Stayed at this Garni for Business. Customer booked single room for me. Looked nice on the internet but do not let this fool you. I even called to make sure I was getting a nice room but no one knew of the phone call. What kind of customer service is this? The single room was not bigger than a large closet and very narrow and claustrophobic as ever. It felt as if in a child's room with no decor and OLD closets jsut missing the bunk beds. OH, Bed was very old too. I have stayed in better youth hostels. Had words with the young evening check-in girl as she was very harsh with her tone and tried to argue that the room was nice. Customer service was not up to par. She gave me a double room on the street, (and charged extra for it!) windows directly by sidewalk and where cars park. Loud and noisy! I specifically asked for a quiet room Slept terribly!!! Bed very low and way too hard. NO shampoo, or amenities except for sample packs of liquid soap and lotion. Breakfast was good, nice variety but getting a coffee took at least 10 minutes. Would I book again, NO. I would stay in the Motel One instead!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and TripOnline SA so you can book your Hotel Garni Aurora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.