Due to bad stories I got about the hotel I tried to cancel my reservations for 2 rooms. First time I had a man on the phone who spoke no English, but he took a message. I got no call back. A week before we were supposed to checkin I call again to cancel the rooms, no one answered. 6 days before checkin I finally got to cancel the room, but then I heard I will be charged 80% of the price anyway!! Do not book a room here since you will have to pay even if you try to cancel the room for weeks.