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“Good if you are happy with the standards of 30 years ago” 2 of 5 bubbles
Review of Maritim am Schlossgarten Fulda

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Maritim am Schlossgarten Fulda
Ranked #4 of 25 Hotels in Fulda
South Coast England
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good if you are happy with the standards of 30 years ago”
2 of 5 bubbles Reviewed 5 July 2012

Stayed for 3 nights room on 3rd floor. Weather hot. No air con, so bedroom very hot. There was a balcony but it has no roof and there were two cheap plastic chairs with cushions, no table. Room small even though it was a 'superior' room. Dark furnishings. Tiny bathroom. Very mean on toiletries which were not replaced each day. Nice soft towels and bathrobes. In our package, mini bar contents were free apart from spirits. Very unpleasant smell in room. We first thought it was the drain in the bath, but discovered it was the carpet in front of balcony door which had a large dark damp patch. Animals are allowed in hotel, so we thought it was left by a previous occupant's dog. Staff tried cleaning or spraying it first, but we complained this hadn't worked. Unannounced a workman arrived, cut out a large piece of carpet and replaced it with a new piece. This didn't completely get rid of the smell. Really, the room should have not have been let out in the condition it was in - it was also generally dusty. Housekeeping clearly hadnt been doing their job and the staff were curiously uncommunicative throughout. The lift creaked and groaned comically and like much of the hotel had seen better days. The breakfast room was beautiful - food was ok but there was only 1 waitress. We finally achieved an appropriate discount after pushing the reception staff several times following their meagre first offer. There was no official apology throughout. Given its location and online writeups, we had expected something a bit special but we certainly didn't find it so.

Room Tip: Sorry, but we would not recommend this hotel.
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  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ruth62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maritim-Fulda, Manager at Maritim am Schlossgarten Fulda, responded to this review, 24 July 2012
Dear guest,

thank you very much for your honest evaluation. We regret to notice your criticism to some circumstances in our hotel. Please feel certain we pursued your discomfort very attentive. We already talked in detail with all department managers and staff in charge to avoid such incidents in the future.

It is our effort to communicate our philosophy of hospitality and comfort to our guests. Unfortunately we can not undo your experience but we would like to apologize for all inadequateness you had during your stay in our hotel.

It is close to our hearts to reconcile you with our service, our wonderful hotel and the kind atmosphere of the staff. We would like to welcome you again as a satisfied guest in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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198 reviews from our community

Traveller rating
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    45
    9
    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
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English first
Athens, Greece
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 19 May 2012

The Breakfast itself was also great. The Gardens surrounding the Hotel were beautiful. The Hotel has a nice pool and Clean and Quiet Rooms. Nice sleeping quality also.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stefanos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maritim-Fulda, Manager at Maritim am Schlossgarten Fulda, responded to this review, 21 May 2012
Dear guest,

thank you very much for your kind evaluation.
We are grateful that you had such a nice stay with us and we hope you will com back very soon. Maybe you try one of our special packages? For more information please do not hesitate and contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach
Level Contributor
164 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

The hotel is perfectly situated in Fulda and is only a few minute walk through the baroque gardens to the city center. It is a 10 minute cab ride to the train station.

The staff is attentive and courteous. I personally found the room (we had reserved a Comfort plus room with twin beds) small, altough the room did open onto a very nice size balcony. The rooms open onto an atrium and are served by one elevator. Noise was not an issue. Our room also had a small and outdated (read non-flatscreen) television. The bathroom was decent sized and had a very functional tub wih a hand-shower.

If you stay here you have to go down to the main restaurant in the cellar and enjoy an evening meal. Wow! The setting is wonderful, the food devine and the service top notch. Try to get a reasonable rate where breakfast is included, as the breakfast is so good you will be able to skip lunch.

The pool is also worth visiting and the facilities are off of the lobby and very inviting.

Fulda is only an hour by train or car from Frankfurt and the ideal stop after a long international trip. This hotel is a gem, but can be a bit pricey if you only look at the room-to-rate ratio but when you add inthe extras it becomes a price preformer.

Just one last note. This hotel does not have air conditioning and there were no mesh screens on our windows, which was not an issue in November but beware if you stay in the summer!

Room Tip: Try for a corner room
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  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jesse1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neukirchen, Germany
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 2 October 2011

The hotel is next to the baroque gardens of Fulda. Rooms are nice, decently large and well furnished. Sparkling-glittering bathroom (literally blinding shiny).

