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“Got stuck in Elevator - Untrained Team”

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TRYP by Wyndham Kassel City Centre
Ranked #32 of 50 Hotels in Kassel
Reviewed 9 November 2013

I thought booking a chain hotel would be relatively save, however, just got stuck in the Elevator, bouncing up and down and no response when using the alarm button. Could escape it on a lower than my floor and called the reception. When complaining about the situation the Receptionists response was "I heard something, but could not localize what it was!" Redicously answered she on my request to fix the problem straight away, so that no other guests get trapped, she can't do it because she is on the phone. Great how much attention this hotel pays to their guests security. My advices: Stay away and book the Hotel Reiss around the corner. Much better and nicer too.

Room Tip: Hotel Reiss is newly renovated and has got pretty rooms.
See more room tips
  • Stayed: November 2013, travelled with family
    • Service
Thank GigaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 199 reviews

Reviewed 6 April 2013

My wife & I really enjoyed our stay in this hotel.
In the last decade I think it has been beautifully & painstakingly redecorated in the New Art style of 100 years ago. I Doubt it is original, but well painstakingly done. This adds a relaxing charm to the hotel which make for a peaceful stay.
We found the staff friendly & service excellent and we enjoyed the food. Secure underground parking is available across the street, for a fee.
We will stay there again next time we are in Kassell.

  • Stayed: May 2012, travelled on business
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1  Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

Stayed there during documenta 13 and found the place okayish. Street facing room was spacious, clean and decent furnished. Backyard facing rooms seem to be quite noisy because of the nearby night club and bars. Stuff was ok. We did not have breakfast there because EUR 12.50 seemed totally overpriced (get it at the railwaysation for 6.-).
As we payed 81 EUR for a single room and 90 EUR for a dbl by early booking, it was a fair deal. other people payed 150.- for a single room, what is definitely to much.
Anyway the place is not half that nice as the website suggests...

Stayed: September 2012
Thank 30andtravelalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2012

We'd changed to the GCH Domus from a hotel further out of town as we were here for Documenta & wanted a central base. The Domus was absolutely fine - as other reviewers have said, a bit underwhelming outside, but the rooms were monstrous, & the whole place looked as if it was stuck in an art nouveau timewarp.
The restaurant was good - buffet breakfast was a great way to stoke up foodwise for a big day on the art trail.Only minor issue was the very surly night clerk who several times spent up to 10 minutes on the phone haranguing someone while several people stood waiting for service.

  • Stayed: August 2012, travelled on business
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Thank dannoAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

We stayed here in Kassel at the end of June, as we were visiting Documenta. The location was very convenient, as it was only about a 5 minute walk to the main sites of Documenta. The outside of the hotel is a bit run down, however, the room we had was extremely spacious. The ceilings are high, and the windows are quite nice as well. There was no AC, but fortunately the weather cooperated with us and we did not require it. The staff was friendly and courteous, and the lobby and dining area was quite the art deco spectacle. We were only there for one night, and we did not try the breakfast, but it seemed to be pretty good. The hallways are dark, and they were reminiscent of the hotel in the Shining. Also, plugging in our laptop with a converter made the entire floor lose power (blown fuse?). The hotel shows its age in the rooms, but overall it was pleasant and comfortable. One caveat - when arriving in Kassel, take note of the train station you arrive at, as there are two. The hotel is quite close to one, which was not the one in which we arrived!

  • Stayed: June 2012, travelled as a couple
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1  Thank Ingrid J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

I would not recommend this hotel. We booked a double room, only to arrive and be given a single room instead, and then be told that there were no other rooms available since the hotel was booked out. Although we were transferred eventually to another hotel, this was completely outside of Kassel. Those staying in the hotel said that the double room was in fact a single bed and a couch converted into a bed. There was only one staff member there, and those asking for a drink at the bar etc, were denied. This was all during the documenta, the busiest time for Kassel. The couple behind us had the same problem (i.e. had booked a double room, but were given a single instead). The room we saw was old and dated.

  • Stayed: June 2012, travelled with friends
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3  Thank Clare R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

  • Stayed: July 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank 538Amy
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about TRYP by Wyndham Kassel City Centre

Address: Erzbergerstr. 1-5, 34117 Kassel, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Kassel
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant
Hotel Style:
Ranked #32 of 50 Hotels in Kassel
Price Range: £56 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TRYP by Wyndham Kassel City Centre 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Residenz Domus Hotel

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