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“Best spa in Germany”

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Pullman Aachen Quellenhof
Ranked #4 of 41 Hotels in Aachen
Certificate of Excellence
London
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Best spa in Germany”
Reviewed 14 August 2012

Love staying here, very classy hotel, its always a treat on way back from business. Friendly attractive staff, superb food and the spa is outstanding. Sometimes a bit pricey but off peak you can get a deal. Only thing I don't like as a reformed smoker is the smoking bar which is the main bar. Not sure how the Germans get away with it as a number of bars are like this in Germany.

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  • Stayed June 2012, travelled on business
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Helpful?
2 Thank Borgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (51)
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English first
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 July 2012

Arrived 7.30 on a Saturday night. Was able to just hand over keys to the car and check-in. Luggage straight to our room. Freshened up and ordered room service which was prompt and good. Caesar salad was a particular highlight. Also able to order a different bottle of wine than the room service short list. Checking out the next morning, they took our luggage straight to the car, and we were able to walk into Aachen to see the Dom when it opened at 1pm before we went back to the hotel.
Only small criticism: when finally retrieving our car, the first receptionist was quite bewitchy and unhelpful. Her colleague intervened directly, and the car was brought around directly.

  • Stayed August 2011
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Helpful?
1 Thank AlexanderMarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 July 2012

Stayed one night mid week in a comfortable smallish room. Good bed linen, excellent smart bathroom and good wardrobe space - all things to be expected in this style of hotel. The building is a grand 19th century edifice, which has been kept up to date and smart without losing its old style.
The main areas were very empty, and so it was rather off putting to use the empty bar - I suppose mid week could explain that.
Breakfast was amazing,- the best spread of cooked eggs, bacon and so on, and cold buffet of fruit, cheese, hams, salmon, jams, breads and pastries, in a lovely room overlooking terraces.
The only draw back was the chilly welcome - no one came to help with bags from the car or to the room, and the car was parked in the underground car park but we were charged for this. We only realised that we could have left the car in the outside car park for free as we left. I think this could have been mentioned at reception when we checked in.
It's a 10 minute walk to Aachen cathedral and the medieval heart of the city, so that was convenient.
Altogether a good place, just mind the parking.

  • Stayed July 2012, travelled as a couple
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Helpful?
2 Thank LCram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aachen
1 review
Reviewed 29 June 2012

Booked this hotel with great expectations because of good earlier experiences at hotels from the Pullman hotels chain. What a dissapointment it was to be put away in rooms that are situated at back of the building overlooking the site of a technical firm. Work at the site starts at about 07.00 AM which prevented us from sleeping.Furthermore there were a clogged sink, and a loose hanging soap tray in the bathroom of one of our rooms. At checkout when we mentioned the above we got compensated with free parking. Should it have been a 2* hotel in which we have stayed i would not have written this comment but I booked rooms in a 5* hotel and that should mean a stay in the luxery segment. Sorry, but that is not what we got!

  • Stayed June 2012, travelled with family
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Review collected in partnership with Easytobook.com

Helpful?
Thank Christiaan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 June 2012

This is a grand hotel with very spacious, comfortable rooms and bathrooms, and very tastefully done (NOT old and stuffy). I had to check out a day early, which I told the staff on check-in, and they did not charge me, which I thought was nice. Free newspapers and magazines everywhere, and lots of comfortable chairs to hang out or read. I thought the rate (~ 150 euros per night including breakfast) was a very reasonable (a comparable hotel in a bigger city would be much, much more expensive). This is the place to stay in Aachen.

  • Stayed June 2012, travelled on business
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Helpful?
Thank escaliers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
1 review
Reviewed 21 June 2012

We enjoyed the luxurious rooms and the excellent spa. The bar, the brasserie and the reading room were fabulous. The meals were excellent. The choice of cigars and whisk(e)ys was good.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank GCatellani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkland, Florida
Level Contributor
351 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 13 June 2012

Have stayed here at least 10 times through several ownerships. Staff is good; but the physical plant is old & needs work. Rooms are spacious-furniture old & scratched. Bathrooms OK, but door won't stay open without door stop? Charge for internet & parking (if their small free lot is full).Room lighting inadequate; room safe operates off credit card & mine didn't work at all. Had very bad dinner in La Brasserie restaurant--expensive & very poor schnitzel. Maitre D said their water no good & insisted I buy bottled water; front desk said their tap water is excellent? Breakfast just so-so. Room A/C laboring. Great swimming pool--very poor fitness set up. No more turn down service. Was great hotel 5 or 6 years ago; but, no more. Will try elsewhere next visit to Aachen.

Room Tip: Book a suite if you can afford it
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  • Stayed June 2012, travelled on business
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Helpful?
Thank jmurrayolympic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Aachen Quellenhof

Property: Pullman Aachen Quellenhof
Address: Monheimsallee 52, 52062 Aachen, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Aachen
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Aachen
#2 Spa Hotel in Aachen
#2 Business Hotel in Aachen
#3 Luxury Hotel in Aachen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Aachen Quellenhof 5*
Number of rooms: 185
Official Description (provided by the hotel):
At the Pullman Aachen Quellenhof, a unique blend of historic ambience and timeless elegance awaits you. With its calm, yet central location, only 1.5 km from the central railway station and 4 km from the highway, business guests and tourists can enjoy the 185 rooms, 16 conference rooms and ballroom featured in our lovingly restored prestigious hotel. Enjoy the many attractions of the imperial city, relax in our Royal Spa or enjoy the nearby casino. ... more   less 
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Also Known As:
Pullman Aachen Quellenhof Hotel Aachen
Accor Aachen Quellenhof
Sofitel Aachen
Aachen Sofitel

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