The hotel is in a good spot on the edge of attractive woodlands, but quite remote. Our room was comfortable, though the safe was visibly broken (ie should have been repaired). Our main complaint concerns the lack of catering other than a restaurant with a very limited and expensive menu and no snacks. The bar was closed until 2200 and there was no room service. Not very welcoming after a long drive. The staff did not seem to think this was odd and said that there was no alternative to going in to the city centre. The restaurant waiter was particularly unhelpful. Breakfast was fine, but the service was again less than forthcoming. Could be good if better managed.
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- Also Known As:
- Sofitel Bonn