For a citytrip to Aachen we booked two double rooms through Booking.com. Upon arrival the reception desk was closed (it IS a budget hotel) and since we didn't get a code from booking.com we couldn't enter the hotel. Fortunately some staff was in the hotel and helped us out. They only received reservations for one room blaming booking.com for this error. They told us errors like these happened all the time and fortunately they could offer us a second room. This room was a smoking room so half of our company had to sleep in a smokey room. The rooms were clean and comfortable; beds and shower OK. Breakfast was good but don't get tempted to get yourself a cappuccino from the coffee machine; it's revolting!
On avarage: a good place to stay; friendly staff!
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