The breakfast room is jaw-dropping, in a baroque room built around 1720s. It's hard to make any decent picutres of the tromp l'oeil painting of the ceiling, especially with a phone camera, so use your imagination.

At the reception the staff was mixed (the evening chaps were decidedly helpful but cold-to-grumpy, the morning lady smiling even if she had all hands full). The breakfast restaurant is definitely understaffed, which induces delays in serving coffee, or freeing up a table, but it is still worth to breakfast there.

In the lobby there's a PC with free Internet and able to print on a laser b/w, should you need to. The bar has a cozy atmosphere and a matching bartender.

Room Tip: The rooms on the corners (I had 114) are more shielded from the open atrium
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  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank taconsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faxe
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 20 June 2011

This hotel is utilizing the old Orangerie of the castle for banquet Hall and breakfast room. It is very centrally placet with excellent parking facilities, very nice rooms with good bahtrooms.
The breakfast is overwhelming. The restaurant in the basement is worthy of as many stars as you can think of.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sussiogjacques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 10 March 2011

Fulda is easy to reach from most parts of Germany and its history is interesting -- convenient for the businessman, then, with something for the trailing spouse, and many smaller conferences accordingly are held there. The Maritim directs its attentions, I believe, to this conference trade. Maybe that's why Internet access through the hotel connection costs an arm and a leg: For most people who stay there, it's "on expenses".

That grumble out of the way, here's one more: The rooms are set around an atrium. (This deserves its own comment: I think that it should be protected as a monument to the architecture and interior decoration that made the 1990s the 1990s -- wonderful, and sure to evoke the slight dépaysement that comes from looking at pictures of women's bygone hairstyles -- "Did we ever REALLY think that was sexy?") When conference guests are assembled at the bottom of the atrium well, hitting the white wine and enjoying vigorous conversation, you'll wish you had your earplugs: Door from little foyer onto the balcony closed, door between bedroom and little foyer closed, and the noise still seeps in.

What else? A fifteen-minute walk from the railway station and shopping district, within a short stroll of all the historic bits and bobs, itself built into a bit of surplus-to-requirements castle; impeccably clean; lovely en-suite bedroom / bathroom, comfortable bed, lots and lots of hot water for my morning shower, big fluffy towels; an absolutely grand breakfast room in High Baroque plasterwork and a breakfast buffet of unparalleled variety and splendour. Do not, on any account, miss the sandstone sculpture ("Paroxysmenweib / Woman Writhing") at the entry to the cellar dining hall. Early Mannerism? Designed to be set atop a rampart and viewed from fifty metres below, not **shudder** face to face? Work of a sculptor reared by wolves, his rendition of the human female form constructed from lupine hearsay? You be the judge.

In a nutshell, then: Find a conference in Fulda and stay at the Maritim. You'll love it. (You'll be among the atrium chatterers, not up in your room wondering when the other guests will get to bed.) And those folks in Bought Ledger who handle your re-imbursement forms? So they bleed at the eyes when they see what it cost the firm to let you check your e-mail. Do you care?

  • Stayed March 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Koermendi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bochum, Germany
Level Contributor
189 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 24 January 2011

We went to Fulda for a friend's wedding, which took place in the neighbouring castle. Because of the snow problems on the trains we arrived quite late, but this was not a problem with check-in. The room was nice and very clean. We didn't have breakfast there because it wasn't included in the price of the room and it was expensive so if you prefer to eat in your hotel, make sure you have it included in your room rate. There are plenty of nice bakery and cafés around to have breakfast for much cheaper. The location was great for exploring Fulda, even the train station within a reasonable distance so if you don't have much luggage you could get away with walking to the hotel. Fulda is quite small so the hotel was within walking distance of all the sights. The only thing I could complain about was that you could hear some of the hall noise.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank p_l_c_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maritim am Schlossgarten Fulda

Property: Maritim am Schlossgarten Fulda
Address: Pauluspromenade 2, 36037, Fulda, Hesse, Germany
Region: Germany > Hesse > Fulda
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 25 Hotels in Fulda
Price Range (Based on Average Rates): £
Hotel Class:4 star — Maritim am Schlossgarten Fulda 4*
Number of rooms: 112
Official Description (provided by the hotel):
Sleep and meet right next to the Schlossgarten in the middle of the historical town of Fulda. The hotels offers you an unique combination of modern amenities and a princely atmosphere in the Apollo ballroom with view to the extensive garden. Culinary treats are best tasted in the vaults of the hotel's restaurant Diana cellar. ... more   less 
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