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“Would not stay again” 2 of 5 bubbles
Review of Ibis Styles Aachen City

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Ibis Styles Aachen City
Ranked #4 of 41 Hotels in Aachen
Certificate of Excellence
london
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Would not stay again”
2 of 5 bubbles Reviewed 10 September 2012

I recently stayed in this Hotel for one night. The lady on reception was very good but could not explain why as a walk in they charged €106 if I booked it via Accor website it was €92 and if I booked it via Expedia it was €88 it took me ten minutes on the iPhone to book but saved nearly 20%. It would have been so much easier if they just matched the best price. After all they would have saved the Expedia booking fee.

The room was small, very clean but the bed was very uncomfortable, very hard just like sleeping on a park bench. The mattress if that is what you call it was a couple of CMs thick and the pillows where the thinnest and smallest I have ever seen.

Both the room and the bathroom looked like they have recently been decorated. The shower for some strange reason had a very high step all most like getting into a bath but apart from that was very good.

For people traveling by car it does have a small secure car park but will only take small cars as it has a stacking system. It might be worth checking your car will fit before making a booking. It is centrally located only a 5 -10 minutes walk in to the Centre.

The plus points are the staff, its clean, location TV has loads of channels and free WIFI.

Negative points Tiny room not sure I could stay for more than a couple of nights and a terribly uncomfortable bed that would mean I will not be staying another night in this hotel.

  • Stayed September 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank coysh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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816 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lille
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 7 September 2012

This hotel is a design disaster. Austerity is the keynote. It's like living in a cross between a kindergarten and an Ikea outlet! The rooms have no chairs, no table or desk, no drawers or cupboards and even no hooks to hang things on. Even the lobby has no proper seats. Staff are OK, parking is possible. Rather far from the centre of town.

  • Stayed August 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
2 Thank LilleTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ohio
Level Contributor
70 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 18 August 2012

In the USA, when you book a hotel on a website, typically the calendar displays Saturday on the far right. In Europe, I've found, typically Sunday is on the far right of the calendar.

I knew I wanted a Saturday night, and clicked the far right "S" and didn't verify the date. Oops. After I got the confirmation I realized my mistake. Accor's central reservations put me directly in touch with the hotel and I want to thank the kindness of Vanessa and Patrick at reception for correction my error and allowing me to move a typically non-refundable, non-changeable reservation to the correct night. Very appreciated and excellent customer service.

The hotel itself was VERY nice. I wasn't keen on the car park though, it was a "lift" system and looked decrepit. I also wasn't about to hand over the keys to my rental while in a foreign country from where I even rented it! So I punched in "Parking" in the GPS and found an underground garage close by for €10/night.

I wouldn't decorate my house with the bright colors and such but it made for a fun atmosphere. The kids enjoyed playing with the Wii, while my wife and I got to sample some German beers at the bar.

The included breakfast buffet was, bar none, the best I've ever seen anywhere in the world at a hotel at this price-point. Great selection and variety, even a "kinder" area for the kids.

Aachen itself was okay, I've probably checked it off the life-list, but if here again, or in other cities we'd stay at this or another All Seasons again.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TeamW4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chipping Norton
Level Contributor
138 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 7 August 2012 via mobile

The hotel was much better than we expected given a low room rate. It was scrupulously clean. The breakfast had numerous choices. The shower was lovely with a large shower head and great sized towels.
The staff were very helpful and friendly and in particular, Patrik.
If we return to Aachen we will definitely stay here again.

Stayed July 2012, travelled as a couple
Helpful?
Thank IndianOxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felixstowe, United Kingdom
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 6 July 2012

Friendly reception, clean room with funky decor, small but well apponted bathroom, free fast internet, free coffee bar in reception, excellent breakfast, reasonable parking fee (€8 per day).
City centre, still very quiet.
One negative point: only one pillow per person which was rather thin

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Karin-Felixstowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Styles Aachen City

Property: Ibis Styles Aachen City
Address: Juelicher Str. 10-12, 52070 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out
Hotel Style:
#3 Romantic Hotel in Aachen
#3 Best Value Hotel in Aachen
#3 Family Hotel in Aachen
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Styles Aachen City 2*
Number of rooms: 102
Official Description (provided by the hotel):
The all seasons Hotel Aachen City is located in the city center and all tourist attractions are easily accessible on foot. The 102 modern designed rooms come with extra wide beds, large flat screen TVs, and what's more, our all-inclusive offer includes free services such as Wi-Fi, calls to German landlines, Sky channels (movies, football, Disney) and drinks (coffee, tea, water) in the lobby until 10 pm. ... more   less 
Reservation Options:
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Also Known As:
Accor Hotel Aachen City

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