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Derag Livinghotel Kanzler
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Reviews (321)
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Reviewed 30 September 2012

Stayed there for 2 nights in a very spacious room (probably sold as a suite although everything was basically in the same space: bed, living, dining and office). The equipment is good although not new, everything is spotless and the general atmosphere of the room a bit "over the top" with lots of gold and mirrors. But nothing to really complain about, the bed was comfortable, and the room very silent. The breakfast was excellent. The location is good is you have to work in the Museum mile area, otherwise it's a bit away from downtown 15 minutes walk or subway. The only minor down points were a crappy internet, 60 min free wifi daily but difficult to connect and very slow, then you have to pay. I also didn't like the fact to have a king size bed but an individual small duvet lost in the middle, this is rather common in Germany though. No time to try the sauna, but the Italian restaurant next door (Dante) was good.

  • Stayed: September 2012, travelled on business
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Thank JMGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanzlerDerag, Verkaufsleiter at Derag Livinghotel Kanzler, responded to this reviewResponded 26 October 2012

First of all I want to thank you sincerely for this positive review of our hotel. We are delighted that you especially enjoyed our breakfast and that you liked our italian Restaurant. We would like to inform you that our Internet is free of charge in the next year for all of our guests and we will therefore get a quick line.

We would be very glad to welcome you back in our hotel with the backround of this new informations.

Best regards
DERAG Livinghotel Kanzler Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2012

Hotel slightly out of the way, but close to underground and walkable to nearby head office. Good breakfast. Very clean room but smelt a bit of smoke. Bathroom spotless. Comfy bed. Room included free water and beer ! Did not try the restaurant attached, instead walked for 15 minutes into town. Quiet location.

Stayed: September 2012, travelled on business
Thank Mrs_Pound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanzlerDerag, Verkaufsleiter at Derag Livinghotel Kanzler, responded to this reviewResponded 26 October 2012

Thank you verry much for your realy kind response to our hotel and that and ensure that you took the time to write this. We are very pleased that you enjoyed your stay at our hotel and we hope to welcome you back soon in our house.

Kind regards
DERAG Livinghotel Kanzler Taem

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Reviewed 18 August 2012

+ve:nice location 10 min walking to downtown, friendlly staff, clean rooms, room size, mini kitchen in room.

-ve: no bill boy !! You should carry your bags with you, wifi is very expensive !!

Good hotel and I would recommend

  • Stayed: August 2012
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Thank ALOSAIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanzlerDerag, Verkaufsleiter at Derag Livinghotel Kanzler, responded to this reviewResponded 30 August 2012

Thank you for your kind assessment. We are happy, that you rate our staff as very friendly and that you liked our rooms as well. We are glad to inform you, that we have a so-called trunk, where you can store your luggage so that you do not have to carry your luggage with you. Please also note, that we have the option of one hour free internet per day for you.

We would be pleased to welcome you again in our hotel with the help of the new given informations.

Kind regards

Nadine Happich
Junior Sales Manager

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Reviewed 22 June 2012

I have stayed in this hotel more than once (although I am not a frequent visitor) and the reception staff are friendly and helpful. The standard rooms are fine for a mainly business-oriented hotel, and the suites are excellent - spacious and well-decorated. The bar/restaurant (Italian) has some great food and the service is OK. The breakfast set up is limited, often you have to carry food and drink from the serving area across the main hallway to the main breakfast room and at busy periods it can be a bit crowded - get there before (or after) the rush. The food itself is of good quality and the service is friendly and efficient. The fitness room is well-equipped though rather hot. I will definitely stay there again.

  • Stayed: June 2012, travelled on business
    • Value
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Thank aintynice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2012

We stayed at the Kanzler hotel for 1 month in an Economy serviced apartment. Being our first time in Bonn (and Germany), the Kanzler hotel was a great place to start our trip and get our bearings. We paid 61 Euros per night, which included twice-weekly cleaning of the apartment (bed linens changed once per week) and dishwashing service.

Pros:
- Clean, modern apartments with a comfortable bed, desk and living area, and an adequate kitchenette with a mini fridge, stove top and dishwasher
- Lots of cupboard space in the room to store luggage, clothing etc.
- Good flatscreen TV with English channels that you can swivel to watch from the couch or bed
- Spacious bathroom with plenty of towels, a great shower/tub and a built-in shower gel/shampoo dispenser
- Friendly and helpful English-speaking front-desk staff
- Free unlimited coffee and flavoured water in the lobby, and green apples
- Great "welcome package" with bottles of carbonated and carbonated water, fruit basket, beer, box of spaghetti etc. as well as coupons for free buffet breakfast and one free token each for the washing machine and dryer in the laundry room (normally 2.50 Euros for the washing machine, around 2 Euros for the dryer)

Cons:
- The wireless Internet service was a bit shaky during our stay, and it often cut out or had a weak signal. Guests are entitled to 1 hour of free Internet per day, after which you need to pay. Since the hotel seems to be occupied mainly by business professionals, this is really something that should be fixed.
- Bathroom toiletries are not replaced, so if you use them and are staying for a while you will need to replace them yourself. Also, the welcome package said that we would get water and beer re-stocked in the fridge twice weekly from housekeeping, but this only happened a few times over the 1 month stay.
- The restaurant was good, but a bit pricey, and you have to go to the restaurant itself to look at the menu and order food. For 3 or 4 Euros they will deliver it to your room. The hotel could benefit from establishing a proper room service system, aside from the restaurant.
- While the buffet breakfast was good, it is a bit pricey (I believe 15 Euros per person) so we only went the once when it was free
- The kitchenette wasn't really properly equipped for two people, but after calling to request more dishes, silverware, etc. the hotel staff were happy to oblige
- The location of the hotel is fine (near an Underground station, very convenient if you work in central Bonn or Bad Godesberg) but not really near anything. It is a 10 minute walk to the nearest grocery store (which is tiny) and about 15-20 minutes to walk to the markets and shopping in central Bonn (or three Underground stops, costs 2.60 Euros)
- The gym is okay with lots of cardio and resistance equipment, but no air conditioning so it was often too hot to stay for very long

Overall, we thought that the Kanzler hotel was a great place to begin our stay in Bonn, but due to the location (and cost over time) we decided to move somewhere more central. I would highly recommend this hotel for first stays in Bonn of 1 month or less.

  • Stayed: May 2012, travelled as a couple
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Thank courtaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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