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“Impressive”

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Movenpick Hotel Frankfurt am Main City
Ranked #12 of 269 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersGold level
Williamstown, New Jersey
Level 6 Contributor
199 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Impressive”
Reviewed 18 August 2013

Very impressed with this hotel. The staff was very friendly and helpful. The rooms are very modern and exceptionally clean. One down side is the amount of construction in the area but it does not hamper a good nights sleep. The breakfast buffet provides a good selection of food.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this review, 19 August 2013
Dear Mr. John L.,
Thank you for choosing our hotel during your last stay in Frankfurt and for taking your time to rate our Mövenpick Hotel Frankfurt City on tripadvisor.com.
Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.

We are delighted to hear that the services and facilities of our hotel have met your expectations.
The road works will end soon; after that the large shopping mall “Skyline Plaza” will be opened and we are looking forward to welcoming you again in the near future.

With kindest regards

Your Mövenpick Hotel Frankfurt City Team
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1,128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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kent
Level 4 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 August 2013

Lovely place to stay sadly was only here for one night but enjoyed every moment,there really is nothing to complain about ,staff are friendly and the food was A1.If you are in Frankfurt look no further for a place to stay as you cannot go wrong with Movenpick Hotel.

  • Stayed August 2013, travelled with family
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank tracymay28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this review, 14 August 2013
Dear Tracymay28,

First of all we thank you very much for having stayed at our Mövenpick Hotel Frankfurt City
and also for sharing your experiences with all our future guests.

Your kind comments are greatly appreciated and we have brought your comments to the attention
of our team.

We are more than happy to welcoming you soon again at our property and to treat you to our hospitality anytime you are travelling to Frankfurt.

Sunny greetings,
Your Mövenpick Hotel Frankfurt City Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanau, Hessen, Germany
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2013

This is a wonderful, modern hotel located a few hundred meters from the exhibition center. It's easy enough to get to by taxi and just 1-2 U-Bahn stops from the Hauptbahnhof. As of July 2013, there was extensive construction in the area around the hotel, which made it difficult to walk to/from the subway, but the reception mentioned that it should be back to normal by August. Staff were always professional and eager to help with anything needed.

Rooms are, like the rest of the hotel, very modern, trendy, and spacious. Everything was immaculately clean and nicely decorated. The well-equipped exercise room and patio, on the top floor, have beautiful views over the skyscrapers.

The restaurant serves an outstanding mix of Swiss, German, and international favorites, at fairly reasonable prices (for a 4* hotel restaurant, that is). Food and portions were excellent and service was truly top notch.

I wouldn't hesitate to come back for any type of trip to the Frankfurt area - in fact, I might reroute a trip to go through Frankfurt just to stay here!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 404PeterB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this review, 12 August 2013
Dear PeterB,

We are very happy to hear your satisfied rating on tripadvisor.com.
First of all we thank you very much for having stayed at our Mövenpick Hotel.

Soon a large shopping mall will be opened vis-à-vis our hotel and we are very much looking forward to welcoming you again at our property.

Have a good day and best regards,

Your Mövenpick Hotel Frankfurt City Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 August 2013

This hotel is a bit ecclectic, interesting, and attractive. The room was very neat, very clean, very tidy and smart. The bathroom is pristine and feels ultra sanitary. The shower was all glass and tile, and very tastefully built. The furnishings are robust, trendy and colorful. The restaurant served me an excellent plate of flammkuchen, and there was always cold mineral water or lightly flavored water avaliable. The service was excellent, the staff were very courteous. There was some construction going on outside my window which was unfortunate, but not a big deal, and certainly not within the hotels control.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jon_beks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this review, 12 August 2013
Dear Mr. Jon Beks,

First of all we thank you very much for having stayed at our Mövenpick Hotel
and for taking the time to rate our hotel.
We also thank you for sharing your great and satisfied experiences with us.

We are looking forward to welcoming you again at our property; until then the constructions will be finished and a new shopping mall will be opened.

