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Novum Hotel Ahl Meerkatzen Cologne Altstadt
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Reviews (268)
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All reviewsgay quarterenglish speaking channelscontinental breakfastwould stay here againmain stationlocation is excellentvisit colognestayed here for nightsstreetsidecathedraldomxmastram
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82 - 87 of 268 reviews
Reviewed 28 May 2014

I have stayed there many times for a short term only. Breakfast is great, fresh, and plenty. The house was rebuilt in the 50/60s from ruins. Rooms are adequate, no great luxury. The place is close to the shopping centre of Cologne, the cathedral and the HBF (main train station).

Room Tip: Get a room higher up and to the rear. Much better and less noise from the street.
  • Stayed: June 2013, travelled solo
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Thank JamesdeLore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014 via mobile

We booked a double room in this hotel for three nights in April 2014. It was an adequate stay for the three star rating although it was outdated and very noisy. We could hear the kitchen staff laughing loudly and everything that the neighbours had to stay. The breakfast was average but it's best to get there early while there is still some choice or you get scraps. The reception staff were helpful and the location good. Wouldn't stay again personally but ok for a short stay

Stayed: April 2014, travelled as a couple
1  Thank LisaJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

This hotel is a good choice due to its price and location (near Hbhf and the Cathedral). The room wasn't bad, but wasn't clean enough. The staff was friendly and helpful. Free wifi.Breakfast buffet is provided, but leaves much to be desired.

  • Stayed: March 2014, travelled as a couple
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3  Thank Котофеич К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded 8 April 2014

Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Cologne.
We have spoken directly with the cleaning company and displayed the lack of cleanliness.
Of course, also the housekeeper will check the rooms more thoroughly in future to avoid this problem.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Ahl Meerkatzen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Nice, old and historic hotel. Very affordable for the location. Clean room and super breakfast! Yes, it is in the gay quarter, but so what? You're probably not going to find a hotel at this price this close to the old town center. Everything is in walking distance. Yes, you have to park your car either at the side of the road, or in a parking garage at Heumarkt, which is within walking distance. The hotel will give you a parking allowance towards the cost of the garage. Would definitely stay there again and have recommended it to my family.

  • Stayed: March 2014, travelled as a couple
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1  Thank stxoneway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded 8 April 2014

Dear guest,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Novum Hotel Ahl Meerkatzen.
We would be very pleased if we can welcome you again soon.

Kind regards,

Ahl Meerkatzen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

The location and the medieval setting are good of this hotel. The rooms were a bit small but this is also only a 3* hotel. Nonetheless the experience would have been not so poor if they would have cleaned the room!!!
There was a please clean the room leaflet at the outside of the door from 5am, when I came back at 1h30pm the room was not cleaned yet.
Then at 2pm two guys knocked the door to clean the room, and as I was just planning to take a shower before going out I had asked them to come back in 30mins. They didnt seem to be very happy with but confirmed it was ok. When at night I went back to the hotel, they had not cleaned the room nor changed any towels.
This is the first time I have this bad experience in a hotel.

  • Stayed: December 2013, travelled with family
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1  Thank sandoz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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