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“Clean rooms”

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GHOTEL hotel & living
Ranked #15 of 160 Hotels in Hannover
Christchurch New Zealand
Level 6 Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Clean rooms”
Reviewed 27 December 2013

We stayed here two nights as part of a party to the Agritech fair. Our room was compact but the bed was comfortable. The shower was 'different' probably a little dated and once again pretty compact. After other hotels we had stayed at, it was a little disappointing. A safe was only available and cared for at reception. Definitely not for us! We had occasion to use the restaurant for a buffet dinner and two breakfasts. The dining room was unusual in that it consisted of several rooms but the fare (especially breakfast) was varied and interesting and we were not disappointed. The service was efficient but found the bar personal to be bordering on rude when some of our party had moved their chairs around. But not a major, as space was of a premium. Finding your way to your room was a bit of a spiders web but not a huge problem. The lift small and painfully slow, but other than that all good.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank wideyedkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kolkata
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2013

We stayed at GHOTEL during a conference in Germany and it suited our budget extremely well. Breakfast spread was really good and the restaurant was very cosy and pretty. Rooms were small but very clean and comfortable bed. I particularly like the surroundings and the tree covered walk ways. Wi Fi speed was really good although you need to pay for that. Staffs were a bunch of very nice people. Tram station was around 15 mins from this hotel and bus stops only a 5 min walk. You are close a Lidl incase you need some quick snacks ! I will surely recommend this hotel to everyone !

  • Stayed October 2012, travelled on business
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Helpful?
Thank U B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redland Bay Qld
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 June 2013

The Ghotel in Hannover is set in quiet, leafy suburban Hannover. Plenty of parking and free WiFi. The room was very good, albeit a little small, but then I was only paying for a single, and it was big enough.

Hannover town center is a five minute drive away. You really would need to have a car to find this hotel convenient. Backpackers would find it a little remote for their purposes.

Only downside was the receptionist - when I arrived, she was processing some paper-work and insisted on finishing it before serving me. I waited patiently and humbly, and just when it was becoming absurd she finished her admin and served me. She was pleasant enough when she did finally serve me. Maybe its a cultural thing, but this would be considered rude by many people.

  • Stayed June 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DrDavidTuffley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2013

I do not do much international travel so the ‘inconveniences’ I experienced may be more of a cultural issue. The bedroom was small as well as the bathroom. No amenities such as shampoo, wash cloth or bed sheets and having to pay daily for slow internet were all bothersome. Also the temperature control of the shower was very aggravating, either too hot or too cold.

Front desk had a problem processing my bill with my credit card for extra charges but was able to do so after much effort. My company arranged payment for the room during the fair so I do not know what room cost was. Food in the restaurant was at a fair price.

The rooms and hallways were clean though dated. When I arrived the staff was very friendly but that may have been because I arrived before the mass of people for the fair showed up. Once all the other guests arrived the staff seemed rushed an unfriendly.

The hotel is located away from the city center and there is not a lot to do close by but that can be good if you want to be away from the hustle and bustle of a busy city. There are some nice places to walk around for exercise since there is no fitness facility available. The restaurant is sufficient for short stays, decent pricing and a good selection of food. However by the third morning the breakfast became boring seeing the same food every day.

Overall it was a ‘nice’ stay. But other than the beer I find American hotels to be much more pleasant and accommodating.

  • Stayed April 2013, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing G, Marketingassistentin at GHOTEL hotel & living, responded to this review, 30 April 2013
Dear Jerry,
many thanks for rating your stay at GHOTEL hotel & living Hannover. We are sorry that you experienced inconveniences while you were staying with us. Every room is equipped with a shampoo/shower gel dispenser, which is located in the shower. We apologize if this dispenser was not filled in your case and hope that you told our staff about it so that they could refill it. Concerning the bed sheets, we can hardly imagine that the housekeeping personnel completeley forgot about this in your room. It would be helpful if you could get in touch with us in regard of this matter, so that we can comprehend what excatly happened. Please send an e-mail to marketing(at)ghotel.de. Thank you for your cooperation.
From June on, free WiFi will be included in all room rates, so no extra-costs will apply when you use the internet in your room. In the lobby and the superior rooms, you can already surf for free.
We are happy that you liked the quiet location of our hotel. Should you visit us again and feel like going to the city centre, we recommend taking the train which leaves at the station „Kleefeld Bahnhof“. The station can be reached within a few minutes by bus. From there, you will get directly to the city centre.
We would be delighted if you chose to stay at one of our hotels again, should you visit Germany another time.
Kind regards,
your team from GHOTEL hotel & living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 5 Contributor
71 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 6 March 2013

