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Movenpick Hotel Frankfurt am Main City
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Reviews (1,300)
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All reviewsmovenpick hotelfesthalle messeskyline plazasubway stationgreat hoteltrade fairrecommend this hotelbusiness hotelconvention centertop floorinternet connectionbusiness tripexcellent stayvery pleasant stayjunior suiteminute walkrooms are spacious
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Reviewed 1 March 2014

The Mövenpick Frankfurt City is a rather new hotel. Service was great, people helpful. Location very good, city center, right behind the FRA Messe/Exhibition and just across the new Skyline Shopping Center. Good shopping and eating out there. I never stayed in a Mövenpick Hotel before and was positively surprised. Will stay here again next time if the prices are fair again.

Room Tip: hotel is new and all room accordingly in great condition.
  • Stayed: February 2014, travelled on business
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Thank Kai T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this reviewResponded 3 March 2014

Dear Kai T.,

First of all we thank you very much for your kind comments and your choice to book our Mövenpick Hotel Frankfurt City.
Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations.

Let us welcome you soon again at our property, we are already looking forward to your next stay.

With kindest regards

Mövenpick Hotel Frankfurt City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

I stayed here for a convention. The best thing about this hotel is the food. It is some of the best hotel food I have had. I understand how Moevenpick hotels are known for their food. Their dinner buffet was great value and excellent food and their breakfasts were good too.

The location is excellent, across the street from the convention halls. Also across the street is a shopping center were, as others say, there is excellent selection of eateries. It is also quite close to Frankfurt Station. All around an excellent choice.

  • Stayed: December 2013, travelled on business
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2  Thank Zoglets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this reviewResponded 25 February 2014

Dear Mr. Zoglets,

First of all we thank you very much for your kind comments and your choice to book our Mövenpick Hotel Frankfurt City.
Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations.

Let us welcome you soon again at our property, we are already looking forward to your next stay.

With kindest regards

Mövenpick Hotel Frankfurt City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

The Moevenpick in Frankfurt is a modern, well designed hotel with spacious, bright rooms. My husband and I stayed there recently when we attended a conference at the Frankfurt Exhibition Halls. Staff were friendly and accommodating. Opposite the hotel is a large, new shopping centre with all the shops you could possible need, also lots of choices to eat. We chose to eat most of the time in Moevenpicks' restaurant and were impressed with the food and great service. If we find ourselves back in Frankfurt we would probably stay in the Moevenpick again.

  • Stayed: October 2013, travelled as a couple
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Thank KayBultmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this reviewResponded 17 February 2014

Dear Mrs. KayBultmann,

First of all we thank you very much for having stayed at our Mövenpick Hotel Frankfurt City
and for taking the time to rate our hotel on tripadvisor.com with such a satisfied opinion.
It is amongst our highest priorities to persuade all our guests from Mövenpick Hotels and Resorts.
We are delighted to hear that the services and facilities of our hotel have met your expectations.
We do look forward welcoming you and your husband back to our hotel in the near future.

Sincerely yours

Mövenpick Hotel Frankfurt City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

During my 3 days business trip to Frankfurt, I stayed in Mövenpick Hotel. It was fancy and luxurious but lacked the good internet connection. The service was pretty good, as their pizza too. Best thing that they have smokers' rooms and I could smoke without going to the balcony all the time.

Room Tip: Nice, but internet was slow.
  • Stayed: January 2014, travelled on business
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Thank Nick8670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this reviewResponded 12 February 2014

Dear Nick8670,

Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of our team.

We are delighted to hear that the services and facilities as well as our food offers have met your expectations.
Please accept our apologies for the internet connection; next time you stay at our hotel please be so kind to call our reception team, they can inform our technical department to check the internet functions.
We are looking forward to welcoming you soon again at our hotel.

With kindest regards

Mövenpick Hotel Frankfurt City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013

Stayed here for several day for business meetings. Clean facility. check in very pleasant, all employees were helpful and bi-lingual. food at breakfast and lunch buffet good for this level of hotel. Beds, typical inexpensive European bed - not a lot of cushion. clean bath room. location shot walk to subway system. Excellent for business.

  • Stayed: December 2013, travelled on business
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1  Thank MBF6288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHFC, Leiter Gästebetreuung at Movenpick Hotel Frankfurt am Main City, responded to this reviewResponded 14 January 2014

Dear MBF6288,

Your satisfied opinion about our hotel and your online feedback is much appreciated; thank you very much!
We are delighted to hear that our services and facilities met your expectations.
Let us welcome you soon again at our property, we are already looking forward to your next booking.

With kindest regards

Mövenpick Hotel Frankfurt City Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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