I stayed in a single room on the ground floor, check-in date 2014-06-26, check-out date 2014-06-30. The second night I was there there were booming noises coming from next door. It appeared I was sharing a wall with an all night discotheque. I was offered another ground floor room. The last night I was there I could not fall asleep. I put on the light and saw a cockroach on the carpet. I killed it and went to the night porter to complain. He just threw it in the street and offered me yet another room, but I knew I would not be able to sleep anymore, so I declined the offer. On my way back to my room I saw a second cockroach in the elevator area, and in the early morning a third cockroach more in my room. I have complained and I was told I would get a refund for two nights. It is now 2014-07-31 and I have still not received that refund. The hotel is situated in a very dirty area with overflowing dustbins. Two doors down a greengrocer throws his rotten fruit and vegetables in the gutter every evening and the front door and two back doors of the Leonardo Hotel Frankfurt City Center are open all night long. No wonder the place is full of cockroaches!
- Official Description (provided by the hotel):
- The hotel is located adjacent to the central railway station and has optimal transport connections. All rooms have modern furnishing and facilities, just under half of the rooms have a balcony and are facing inwards, and all rooms have W-LAN access and a flat screen TV. Enjoy a peaceful and relaxing lounge atmosphere in the middle of the lively Main metropolis, ideal for business travelers and city tourists. ... more less
- Reservation Options:
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- Also Known As:
- Leonardo Hotel Frankfurt City