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“Late lunch”
Review of EX Vertretung

EX Vertretung
Ranked #257 of 2,698 Restaurants in Cologne
Cuisines: German
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Local cuisine
Dining options: Lunch, Dinner, After-hours, Reservations
Neighbourhood: Altstadt-Nord
Reviewed 23 June 2015 via mobile

Wonderful steak lunch with great friendly, attentive service. Well worth a visit. Wish I'd found it last week although this is the old name if the restaurant, now called Die Ex-vertretung. Highly recommended

Thank Pasdedeux D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (213)
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43 - 47 of 213 reviews

Reviewed 29 May 2015

我们从巴黎直接乘车到科隆,亲人安排预订了这家餐厅。在这里,遭遇了难以置信的侮辱:
在点完主菜之后,华裔点餐员问我们要喝点什么,我们自来水就可以(习惯了在巴黎饮用水免费的情况),结果店­长突然冒出来指责店员,以为我们不懂德语:"没人点自来水!要喝自来水应该去厕所!"我们面面相觑。
过了一会儿,店长又自己过来再次地点菜,我说我们已经点过了,他说没看到点单,似乎是不满意我们白喝自来水­。当问他能否用英文交流时,他又强硬地说了"不!"。尽管马上发现是自己误会了,但也没有一点点道歉的意思­,不但没有一句"对不起",还很快步地走开,留下我们,似乎是我们有错。
本来出于已经下单的礼貌,我们留在这家餐厅,但因为遭遇了态度恶劣、带有攻击和侮辱性的服务,我们在上餐前­就离开了。
我不知道店主是不是歧视华裔,但对那日在座的我们所有人来说,这是此生以来最糟糕的就餐体验。

We went to Cologne directly from Paris, our relative booked this place. We suffered incredible insult:
After the ordering of the main course, the ethnic Chinese waiter asked us what would we like to drink, as we came directly from Paris, and were used to drink bottled free water in the restaurant, we answered, "Können wir Leitungswasser zu haben?"("Can we have tap water?"), after the waiter brought us the water, a man seemed like a boss came and accused the waiter of bring us the free water, and yelled in German:"We don't offer tap water! If you want to drink tap water, drink it in the toilet!" Although not quite skilled in German, we understand him quite well. We were so shocked, and, literally, look at each other in speechless despair.
After a while, "the boss" came to make our order again. We explained that we've already ordered, he just said he haven't seen the order, seemed like very unhappy about drinking their free tap water. We were very annoyed, and asked him whether he can speak English so we can let him to understand the situation, he said violently:"No!" Although he understood it was his misunderstanding, he did not meant to give any kind apology - not only without a single "sorry", but also just walk away quickly like it's our fault.
Due to our politeness, we waited in this place for our food, but after these multiple, severe insult, we left before the food came.

I don't know whether we suffered that because "the boss" has kind of discrimination against Chinese, but for us all, THAT WAS THE WORST EXPERIENCE EVER!

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Thank Heqing Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2015

We visited the Stäv for a couple of Kölsch but have seen, that they do whole roasted geese. So we ordered one for the next evening (the preparation for this takes about 4 hours so they called us in the afternoon to make sure, that we really are coming). We went back and did not regrett it. The goose and all the side dishes were delicisous, the service very attentive and we really had a wonderful start into, what turn our to be very long indeed, evening.
A Place to be recommanded for originality, good food and beer and nice folks!

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Thank JustForty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2015

I found it to be overprised, unfriendly, not tasty. I will NEVER want to eat there again.The small plate of soup that was not cooked fresh rather coming from a fridge is priced 9 eur and it doesn't taste at all. The waiters are totally unfriendly, the ambient is nice, so if you don't care about the food you might enjoy the way it looks.

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Thank limanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Good food, extensive menu. Nice fresh local Kulsch beer. Food was typical regional hearty food, cooked well. Unfortunately let down by rude waiter that clearly doesn't understand that service may be important to a restaurant. Wouldn't recommend, there are better experiences in Cologne.

Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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