Definitely I don’t recommend this hotel, apart from a good location doesn’t guarantee anything worthy of the German standards. Hotel rooms at first glance appear to be clean, but after staying there longer, you can see dirt on the floor. I didn’t dare to go bare foot across the room and a bathroom is only with a dirty bathtub. In the evening you could hear the sound of a rat / mouse, you had to sleep with the lights on so you don’t hear te noisy.
The breakfast is like a bufet, but there is no a large selection of food and about 8.30 there was no longer certain products.
In this hotel, we had a very unpleasant and unexpected situation. We bought a parking space on the privat hotel parking. We wanted to make sure that we don’t have any problem with the car. Parking doesn’t comply with any requirement and has been designed to put there as many cars as possible. Parking lots are set so that if the parking is full you cannpt move your car. This situation happened to us. We put the car in the location shown by the staff and asked whether there will be a problem with leaving the next day. They said that we can safely leave because of people’s cars who blocke other ones they take their keys and change the place. Unfortunately, in the morning our car was blocked and there were any keys and any car owners. Staff didn’t want to help us and in no way felt responsible. We had no choice and had to wait for the owners. We were trapped, but it could be longer. Staff was impolite, even we were not apologizing. All the time they were saying that this is not their fault and not their problem. Worst hotel in what has so far been. I really don’t recommended.
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- Also Known As:
- Diplomat Hotel Frankfurt