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Hotel CityInn
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Reviews (135)
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29 - 34 of 135 reviews
Reviewed 31 January 2014

The hotel is in a great location - next to the WDR-building and is very central for the old and new parts of the city.
It is made up of different apartment blocks next to each other so the entrance to your block could be round the corner from the reception. Not a real problem - just odd.
The room was simple but clean. The bathroom was adequate as was the breakfast.
No internet is a big minus point.

  • Stayed: January 2014, travelled on business
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Thank Adrian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Had a good time here, got a suite, so called suite... Well nere the road, but for 30 euros it was a real good deal. Pepole were very nice too! Good standards, facilities, internet, ...wifi, breakfast and great free shower

  • Stayed: October 2013, travelled on business
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Thank once u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Our room was to be in another house and after seeing the battered front door, the state of the room, the outlook, the rickety lift and bars on windows, we decided not to stay. I had expected City Inn to be a hotel. We were ofered a room in another house but the attitude at reception put us off.
We were informed that we would be charged 113 euro if we didn't stay. We think it was worth it not to have our holiday spoiled.

  • Stayed: June 2013, travelled as a couple
    • Service
1  Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

I went to Cologne for a trade fair so expected to pay higher than usual prices. Booked a triple room for the 2 of us as that's all there was left - €175. Usually when i pay €175 for a hotel i am expecting 4 star plus.

On arrival we were greeted by the receptionist, who informed us our room was in another building - fair enough. He handed us our keys but only 1 set for 2 lads, so we asked for another set - they didn't have them. This is unacceptable to me as we were off out that night and if we got separated for any reason what were we to do as reception closes at 10pm. When we asked what we were to do we were told it wasn't their problem.

The room was cold, had no curtains and was up 6 flights of stairs.

All in all i would say don't bother, just book somewhere else.

  • Stayed: January 2013, travelled on business
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2  Thank donal_sharkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

I realised on the taxi to the hotel that I would be arriving after the closing time so called to let them know but there was never an answer and when I got there, everything was shut and no emergency phone number was left in case of late arrival. I managed to find somewhere else fortunately. The next day, the hotel told my colleague that someone had been there until midenight and there had been a night-time number to call but there hadn't been.

Room Tip: By not going there...
  • Stayed: September 2012, travelled on business
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5  Thank ManuelLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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