We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Hotel Hannover City
Nearby Hotels
US$341
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$319
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Novotel Hannover(Hannover)(Great Value!)
US$391
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$325
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel Loccumer Hof(Hannover)(Great Value!)
US$154
Hotels.com
View Deal
  • Free Wifi
  • Restaurant
DORMERO Hotel Hannover(Hannover)(Great Value!)
US$397
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$379
Trip.com
View Deal
  • Free Wifi
  • Restaurant
US$237
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$201
Priceline
View Deal
  • Free Wifi
  • Pool
Novotel Suites Hannover City(Hannover)(Great Value!)
US$160
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
Mercure Hotel Hannover Mitte(Hannover)(Great Value!)
US$190
getaroom.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel Amadeus(Hannover)(Great Value!)
US$134
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$119
TripAdvisor
View Deal
  • Free Wifi
  • Breakfast included
US$451
getaroom.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
IntercityHotel Hannover(Hannover)(Great Value!)
Booking.com
View Deal
  • Free Wifi
  • Restaurant
Reviews (543)
Filter reviews
543 results
Traveller rating
231
218
68
15
11
Traveller type
Time of year
LanguageAll languages
More languages
231
218
68
15
11
Show reviews that mention
All reviewsprivilege roomroom overlooked the parkwhole situationhannover cityeasy walking distancetown centrenew town hallmini bar ishotel experiencerecommend this hotellocation is excellenttea coffee facilitiesonly criticism would berain showervisit hannoverlate checknice stay
Filter
Updating list...
120 - 125 of 543 reviews
Reviewed 4 August 2013

All in all we had a pleasant stay. But why does Accor not mention on their Website the renovation works that the hotel is undergoing until begin September. The parking is not accessible until September 7th and inside the hotel the renovation can be noisy.
We booked a privilege room. The first room they gave us was incredibly hot: at least 30°! AC was out of order. We had another room: smaller but cooler. Staff was very helpful and friendly.
Design was quite nice for a Mercure hotel. Bedlinen is not 100% cotton; this can be a problem if you sweat easily. Strange for a 4 star hotel...
Good breakfast buffet: nice choice and fresh orange juice.

Room Tip: Privilege rooms are nice and worth the 10 euros extra: ask for the view on the park.
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nosvoyages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this reviewResponded 11 August 2013

Dear Nosvoyages,
thank you for sharing your review. I apologize that your stay was not overall satisfactory. Renovations of all our 145 guestrooms is completed. The parking garage is closed till beginning of september due to renovations but the next garage is located only a few minutes from the hotel. A failure of the air condition is certainly something that we try to avoid with frequent maintenance checks and I am sorry that you were inconvenienced by the warm temperature in your room. Our bed linen is of high quality and consists of 80% cotton for your comfort.

Thank you again for your feedback, I am happy to hear that you liked the style of our renovated guestrooms, the lavish breakfast buffet and the friendliness of our staff.

If your travel plans bring you back to Hannover, please do not hesitate to contact me directly.

With best regards

Ulrich Heim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2013

I have been at that Hotel two times now in the last few weeks. The staff is very friendly, the breakfast excellent.
Strongly can recommend this hotel for a stay in Hannover.
The renovations will end in midst of July 2013 - this will help to make the stay more enjoyable!

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank C_A_EHDMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this reviewResponded 4 July 2013

Dear AEmmend,
Thank you very much for your review. Good to see that you enjoyed your stay. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are excited to offer our guests comfortable guestrooms with a new style. Renovation will be completed by July 13th. We look forward welcoming you back in not too distant future.

Best regards
Ulrich Heim
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

Our stay here went downhill before it started, as we tried to park in the hotel car park we were told the car park was full. We ended up parking some 10 minutes walk from the Hotel. Then as we checked in we were told that we did not have a booking but after 10 minutes they found our booking. We were sent as was printed on the key card to the third floor but the key did not function. Back to the reception oh we made a mistake your room is on the 5 th Floor, mmmm.
Then on coming back to the hotel at midnight again our key card did not work. Again back to the reception.And to top it all the air conditioning did not work. The room was OK but that was about all. Not very friendly staff.

Stayed: June 2013, travelled as a couple
Thank IGW187351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

Very disappointed that the noise level during renovations was so high and started so early in the morning. Their should have been a discount offered as the noise level was very disturbing, Staff were very courteous but was surprised the Hotel was still operating whilst renovations were on going. If I had known of the renovations before we arrived I would have cancelled and gone elsewhere.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Avril512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

This hotel reflects the city it calls home. It is nicely understated, in many ways.
We chose the relatively inexpensive room upgrade and appreciated the extra sapce, large windows and view of the park. Staff interactions, once we were beyond the cool and matter-of-fact check-in, were warm, positive and helpful. This was especially true in the restaurant wherea staff member went out of her way to be kind and helpful. Shuold also mention that the breakfast ( included) was one of the best experiences we had during our three weeks of European travels.
Hannover seemed more relaxed and welcoming than its bigger city relatives. This Mecure hotel experience helped to create this impression. We would certainly choose to stay there again.
Additional note: Renovations occuring which may mean that you would want to be out and about each day. We were, so it did not impact our experience in any way.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank onemoretiime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews