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“Pretty good”

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Congress Hotel Am Stadtpark
Ranked #22 of 161 Hotels in Hannover
Bielefeld, Germany
Level Contributor
3 reviews
3 hotel reviews
“Pretty good”
4 of 5 bubbles Reviewed 5 November 2012

Not so good:
- No AC and the radiator takes quite a while to get warm (I have been there in winter)

Good:
- Standard rooms are OK and up to standard
- Reasonably-priced hotel bar

Great:
- Breakfast with a lot of choices and very friendly personnel whose smiles really helped me kickstart the day


All in all: Good hotel.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brownsauce69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CordKelle, Manager at Congress Hotel Am Stadtpark, responded to this review, 19 November 2012
Dear Visitor,

Thank you very much for your stay and your feedback. Sorry for the AC and radiator problem. I feel very sorry for it. We have and will solve it.

Many greets,
Cord Kelle
GM
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278 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Nantes, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 October 2012

A standard room at the 13th level.
Brilliant view on Hanover from the window. The room was refurbished in 2012 and was clean. Breakfast was in accordance with expectations (*****).
But that's really the only qualities of the hotel.
The room was 9 m² with a very small bed (one person not too tall, and very hard) and when I complained, I was told it is not possible to change. The first day the shower was blocked (water did not drain off any more), I complained, the third day it started stinking. The lightning in the room was not well balanced so the area near the bed was very dark. WiFi never worked (although I payed for it). Lifts are very slow, due to the fact they stop at each level, it can take till 7 minutes to go down to the reception desk, where people are often a little overwhelmed. The swimming pool is very small (do not intend to swim, you can just bathe). The park nearby is nice. Conveniently located if you have to go to the congress centre. A little far from the city centre (takes 5-10 minutes by taxi to go to the central railway station, costs 8-10 euros). The restaurant is very slow to serve (takes 30-40 minutes for club sandwiches) and the food is fat.
I would never go to this hotel for a week-end but for business only, if other choices not possible. Honestly, it is not much worth than 90 euros / night, but we paid twice more...

Room Tip: Do not take the small rooms (single bed)
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valerie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CordKelle, Manager at Congress Hotel Am Stadtpark, responded to this review, 19 November 2012
Dear Valerie,

Many thanks for your feedback and your stay. As I read somethings went wrong during your stay. I feel very sorry!

Please let me know, if I can help you at this point. You can use my direct email address.

I know that we can do it better.

Best regards,
Cord Kelle
GM
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Petach Tikva
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

Clean and nice rooms, fine meals. highly recommended.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DawnSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Congress Hotel Am Stadtpark, responded to this review, 26 June 2012
Thank you:))
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
87 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 28 January 2012

I am frequently in Hannover and have stayed at quite a variety of properties. As I was working in the vicinity of the Congress Hotel and had stayed there before, I decided to book in again. It is a good business hotel with unexceptional facilities. The hotel is spotlessly clean, the rooms are of modest proportions, the beds adequate, the bathroom has heated floors. The bath towels tend to the small but this is typical for German hotels in this price category. Internet was available by the hour for 1 Euro - vouchers available at the desk - or if you have a drink at the bar - for free. This was a moderate inconvenience and I could have, for Eu18 per day, purchased an add on package with breakfast and internet included. The bar restaurant lacks atmosphere but if you are hungry and thirsty, it has the necessary to take the edge off after a long day of work.

Little things often make a difference and they were not be to had here: my wife's bedside lamp wasn't working. She noticed there was no bulb and as the front desk said they couldn't supply one till the next day, we took a bulb from another lamp. The fault was the lamp. Of course, they assured us that it would be working the next day, but it wasn't. Not a big deal as we were staying for only three nights.

But the location is excellent with a nice walk through the park to the centre or if the weather suggests otherwise, the tram is convenient as well. I wouldn't stay here if I were on holiday but for a few days working in Hannover, it was adequate.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Finem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Congress Hotel Am Stadtpark, responded to this review, 26 June 2012
Dear Guest,
Thank you for your stay. We feel sorry for the situation with the lamp. We talked about it in our team meeting. We are fully aware.
Kindest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 25 July 2011

In March i stayed at this hotel for 7 nights. i was born in Germany as my dad was in the Army and served some time in Hannover. I was very impressed with the hotel and the service provided by the staff.

first the Woman who served in the bar was very nice her service was top class always looked after us during out stay.

The rooms are very modern and a fair size cant not complain about comfort again very good.

The hotel is located around 2 miles from the Centre however Hannover has a very good transport system unlike the UK and is very fairly priced just a couple of Euro for a return on the tram.

i would highly recomend this hotel and the city certainly not a city i would vist normally however really enjoyed it. make the Town house a must!!

  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dandydons1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Congress Hotel Am Stadtpark, responded to this review, 26 June 2012
Great feedback, thank you so much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Yorkshire UK
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed 5 July 2009

Location is the key here. It's not much to look at from the outside and the rooms are adequate as opposed to opulent, and it's outside the city centre, but...

... It's next to the HCC, and when I say next to, you can either walk to the centre through the back end of the park, or actually go by a link tunnel if it's raining. Same story if the zoo is your main visit purpose, it's a stone's throw away.

Even though it's outside of the centre, it's easy to get to. Tram stop a little way from HBF is on a direct route, or you can catch the bus. Airport is basically shuttle train to HBF, then tram from the shopping centre next to HBF - doddle. One note of caution, it's easy to miss platform numbers at the station if you're not familiear with the signage/layout of German statsions, hardly the fault of the hotel though!

Breakfast was included on my prebooked rate, but is a little pricy otherwise. Having said this, you can set yourself up for the day nicely, good buffet and good quality. Bar is not too expensive and good for snacks/light meals and has an old style cocktail piano if you fancy a tinkle. The spa/swimming pool is quite a surprise and is of a pretty good quality. Prudes beware, no clothes is the norm in the sauna, so please don't complain if you see naked flesh, this is the norm for Germany. Didn't try the business centre, as this was a leisure trip, but there's a freebie internet machine in the foyer if you don't want to buy wifi.

Room was fine, staff very friendly and helpful and spoke excellent English. Good eating recommendations for town centre, offered to book taxis etc and even turned a blind eye to many people in our group ordering pizzas to be delivered to them in the bar.

Anyway, couple of photos attached to give you an idea of the room and location.

If I was going to another event at the Centrum, I'd be here in a flash.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Magic_Bryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Congress Hotel Am Stadtpark, responded to this review, 26 June 2012
Thank you for your nice feedback and your work with the photos!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Congress Hotel Am Stadtpark

Property: Congress Hotel Am Stadtpark
Address: Clausewitzstr. 6, 30175, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Hannover
#17 Luxury Hotel in Hannover
#17 Business Hotel in Hannover
Price Range (Based on Average Rates): £
Hotel Class:4 star — Congress Hotel Am Stadtpark 4*
Number of rooms: 258
Official Description (provided by the hotel):
Welcome to the Congress Hotel at ,,Stadtpark" Hanover directly situated in the city park, next to the Hanover Congress Centre. Motorway connection to the A37/ A2/ A7 and direct bus and tram connection to the city centre in immediate vicinity.258 Hotel rooms, 41 event rooms and the highest pool and sauna area in the city, located on the 17th floor.A large number of free parking places are available in the immediately vicinity of the hotelIn short:Conveniently situated for traffic yet surrounded by the lush vegetation of a city park! ... more   less 
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Also Known As:
Congress Hotel Hannover

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