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“Nice and clean”

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Mercure Hotel Wiesbaden City
Ranked #6 of 45 Hotels in Wiesbaden
Sweden
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice and clean”
Reviewed 6 May 2014

We stayed here for three nights and were happy with the hotel. The location is very good, the beds are comfortable and its very clean. If anything the room was a bit small for 4 people, two adults and two children. It would have been nice with some sort of division in the room, but then again, we got very good value for money. The breakfast is terrific, staff is friendly and quick to help. We very much enjoyed the complimentary aromatherapy sets that awaited us in the room.
There are building work going on outside on the street, which was disturbing in the morning, but things like that are to expect with a city centre location.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cecilia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Administrative Assistance at Mercure Hotel Wiesbaden City, responded to this review, 8 May 2014
Dear valued guest,

Thank you so much for your positive review regarding your stay with your family at the Crowne Plaza Wiesbaden.
We are glad to hear, that you appreciated the aromatherapy set and that you enjoyed our breakfast buffet.
We are very sorry for the inconvenience caused by the cunstruction site, but unfortunately we have no influence on such projects.

We would be happy to welcome yo back at our house.

Best regards

Tatjana, Guest Service Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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511 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
Ireland
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 April 2014

I stayed for one night recently on business and this is a decent hotel in a good location. Staff were very polite and helpful, taxis arrived quickly, breakfast was good. The room was small but ideal for my requirements, the bed was very comfortable, the shower ok. The curtains in the room were more like shower curtains than bedroom curtains but they did keep the light out so no issue.I did not avail of the bar services or Gym so I cannot comment. All in all a decent hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review, 17 April 2014
Dear Guest,

thank you for taking the time to write down this review.

We are very happy to read that you had a good stay in our hotel and that you felt comfortable.

We would be very proud to welcome you again in the future.

With best regards
Bianca
Guest Service Team
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San Francisco, California
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 April 2014

Location is very good, within a short walking distance of the old center that has many dining and shopping options. The room was big, clean, well lit and had a comfortable work area. The breakfast had a great selection and they have extended breakfast hours on the weekend, so you don't need to rush. Staff was very friendly and helpful.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2muchtimeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review, 7 April 2014
Dear valued guest,

Thank you very much for your review regarding your recent stay with us.
We are glad to hear, that you liked your guest room and the breakfast buffet.
We would be happy to welcome you back pretty soon.

Best regards

Tatjana, Guest Service Team
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malaysia
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 April 2014

The hotel is well located in tourist area, within a short walk distance. It surrounded with f&b as well as supermarket. The main station is around 15mins by foot. We enjoyed the entire stay in their junior suite room. Great room decoration with cozy furniture. However, we not not entirely satisfy with their room heater. We feel so dizzy n request to on air con. But the technician said that the air con can be on in summer only. We hv no choice but to open the window. The room become noisy at night cause it facing to the road.
The breakfast is good with a lot selection of hot n cold food. We love the fresh orange juice which exclusively serve to ihg member only.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review, 7 April 2014
Dear valued guest,

thank you very much for taking the time to review your stay at the Crowne Plaza Wiesbaden.
We are happy to hear, that you enjoyed your stay in our junior suite and our closeness to the city center.
We apologize for any inconvenience caused by the air conditioning, that was not running yet. As my colleague said either our heating or the air conditioning can be turned on. Unfortunately especially during the transition period from winter to spring the temperature does not always match the temperature perception of all of our guests.
We are looking forward to welcoming you again in Wiesbaden.

Best regards Tatjana, Guest Service Team
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Skopje, Republic of Macedonia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2014

I stayed in this hotel for three nights and i can say that this hotel is worth for every euro spend. The rooms are specious, modernistic, clean, well equipped even with iron. It's close to the city center and to the train station in Wiesbaden. The walking distance to the train station and city center is approximately 7-10 minutes. Breakfast is amazing. Staff at the reception is very nice. I will recommend this hotel to everyone.

Room Tip: room number 120.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dejan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review, 5 April 2014
Dear valued Guest,

thank you, for taking the time to write a review about your recent stay.
We are happy to hear, that you enjoyed your time at the Crowne Plaza Wiesbaden. We hope to welcome you back soon and also thank you, for posting some pictures from the room you stayed in.

Sincerely,

Caroline
Guest Service Team
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York, United Kingdom
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 March 2014

This was a really nice hotel, i had read some reviews and one in particular was bad, but this seemed unreal so i chanced this hotel as the pictures looked ok.
it was lovely, very clean, very friendly and one of the only hotels on the continent that i have been to where you can get free wifi, granted the free wifi is only for 2 hours and slow but you can pay a fair rate for high speed. for me it was enough.
the food in the restaurant was of a high quality and there was a good selection for breakfast.
it is in a very good location for visiting the town and only approx 10 minutes walk from the station.

Room Tip: try to avoid a room that overlooks the smokers courtyard off the bar area as it can get a little noi...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joan370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review, 6 March 2014
Dear valued guest,

thank you for writing such a positive and detailed review concerning your stay at the Crowne Plaza Hotel Wiesbaden.
We really appreciate your estimation of our internet access, restaurant and breakfast.
It is a nice compliment for us, that you felt comfortable while staying at our house.
We hope to welcome you back soon.

Kind regards,

Tatjana, Guest Service Team
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Zürich, Zurich, Switzerland
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 March 2014

Stayed here for business in November 2013. The rooms are above average, service very good and location in the city-center is perfect. The bartender was very friendly, good conversation and the gin-based-cocktails were amazing. The complementary sleep vaporiser (from This Works) has given me a perfect night's sleep!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review, 4 March 2014
Dear valued guest,

thank you very much for the positive feedback, that you posted.
We are happy to hear, that you enjoyed some cocktails in our bar and that you slept well due to our aromatherapy kit.
We would be happy to welcome you once again at the Crowne Plaza Hotel Wiesbaden. I am sure, that there are still attractions in Wiesbaden left for you to discover.

Best regards,

Tatjana

Guest Service Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Wiesbaden City

Property: Mercure Hotel Wiesbaden City
Address: Bahnhofstr. 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
#5 Luxury Hotel in Wiesbaden
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Official Description (provided by the hotel):
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds we have for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. The wellness and fitness area is closed from 30.11.2016 until 30.09.2017. Thank you for your understanding. ... more   less 
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza

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