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Jakob

Fantastic Hotel!

5.0 of 5 bubblesReviewed 30 Jul 2019
I've been here on a business trip for 5 days. My room was amazing, very clean and spacious and so comfortable! I love the design, so many details! The staff is very lovely.
I look forward to having my next business trip to FFM!
Date of stay: July 2019
Trip type: Travelled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this review
Responded 7 Aug 2019
Dear basketfreak15,

thank you very much for your great review. It was a pleasure having you here with us. We continously try to improve wherever possible and it is great to see that this effort pays off.

We hope to welcoming you back soon.

Thank you very much,
Best regards,

Your Capri by Fraser Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (684)
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Traveller rating
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All reviews skyline plaza shopping mall small kitchen big mall fantastic stay walking distance underground parking great place to stay rooms are big great room room was spacious minute walk train station trade fair very nice hotel location is excellent reception staff
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114 - 119 of 684 reviews
Reviewed 28 July 2019 via mobile

I‘ve been here with my family for 5 days. I never felt like this in another hotel. The rooms are big and comfortable, we had two exekutive apartments with kitchen inside. Design so different and not boring colors. Really like second home. The Houskeeping Ladys were so kind to us :) Reception helped us with any inquiry at any time! Also a shopping Mall is nearby with a big grocery store. I can truly recommend this hotel for family trips.

Date of stay: July 2019
Trip type: Travelled with family
Thank Novasela123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this reviewResponded 7 August 2019

Dear Novasela123,

thank you very much for your great feedback. It is great to see such nice comments on our hotel and staff, this is our highest ambition.
It was a pleasure having you here with us and we hope to welcoming you back soon.

Thank you very much,
Best regards,

Your Capri by Fraser Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2019

Really loved the room, it’s very spacious and clean. The bathroom products are really nice and great for dry skins, which is rare ...Breakfast was awesome : what a great buffet.
The staff is very friendly and helpful.

Date of stay: October 2018
Trip type: Travelled with family
Thank Mjoper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this reviewResponded 31 July 2019

Dear Mjoper,

thank you very much for taking the time and writing us your feedback. It was a pleasure having you here and we are pleased to see that you had such a great experience.

Thank you very much,
Best regards,

Your Capri by Fraser Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2019

Fantastic Stay. 15 mins walk to Train Station. Highly recommend this hotel. Staff were lovely. Room is very spacious, clean and comfy. Plenty of Restaurants in the area and a large new shopping centre.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
Thank tbrenn969202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this reviewResponded 31 July 2019

Dear tbrenn969202,

thank you very much for your great feedback. It was a pleasure having you here and we hope to welcoming you back soon.

Thank you very much,
Best regards,

Your Capri by Fraser Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2019 via mobile

This hotel is very comfortable and modern. The staff are very welcoming and professional. Price to value ratio was good at the time of booking.
Rooms are very clean and spacious.
The hotel is hard to fault but perhaps could offer complimentary bottled water in the rooms.
Sadly the restaurant is a massive disappointment as the breakfast can only be described as poor. Breakfast really needs to improve

Date of stay: July 2019
Trip type: Travelled on business
2  Thank Saf1983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this reviewResponded 31 July 2019

Dear Saf1983,

thank you very much for your feedback. It is always a pleasure to see such nice comments about our staff and rooms. It is our highest aim to fulfill our guests needs. We would like to apologize for the breakfast experience and we will definitely forward this comment to the operator of the restaurant in order to imporve the service.

We hope to welcoming you back soon.

Thank you,
Best regards,

Your Capri by Fraser Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2019

This was a very nice property. We only stayed for one night so we didn't get to use any amenities or explore what this hotel had to offer.
The staff were extremely friendly and seemed to want to make us feel welcome and comfortable. Very nice hotel and great service!

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
1  Thank jbenrn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapribyFraser_FFM, Manager at Capri by Fraser Frankfurt, responded to this reviewResponded 9 July 2019

Dear Jbenrn,

Thank you for choosing to stay at the Capri by Fraser and, despite the short stay, have taken the time to rate your stay. We are very happy about your nice words! We are particularly impressed that we were able to convey the feeling of home with our service. It is particularly important to us that our guests feel comfortable and welcome.
We hope to see you soon in Frankfurt. Then for several days, so you can get to know all our offers!

Best regards,
Your Capri by Fraser Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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