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Traveller rating
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Reviewed 27 February 2017

Room was too small. Bed was not good enough. Bar personnel were really good and professional, also restaurant was ok but I can not say same thing for reception. There were 2 lady in reception, young one was really friendly but the other was really rude.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank atilla_gidergi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central-Hotel K, Leiter Front Office at Central-Hotel Kaiserhof, responded to this reviewResponded 7 March 2017

Dear Guest,

thanks for your time and feedback.. We are taking your assessment to our hearts
and we will discuss the case at our hotel. We sincerely apologize for the inconvenience.

Gladly I would contact you individually . Since we have received no contact, I would kindly ask to tell me under which number I can reach you best.
My email address is: gruhl@centralhotel.de

yours faithfully

Philipp Gruhl
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2017 via mobile

This is a friendly and comfortable hotel, conveniently situated across the square from the main train station, and most of the attractions are within walking distance. The area is busy, especially in the evenings, so it is not the quietest of locations. Nevertheless, the room was large, clean and comfortable. The buffet breakfast was of excellent quality, and there is a restaurant offering a good choice of food options. We particularly enjoyed the New Year's Eve banquet and celebrations.

Date of stay: January 2017
Trip type: Travelled as a couple
Thank JRKernow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017

Great location from the central train station. Arrived on a late evening flight with quick train transfer to Hannover. Free mini bar and excellent breakfast. The staff were friendly and obliging, The rooms are clean and functional but in my opinion outdated. Would I stay there again? Yes

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jamesfL6221SZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2017

Great hotel, they upgraded us to a family suite with a separate room for the kids which was nice surprise. Free restocked minibar was most appreciated also. Beautiful hotel in the ideal location in Hannovers centre. Good nights sleep also thanks to the acoustically insulated windows. Staff very helpful.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank dfmcp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2016

Travelling to Germany for my 30th Birthday has always been a dream. All I've ever wanted to do was the 'proper' Christmas markets. We have friends in Hannover, so decided these were the markets for us. This beautiful hotel is right across from the main station, so getting there is no problem. The rooms were large (superior double) and clean. If not a little dated. A small complementary mini bar was a lovely touch.
The bar is nice in size, and all the staff are very helpful. The loby and bar are much more modern than the rooms. Wifi is free, and powerful. We wouldn't hesitate to recommend here.

Date of stay: December 2016
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank pachan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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