Booked this place because the info desk at the train station said it was a short walk and we were tired. This was an emergency stop as we needed to go to the US Consulate to replace our US Passports. The day before had been a bad day and we had to get the train from Berlin to Frankfurt. As we walked down the street we began to worry about where we were going. We saw the hotel and opened the front door. WOW, it looked great.
We went into the hotel and were greeted by a young lady who was from South America, lived in Germany and spoke very good English. We explained our problem and she began to help us. She ordered a taxi for 7 am to take us the Consulate. We then had our son email us a copy of our Passports and she printed them at the desk. We asked when breakfast would be served and she said 7:30 but she would ask the breakfast lady to make us some coffee and to help us out. She also told us they would store our bags while we were gone since the Consulate would not allow us to take them in. Also, having free wifi was another plus for this hotel.
Our room was nice and clean and we had a king sized bed that was very comfortable. When we got up in the morning, packed and went downstairs. The breakfast lady came out and welcomed us in German. She did not speak English. We were treated to coffee and breakfast pastries set up at a table for two. Our taxi arrived on time and off we went. We returned two hours later and the breakfast lady had saved us many of the breakfast items. We retrieved our bags, said our goodbyes and went to the train station.
For everything this hotel did for us, I must give them the 5 stars. They went out of their way to make our stay enjoyable even with the problems we faced. They were great and I cannot get over how the young lady that evening helped to tired and needy Americans. Yes, we would stay here again and have recommended this hotel to our friends in Germany.
- Official Description (provided by the hotel):
- The Townhouse Hotel, in the style of an urban villa, offers 33 rooms and a small bar, which is open around the clock for you. The lobby with its own Library invites you to enjoy the evening comfortably. In summer the small garden in the rear of the hotel the opportunity to enjoy the last rays of sun with a glass of wine. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Ebookers, Priceline, Hotels.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Townhouse Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Townhouse Hotel Frankfurt