I stayed at this hotel while visiting my daughter who is studying in Aachen. It was close to her accommodation and very convenient for all the sights of Aachen. Staff very pleasant and accommodating, though reluctant or unable to speak English. I didn't mind as my daughter could translate! I occupied a spotlessly clean single room, however, it wasn't non-smoking and there was a residual smoke smell. I hadn't specified non-smoking, so I shouldn't complain. Overall a good hotel for a short stay.