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“Life savers!”

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The New Holly Country Pub & Inn
Ranked #2 of 2 Forton B&B and Inns
Certificate of Excellence
birkenhead
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Life savers!”
Reviewed 30 December 2010

My family were not intending to stay in this hotel,however,we were forced to stop as our car had been dragged off the M6 to a "place of safety" ie the miserable garage across the road without a toilet.
We were given the last room in the hotel which was a large ,warm family room with lovely beds and plenty of complimentary softdrinks. We ate in the restauraunt and had a fabulous meal that evening-the highlight being the homemade pies!
The breakfast was fabulous and none of us to our shame could finish it!
All the staff were extremely helpful in what was for us a very stressful time. I had to leave my wreck of a car in their car park which for several days until I culd find a garage to take it off their hands-Nothing was too much trouble.
I do not think I would choose to stay there again ,however as the noise from the pub below was a bit off putting especially for my seven year old who struggled to sleep.
However,the food and the service were both excellent. Thank you for making us feel very safe and welcome after a very stressful experience!

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salsallysong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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  • French first
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English first
Fareham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2010

Never in my entire life (not even in sub-Saharan Africa) have I ever been served up such garbage! Belly pork is a little fatty but this was beyond the pale! At least 2.5cm thick by 10cm x 6cm of thick sodden, anaemic, pork fat, not even crisped. Hanging to the back of this was a thin piece of meat no thicker than you’d find on an economy rasher of bacon. Described on the menu as Slow roasted belly pork and charged at £9.95 (more than the 8oz gammon steak).

When the staff were quizzed over this inedible plate they remarked, “Belly pork has fat and we never have complaints”. Strangely, when I offered the plate to them no one wanted to eat it because it was fat! Frankly I’m not surprised, if you did finish it you’d probably keel over with coronary failure before you made it out the door. I wish I’d take a picture to post but I was honestly really not in the mood for hanging around.

It is really a matter for trading standards, and I’ll most certainly be writing to them. If you feel compelled to visit do yourself a favour and don’t eat. Certainly I’ll not be returning and I have never, ever had reason to write such a review but I was so incensed by the food and the response I really had no choice. What they think they are doing and serving I have no idea!

  • Stayed November 2010, travelled on business
    • Value
    • Service
Helpful?
3 Thank GT186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom L, Manager at The New Holly Country Pub & Inn, responded to this review, 19 November 2012
I would just like to notify you that at the new holly we are a totally new company and things have changed massively. We would like to change your opinion of us so if you get in contact with me i will send you out a voucher to use with us if you would like to visit. Thanks Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2010

I must begin by saying I have never written a review on any hotel or restaurant before but we were so appalled & incensed by the standard of service we received at the New Holly Inn, Forton, Lancs, that I feel moved to comment. As we sat down to enjoy our meal, my husband picked up the bottle of Heinz ketchup that was on the table. However, as he opened the bottle (which must have been so old it had fermented) it literally exploded in his face. Not only was he covered in it, so was I and my eldest daughter. I don't mean splashed or smudged, I mean literally covered in the explosive spray that had emitted from the bottle. Not only that, our drinks, meals, the walls, etc, were covered. Our food and drinks were inedible but more worrying was the fact that my husband was temporarily blinded and in considerable pain from the acidic liquid and the force of the explosion. We looked rediculous, both myself and my daughter were wearing leather jackets, now ruined and after just 25 mins, so was our evening. The young waitress was very apologetic and told us that it had happened earlier that evening to an old gentleman. However, my husband had to insist the manager came out to discuss what had happened and what was so wrong with the ketchup that it had exploded! When the manager reluctantly appeared, he offered us no apology, no offer of a new table, new meal, etc. He just became utterly ridiculous and bumbling, stating that we would "still have to pay"! When we refused to pay for our, now rancid, ketchup covered meal and drinks, he said he would call the police?!! He made no attempt to offer us any form of compensation, write the incident in an accident book and was altogether useless. When I challenged him as to what part of the meal was still edible he finally conceded that he himself would not pay under the same circumstances. He then, very reluctantly, cancelled the bill. You won't be surprised to learn that we won't be frequenting this establishment again.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank ALGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom L, Manager at The New Holly Country Pub & Inn, responded to this review, 19 November 2012
I would just like to notify you that at the new holly we are a totally new company and things have changed massively. We would like to change your opinion of us so if you get in contact with me i will send you out a voucher to use with us if you would like to visit. Thanks Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2010

My husband and i stayed here for a night away from the kids. The staff were friendly, the food was lovely, the bed was HUGE, and Very comfortable and the overall stay was good. On the down side, i wasn't impressed at the noise from the downstairs bar which woke me at 8 am (F1 racing on the tv)- i wasn't pleased as the purpose of our trip was to have some time alone AND to have a lie-in. That said the lady who checked us out was appologetic and said she would let the manager know. The road just outside the window was also noisy, but we had expected this and it wasn't a problem.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LancashireMummybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom L, Manager at The New Holly Country Pub & Inn, responded to this review, 19 November 2012
I would just like to notify you that at the new holly we are a totally new company and things have changed massively. We would like to change your opinion of us so if you get in contact with me i will send you out a voucher to use with us if you would like to visit. Thanks Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The New Holly Country Pub & Inn

Property: The New Holly Country Pub & Inn
Address: The Hollies A 6 Lancaster Road, Forton PR3 0BL, England
Region: United Kingdom > England > Lancashire > Forton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Forton
Price Range (Based on Average Rates): £
Hotel Class:4 star — The New Holly Country Pub & Inn 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
The New Holly Country Pub & Inn Forton, Lancashire

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