The GHOTEL is a hotel catering mainly for conference guests and that's what you notice first, it's not only enormous but also functional. The single rooms are extremely small, the doors grey and the bathrooms as well - functional. We didn't feel home there and we doubt anyone will - you get what you pay for, and that's a place to sleep and eat.

Although they provide a pretty good breakfast, the service isn't very friendly and when you ask for a Cappuccino you'll get something you might want to pour away. The location is a bit off and not as near to the university hospital as it seems and rather far away from public transport despite a bus-stop some 200m away with no connection to the city centre.

One must admid that they have a sauna, but as said before - the rooms aren't decorated to make you feel comfy but to sweat and go. Strange thing, why we wouldn't choose it again.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank traveltheworld34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing G, Marketingassistentin at GHOTEL hotel & living, responded to this review, 30 April 2013
Dear Traveller,
thank you for giving us a feedback about your stay at GHOTEL hotel & living Hannover. We are sorry that the interior design of our hotel didn’t meet your taste and that the location wasn’t as you expected it to be. The university hospital is located 1,7 km from the hotel, which is a drive of approximately five minutes, so it is convenient to go there by cab if you are not travelling by car. In order to reach the city centre, you can take the bus you already mentioned or walk to the station „Kleefeld Bahnhof“, where a train leaves which will take you to the city centre within a few minutes.
We would be happy if you chose to stay at one of our hotels again!
Kind regards,
your team from GHOTEL hotel & living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genk, Belgium
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 January 2013

Please be aware that Hannover has some big Fairs. Hotels seems to use this as a reason to increase the price level depending on how big the fair is. Hence some hotel have rates between 90 tot 500 euro for the same room depending on Exhibition. This Hotel is no exception and also overcharges ! That said I stayed in the Hotel last year visiting a fair, also this year but this year the hotel was not even fully booked but they still charged rates as if they were fully booked. This is not a good policy.

Problem during fairs is that there are many visitors comming at once. Front desk has 2 people which at some peak hours is just not enough.

Rooms a clean, basic but ok for a 3 star Hotel.
Restaurant is ok, not special, not overcharged just OK. Since there are not reastaurants in Walking distance it's easy to use the one in the Hotel.

They have a Sauna, please let them turn it on 30-45 minutes before you visit it.

Staff at Front Desk was Helpfull also in the Restaurant.

One thing that I don't like is paid internet. You have to pay euro 6,5 for 1 day or 30 minutes free at the lobby. I used lobby and speed was slow, very slow, Maybe because there were more visitors during the fair ? For a Hotel that overcharges during fairs, yet another 6,50 euro for slow internet is a bit of a rip-off. 4/5 Star hotel are doing this as a standard to get more money from a business traveler, but I expect free internet in a 3 star and when paying I should get some speed.

Overal the Hotel is close to the fair, it's OK nothing more nothing less.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hohenfels, Germany
Level 6 Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 January 2013

Hotel was a bit hard to find, but our GPS led the way. Parking is a bit away from hotel, and there are signs to lock your car, secure your valuables, due to thieves. Hotel staff was helpful. Room was clean and beds comfortable. A bit of an adventure to get downtown, as you had to take a bus to the train station and then take the train downtown. We were told the trains run until 2 am. On the way back, we took the train out and simply walked to the hotel which was about 10 blocks away. Decent hotel for an overnight. A bit inconvenient for a long term stay unless you plan to do the driving.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank lilbigmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GHOTEL hotel & living

Property: GHOTEL hotel & living
Address: Lathusenstr. 15, 30625, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #15 of 160 Hotels in Hannover
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — GHOTEL hotel & living 3.5*
Number of rooms: 329
Official Description (provided by the hotel):
Business and conference hotel ... more   less 
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