Not much wrong with this hotel in general, but unfortunately I had to experience the most unwelcoming management ever there. A group of four of us stayed there paying full rates. In the morning a family member was in town for business and wanted to join us for a cup of coffee. The only option, we were offered, was to pay EUR 20 for a full breakfast for our family member coming over. As he already had eaten breakfast, he just wanted a cup of coffee and sit with us. Of course we would have paid for the coffee, but this was not an option. Either full breakfast or no access granted to the breakfast room. No exceptions to the rule. When suggested to the management that this behaviour would certainly not give them any good press, they replied that the were used to "people threating them". Go figure.
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- Also Known As:
- Sternhotel Hotel Bonn