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Novum Hotel Ahl Meerkatzen Cologne Altstadt
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Reviews (268)
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All reviewsgay quarterenglish speaking channelscontinental breakfastwould stay here againmain stationlocation is excellentvisit colognestayed here for nightsstreetsidecathedraldomxmastram
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84 - 89 of 268 reviews
Reviewed 7 April 2014

This hotel is a good choice due to its price and location (near Hbhf and the Cathedral). The room wasn't bad, but wasn't clean enough. The staff was friendly and helpful. Free wifi.Breakfast buffet is provided, but leaves much to be desired.

  • Stayed: March 2014, travelled as a couple
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3  Thank Котофеич К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded 8 April 2014

Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Cologne.
We have spoken directly with the cleaning company and displayed the lack of cleanliness.
Of course, also the housekeeper will check the rooms more thoroughly in future to avoid this problem.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Ahl Meerkatzen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Nice, old and historic hotel. Very affordable for the location. Clean room and super breakfast! Yes, it is in the gay quarter, but so what? You're probably not going to find a hotel at this price this close to the old town center. Everything is in walking distance. Yes, you have to park your car either at the side of the road, or in a parking garage at Heumarkt, which is within walking distance. The hotel will give you a parking allowance towards the cost of the garage. Would definitely stay there again and have recommended it to my family.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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1  Thank stxoneway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded 8 April 2014

Dear guest,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Novum Hotel Ahl Meerkatzen.
We would be very pleased if we can welcome you again soon.

Kind regards,

Ahl Meerkatzen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

The location and the medieval setting are good of this hotel. The rooms were a bit small but this is also only a 3* hotel. Nonetheless the experience would have been not so poor if they would have cleaned the room!!!
There was a please clean the room leaflet at the outside of the door from 5am, when I came back at 1h30pm the room was not cleaned yet.
Then at 2pm two guys knocked the door to clean the room, and as I was just planning to take a shower before going out I had asked them to come back in 30mins. They didnt seem to be very happy with but confirmed it was ok. When at night I went back to the hotel, they had not cleaned the room nor changed any towels.
This is the first time I have this bad experience in a hotel.

  • Stayed: December 2013, travelled with family
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1  Thank sandoz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

stayed here in december to do the xmas markets good location for the markets and choccy museum few mins walk away, tram stop just 5 mins up the road .
is in the gay quarter of the city didnt pose a problem left the car on the street was safe enough wasnt touched.
the mohne and sorpe dams arent to far away either well worth seeing.
rooms were ok,
wifi didnt work in our room we were in outside courtyard next to the bins.

  • Stayed: December 2013, travelled with friends
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3  Thank scaz36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

We stayed at this hotel on a trip to Cologne to visit the Christmas Markets. This hotel is very close to two markets, Altstadt and the Harbour Market. The hotel is a little dated in decor, dark entrance and lobby, a little bit drab, but clean. Breakfast buffet is provided - plentiful if uninspired. Room was large but somewhat shabby, and our room was not carpeted which felt strange. Not even a doormat to wipe our wet feet. Heating was excellent (and very necessary to dry our wet clothes and shoes). One receptionist was friendly and super helpful, the other not so much. Tea and coffee facilities not provided in the room. Our biggest concern was lack of secure storage for our luggage on the last day - we checked out in the morning but were not due to depart until late afternoon and had to leave our suitcases in the entrance lobby along with others' bags.

Stayed: December 2013, travelled with family
Thank ecotrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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