I understand now that Germans are conceived through immaculate conception.
We first experienced the rudest German front desk staff in our 20 years of travel.
Upon entering the hotel the three staff continued talking with one of the young girls texting on their mobiles.
There was no pleasantness, happiness or support which was quite strange when you consider the cost of this Hotel.
After booking in we were taken to a slot a little larger than a broom closet and our king size bed was actually two single beds pushed together with single quilts.
After a polite phone call and followups directly to the supervisor and a phone call from our travel agent it was then decided as we were not Germans and actually liked to cuddle up and sometimes perform horizontal folk dancing being a relatively young couple that they would accede to our request to be given a King Size bed "tomorrow".
The following day we were moved to a room with a king size bed (which we had booked and paid for) BUT it still had two single quilts.
Seriously what is the go with this Hotel? Do they cater for 80 year olds or what?
Additionally the Hotel has some of the most expensive meals within the area and there are better quality and economic meals available in the areas immediately surrounding the Hotel
We would never stay at this Hotel again, primarily based on the attitude of the staff and the fact that they are obviously not open to catering to young couples.
- Official Description (provided by the hotel):
- The Nassauer Hof - a classic hotel located in the Rhine-Main region - is a true gem of the German luxury hotel sector. Set right in the heart of Wiesbaden opposite the magnificent Wiesbaden Kurhaus, the hotel is favoured place to stay for visitors from all over the world as well as a very prestigious home from home for many of the residents of Wiesbaden. "Much more than just a home from home" has been the Nassauer Hof motto ever since 1819. ... more less
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- Also Known As:
- Nassauer Hof Hotel
- Nassauer Hof Wiesbaden