I thought booking a chain hotel would be relatively save, however, just got stuck in the Elevator, bouncing up and down and no response when using the alarm button. Could escape it on a lower than my floor and called the reception. When complaining about the situation the Receptionists response was "I heard something, but could not localize what it was!" Redicously answered she on my request to fix the problem straight away, so that no other guests get trapped, she can't do it because she is on the phone. Great how much attention this hotel pays to their guests security. My advices: Stay away and book the Hotel Reiss around the corner. Much better and nicer too.
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- Also Known As:
- Residenz Domus Hotel