last free day in Frankfurt at the History Museum which is only about a 10 -15 min walk. The train station about 10mins. Overall no compliants about this hotel. We would definitely stay here again if we were ever to visit Frankfurt again.

Room Tip: If you can upgrade your room its worth it.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kristine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 25 June 2012
Dear Dara58,

first of all we would like to thank you on behalf of the entire team for your great feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.
Also we are pleased that you enjoyed our little welcome gift in the room, which was a personal greeting from our management.

We are looking forward to welcome you soon again at our hotel in Frankfurt and wish you a wonderful day.

Best regards,
your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Frankfurt am Main City

Property: Movenpick Hotel Frankfurt am Main City
Address: Den Haager Str. 5, 60327 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Frankfurt
#2 Green Hotel in Frankfurt
#12 Luxury Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#19 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Movenpick Hotel Frankfurt am Main City 4*
Number of rooms: 288
Official Description (provided by the hotel):
Whether you are planning to visit Frankfurt on a business trip to attend or host a conference, or on vacation to enjoy one of Germany's finest cities, the modern and comfortable Movenpick Hotel Frankfurt City is the perfect choice for you and your party.Easily reached by train or Metro from the airport, the Movenpick Hotel Frankfurt City is ideally located next to the fairground and vis-a- vis the new shopping centre Skyline Plaza; to offer you the perfect balance between convenience and executive level business facilities. For successful business events, a new-generation conference centre is at your disposal. For outings, take the nearby metro to visit the charming old city of Frankfurt. ... more   less 
Reservation Options:
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Also Known As:
Moevenpick Hotel Frankfurt

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