Have a good day and best regards,

Your Mövenpick Hotel Frankfurt City Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 July 2013

Arrived in Frankfurth after a long trip went into the Moevenpick Hotel for dinner the food was great ,the staff were very helpful ,came down for breakfast the following morning there was a good choice of food and lots of it, had a great breakfast would recommend it to anyone the bed was very comfortable and the air conditioning was first class.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank andre085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 31 July 2013
Dear andre085,

Warm greetings from Frankfurt!

Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of our team.

We are delighted to hear that the services and facilities of our hotel have meet your expectations.
We do look forward welcoming you back to our hotel in the near future.

Warm regards

Alexandra Brill
(Guest Relation)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ankara, Turkey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2013

Beautiful hotel with great food.
Even the construction is going on around the hotel, the rooms are very quiet.
Staff is very professional and friendly. Very central location.
Meeting facilities are very good. All equipment is new and well decorated meeting rooms.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Murat U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 31 July 2013
Dear Murat U,

Firstly, I may inform you that our team is happy to read that we succeeded in meeting your expectations. Moreover, we were delighted that you recommended us so kindly here on TripAdvisor.

Please be ensured that the Moevenpick Hotel Frankfurt City team will be more than happy to welcome you back during your next trip to Frankfurt.

Best wishes,

Alexandra Brill
(Guest Relation)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, New Hampshire
Level 6 Contributor
209 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 July 2013

This hotel seems best suited to business types involved in the festival hall nearby and the bussloads of bleary-eyed tour groups that arrive at 6pm and depart 12 hrs later. Its surroundings are a huge construction site, with workers arriving as early as 6 am, so potential guests need to keep this in mind. Only a youthful backpacker should consider arriving by U Bahn. All this said, the rate I paid of 95 € made the hassle almost worth it-- I would arrive by taxi next time. The rooms are attractive, spacious and up to date. The staff are efficient, friendly and like to solve problems, like my free wifi that was costing me 3€ per hour until they corrected the error. So if you stay here, have a beer (or soft drink) at the bar, talk to the friendly bartender and gaze into the lobby and be happy that you are not in one of those tour groups. Then go to the restaurant and have some fine veal sausages with onion sauce and a marvelous Swiss rösti (roasted potato flat cake).

Room Tip: The higher the better .
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B F H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Manager at Movenpick Hotel Frankfurt am Main City, responded to this review, 31 July 2013
Dear B F H,

Many thanks for taking your time to post your memories of your stay at the Moevenpick Hotel Frankfurt City here on TripAdvisor.

Moreover, please be informed that we have shared your feedback with regards to your experience at the restaurant facilities with our team.
We understand that the current construction side in the surroundings of the hotel are very inconvenient and therefore we want to apologize. Please note that this will be finished by end of August 2013 as the new Shopping center "Skyline Plaza" will open its doors for shopping, wellness, culinary highlights and recreation.

We look forward to welcoming you back to our hotel in the near future.

Warm regards
Alexandra Brill
(Guest Relation)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Frankfurt am Main City

Property: Movenpick Hotel Frankfurt am Main City
Address: Den Haager Str. 5, 60327 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Frankfurt
#2 Family Hotel in Frankfurt
#11 Luxury Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#19 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Movenpick Hotel Frankfurt am Main City 4*
Number of rooms: 288
Official Description (provided by the hotel):
Whether you are planning to visit Frankfurt on a business trip to attend or host a conference, or on vacation to enjoy one of Germany's finest cities, the modern and comfortable Movenpick Hotel Frankfurt City is the perfect choice for you and your party.Easily reached by train or Metro from the airport, the Movenpick Hotel Frankfurt City is ideally located next to the fairground and vis-a- vis the new shopping centre Skyline Plaza; to offer you the perfect balance between convenience and executive level business facilities. For successful business events, a new-generation conference centre is at your disposal. For outings, take the nearby metro to visit the charming old city of Frankfurt. ... more   less 
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Also Known As:
Moevenpick Hotel Frankfurt

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