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“Odd hotel, but comfortable enough” 3 of 5 bubbles
Review of Hotel CityInn

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Hotel CityInn
Ranked #223 of 262 Hotels in Cologne
Leiden, The Netherlands
Level Contributor
259 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Odd hotel, but comfortable enough”
3 of 5 bubbles Reviewed 31 January 2014

The hotel is in a great location - next to the WDR-building and is very central for the old and new parts of the city.
It is made up of different apartment blocks next to each other so the entrance to your block could be round the corner from the reception. Not a real problem - just odd.
The room was simple but clean. The bathroom was adequate as was the breakfast.
No internet is a big minus point.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Adrian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
    3
    27
    37
    14
    35
See reviews for
20
18
12
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wien
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

Had a good time here, got a suite, so called suite... Well nere the road, but for 30 euros it was a real good deal. Pepole were very nice too! Good standards, facilities, internet, ...wifi, breakfast and great free shower

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank once u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 10 June 2013

Our room was to be in another house and after seeing the battered front door, the state of the room, the outlook, the rickety lift and bars on windows, we decided not to stay. I had expected City Inn to be a hotel. We were ofered a room in another house but the attitude at reception put us off.
We were informed that we would be charged 113 euro if we didn't stay. We think it was worth it not to have our holiday spoiled.

  • Stayed June 2013, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cologne hotels

Brighton, UK
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 bubbles Reviewed 18 January 2013

I went to Cologne for a trade fair so expected to pay higher than usual prices. Booked a triple room for the 2 of us as that's all there was left - €175. Usually when i pay €175 for a hotel i am expecting 4 star plus.

On arrival we were greeted by the receptionist, who informed us our room was in another building - fair enough. He handed us our keys but only 1 set for 2 lads, so we asked for another set - they didn't have them. This is unacceptable to me as we were off out that night and if we got separated for any reason what were we to do as reception closes at 10pm. When we asked what we were to do we were told it wasn't their problem.

The room was cold, had no curtains and was up 6 flights of stairs.

All in all i would say don't bother, just book somewhere else.

  • Stayed January 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank donal_sharkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
116 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 368 helpful votes
1 of 5 bubbles Reviewed 24 September 2012

I realised on the taxi to the hotel that I would be arriving after the closing time so called to let them know but there was never an answer and when I got there, everything was shut and no emergency phone number was left in case of late arrival. I managed to find somewhere else fortunately. The next day, the hotel told my colleague that someone had been there until midenight and there had been a night-time number to call but there hadn't been.

Room Tip: By not going there...
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  • Stayed September 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank ManuelLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Greenwich, RI
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 July 2011

We stayed at the CityInn while on a family vacation with our 24 year old son and another couple. This hotel was fine for an overnight in Cologne. It is spread out. Our son had a room in one building and our friends and my husband and I had rooms in another building.around the corner. It was a good value for the money. A bit old but clean and comfortable. The breakfast room in the main building is a step above most -beautifully decorated and a fabulous assortment of foods to choose from. It was my favorite breakfast of our trip. We would stay there again-good value.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingAmigos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 14 June 2011

We stayed here while on a visit to Cologne for the Christmas markets in 2010. The place itself is easy enough to find, being a short walk from the Hauptbahnhof. The Reception was located on one side of the building and the rooms were located to the back of the same or another building (not sure which, as you had to leave Reception and walk around the corner by street to find the entrance to the room!). First thing I noticed when I entered the Reception was the smell of cigarette smoke (a turn-off for me). While the staff did not seem to be actually smoking at the desk, it appeared that they might have been. It created a poor first impression, and I was a bit worried as our friends were arriving shortly and I was the one that booked the place.

The rooms themselves turned out to be quite okay, being warm and spacious (more like apartments). On the security front, I was a bit concerned that if the front door was not closed properly that people from off the street could gain access to the corridor. The other thing was having to put on a coat (it was very cold in Cologne end of November!) when having to go for breakfast back around to the Reception side of the hotel.

Breakfast itself was a self service type in a basement room that looked a bit like a night club! The breakfast was fairly okay without being very inspiring!

Overall, I suppose the hotel was okay for a budget type hotel, but don't expect the fineries of a four star hotel!

  • Stayed November 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank DrJohnDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel CityInn

Property: Hotel CityInn
Address: Appellhofplatz 9, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Kitchenette
Hotel Style:
Ranked #223 of 262 Hotels in Cologne
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel CityInn 2*
Number of rooms: 30
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