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“Business Hotel - good choice in Hannover” 4 of 5 bubbles
Review of Mercure Hotel Hannover City

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Mercure Hotel Hannover City
Ranked #8 of 161 Hotels in Hannover
Certificate of Excellence
Perth, Australia
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Business Hotel - good choice in Hannover”
4 of 5 bubbles Reviewed 19 May 2014

Typical business hotel very conveniently located next to the main shopping area of Hannover. A good base to explore the city and its night life. Convenient 10 minute walk from the main train station.
Service was good, rooms very clean and presentable, as would be expected for a Mercure.
Thanks for a pleasant stay!

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DATbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review, 21 May 2014
Dear DATbh,
thank you very much for your positive review. I am glad to read that you recommend the Mercure Hotel Hannover City and that we were able to meet your expectations.

It is always a pleasure to receive positive feedback. We look forward to your next visit.

With best regards

Ulrich Heim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bucharest, Romania
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

I staid 1 night in this hotel in April and I can say that:
- people from reception very friendly with all my requests
- hotel is very clean, modern and nice
- location is not in the middle of the city but with taxi you can go very easy there ... taxi cost around 12 Euro.
- Restaurant and Breakfast were amazing, with a lot of different food, a lot of space there and the staff very supportive.
- in the room you will have a lot of space and everything is clean
- bathroom is excellent, very clean and new

If I will go back in Hamburg I will chose for sure again this hotel!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Havidas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
142 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 26 December 2013

The hotel is located in front of a nice park os the city. The room is not so big, but good enough for a couple. The breakfast is also good. During Christmas they served hot wine with a cake with dryer fruits, which is a season dish. Other major aspects are the location near on subway station and the stores near by. Within 10 minutes walk you can reach a diversified comercial area. Next time I fog to Hannover, I will consider staying at the same hotel

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank José Marcelo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review, 5 January 2014
Dear José Marcelo O,

thank you for your kind review and for considering to stay with us again. The Mercure Hotel Hannover City is perfectly located to explore Hannover rather by walking or by public transportation.

We wish you a Happy New Year and are looking forward welcoming back when your travel plans bring you back to Hannover.

With best regards
Ulrich Heim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

I stayed in that hotel couple of times. In general it is not my first choice, rather third choice when I visit Hannover. The rooms are small comparing to other Hannover Hotels and never book single rooms... you will get a really small bed.

Single rooms: avarage,the furniture looks old,TV very small, bed very small - no box spring bed, low ceiling
Double bed: good, cause at least the bed is big. Room is very small.
Breakfast: Very good +, even fresh orange juice.
Service: Very good + - very friendly staff!
Building: Quite large and complex.. you need really long until you get to your room.. low ceiling.. as if they tried to change the old building with 4 m ceilings in to more rooms with 2 m ceilings.

Room Tip: Always double room, never book a single room.
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chloe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review, 5 January 2014
Dear Chloe O,

thank you very much for your review. Even though the Mercure Hotel Hannover City is not your favourite hotel in Hannover I am glad to read that you like the breakfast buffet and the staff friendliness. We offer 145 guestrooms on 4 floors and also the single rooms have a size of 17 squaremeters.

We hope to welcome you back in the future.

Kind regards

Ulrich Heim
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
186 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

I stayed at the Mercure hannover City with some colleagues for a few days in October. The hotel is very well situated for walking access of the city centre and the staff were all courteous and helpful.

My double room (European “double” i.e. 2 singles beds pushed together) was well decorated, comfortable & clean.

The breakfast was excellent - a great range of hot and cold food. I went for scrambled eggs with salmon, a bowl of fruit salad, orange juice and a cappuccino … all delicious. As well as a machine freshly squeezing orange juice there was also a juicer and selection of fruit & vegetables for anyone wanting to create their own high protein drink.

The only negative aspect was the “free” wifi access … or rather the lack of it! A quick survey amongst my colleagues showed that unless you were on the 2nd floor you has little or no chance of connecting to the free wifi … and for those who were successful, the signal was so slow it was pretty much useless (5 mins to send a 2 line email!). The rooms have ethernet cables for laptops (still incredibly slow) but I couldn’t get my iPhone or iPad to even see the wifi signal let alone connect to it.

Come on Mercure : you’d have a great flagship hotel here if you sort that one easy to solve issue!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

We stayed at a number of Mecure Hotels in Europe, both on business trips and holidays, because they offer a predictable, above average facility, good service, and pleasing amenities at central locations. North American travellers often find it necessary to make compromises when staying at anything below a five star accommodation. Rooms are smaller, more basic, double beds are hard to find, and as for the showers, well the European hospitality industry is still working out some of the details. Mecure hotels do a very good job of addressing these conditions. The Hannover downtown exceeds this criteria. Location and service are what one is looking for. The restaurant is very good and there is ample outdoor eating space when the weather is suitable. The breakfast is excellent. The downtown location is perfectly suited as a central business location, but close by the major park for a safe run route. All this for a very competitive price.

Oh, and the twist – this location features a stunning heritage protected room(brought from a castle) saved from redevelopment. It is available as a meeting or private dining room. We were able to arrange it for a small business dinner, which made for an engaging occasion for both travelers and locals.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tomnpatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review, 27 August 2013
Dear Tomnpatti,

thank you very much for sharing your travel experiences on Tripadvisor. I am happy that we were able to create a memorable experience. In addition to the lavish breakfast buffet, newly renovated accommodations and the historic Salle Nollet, it is our service team which goes above and beyond to ensure that you feel welcome and home.

We are looking forward welcoming you back on your next visit to Europe.

With best regards

Ulrich Heim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Hannover City

Property: Mercure Hotel Hannover City
Address: Willy Brandt Allee 3, 30169, Hannover, Lower Saxony, Germany
Phone Number:
Region: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 161 Hotels in Hannover
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Hannover City 4*
Number of rooms: 145
Official Description (provided by the hotel):
The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). In a building dating from the 19th century, the hotel features a restaurant, a bar and meeting facilities. ... more   less 
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