Just for everyone to know...
Great hotel, great breakfast, great location...great room, great bed...UNTIL the moment we packed our lagguage.
The WALLET that was in my patrtner black bag, left all the time in the hotel room, was gone...
with it the drive licence and his id card that were inside.
Luckily, money, credit cards and pin pas were in my "lady" bag.
When we told the Receptioniste, she said:
" OOOH it had never happened before"...GOOD FOR you 4 stars hotel...most luckily because nobody leave his wallet in the room...
trusting would not be stolen...
I answered" It never happened to us also before either!".
We needed to go to the Aachen police, which spoke German...and barelly English.
This, without mentioning our weekend was ruined, because we spend 3/4 hours in doing all the necessary for the report to the police.
The taxi costs to go and come back from the police station, I have to ask back to the receptionist(in such case is the minumum they could voluntary offer) and after a while thinking, she gave me back this money.
Also, we noticed security is not the strongest quality if the hotel.
our id's were neither asked neither checked at chek in or check out: I could have been a terrorist whatsoever...
The lagguage, when we checked out, asking if we could leave the bags, was placed locked, in a room, but with no names or room nr. on it...so I could have picked up ANY lugguages in that deposit room.
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- Also Known As:
- Aquis Grana Hotel